Discussion Forums

Hello,I have a user that works hand in hand with our Marketing Manager. She currently has a delegate mailbox of his. Most of the marketing leads come in through his inbox, not hers. While he has the plug in, it is her responsibility to create the leads. Can the plugin work on delegate mailboxes? Say an email comes in to his mailbox, she sees it, can she create a lead using the app? Currently if she tries, the app doesn’t show up.Also, a lot of these emails come in with a list of recipients. Can more recipients be pulled in than just the email author? So, if an email comes in from ABC company, can the author, Mark be pulled in as a lead as well as Judy who was CC’d. Or will Judy have to be done manually? Thank you,Brent  

Hey, Gang - running into an odd result when creating an access role.  I need to have the Stock Items screen ONLY display the CROSS REFERENCE tab.  As it stands, revoking everything but the Cross Reference tab and a handful of other fields somehow still allows the GENERAL and RELATED ITEMS tabs to be visible - I ONLY want the Cross Reference tab.  Here’s what I didCreated a new role (IN X REF) and only gave access rights to the Stock Items screen in Inventory Next, I gave let the Cross-Reference container inherit the rights of the screen and gave the Inventory Item container the Delete access (this could easily have been View Only, but I had already tested that).   Then I revoked essentially everything in the Inventory Item container with the exception of a handful of fields. ​​​​​​​However, the General tab is still visible because of the Auto-Incremental Value field. This isn’t as big of an idea because it’s not editable.   ​​​​​​​But the Related Items tab is visible a

Hello team,How to resolve this error? 

Hi All, I want to give stock item count (Inventory summary) view only access for users (Storekeepers).A storekeeper has access to his branch only, but he should be able to see stock summary of other branches and warehouses. Is there a way to do this without giving branch access?Please give your ideas/suggestions to setup this… Thanks in advance.  

How to set up the Multifactor Authenticator to Receive code by email” (email OTP) on 2025 R1

Hello all,I have been trying to create an AP Bill via IC AR Invoice, however it triggers an error stating an IC PO should be created. Root cause is that the non stock item has been marked “IS A Kit” and an IC SO has already been created, whereas the user doesnt want to create an IC PO, instead they want to directly create an AP Bill.  Any suggestions as to what can work out? maybe a workaround? Thanks.

Are you using Project Budget Forecasting (PM209600) or Cost Projections (PM305000)? If yes, are you getting the desired results? Do you wish you could do more?  If no, why not? Do you need additional functionality for your specific workflows? Could you use a short training session to get you started? 

Hello all,I have been looking for way as to how we can setup an automation on the Project Cost report (PM633020) where the requirement is that the report should be mailed out on 1st of every month, however the report should have the data for previous month.So for instance, if a report is auto mailed on 1st of March, it should have the records from 1st Feb - 28th of Feb. Is this possible in the above mentioned report?, As i could only see the parameter for Project ID. Regards,Harshita.

If I am wanting to use a statistical ledger for headcounts, what is the recommendation for how those values are recorded in Acumatica?  Is it by entering only quantities or debits and credits?  If quantity, how do you report on it?  If debits and credits, is there a way to just enter monthly totals and not have them aggregrate?  I am trying to create a way for our HR group to just enter monthly headcount figures against specific HC categories, so that we can then report off those values.  We also have Velixo.  i have tested but can’t seem to get quantities to pull into any reports or Velixo formulas.

Hi Acumatica Developers, After creating a  new purchase order by adding a vender and a new row, I clicked ‘Fit to screen’ button.However, I am unable to return to the previous table view, as there is no option to exit or revert this mode. 

AvidXchange powers embedded payment automation directly inside Acumatica. Built for growing finance teams, it eliminates the manual work of paying suppliers by managing payment execution, supplier enrollment, and payment operations in one seamless experience, so teams can scale without adding operational burden.SoftwareBelow is the customization package for Acumatica AP Payments, powered by AvidXchange. It allows you to utilize the embedded integration to AvidXchange on prior versions of Acumatica.  For the customization to work, you must have a license to the AvidXchange integration from Acumatica.Installation InstructionsReference the attached Integration for AvidXchange User Guide documentation for the setup procedures. Customization Package Works With AP Payments, powered by AvidXchange 26R1 26.100.0175 and higher AP Payments, powered by AvidXchange 25R2 25.201.0213 and higher AP Payments, powered by AvidXchange 25R1 25.101.0153 and higher  Update History:Date Version

What field defines the default Unit Price for a STOCK ITEM on a 2-STEP Transfer? Doing international transfers and customs needs to know a value. It’s not a price worksheet (this is a warehouse, not a customer) and “Default Price” doesn’t seem to come over when making a new Sales Order of type TR.I can code around this (if price = 0, then get Default Price from Stock item), but if something already exists, I’d like to leverage that instead of attaching my Mickey Mouse code to the report. Thanks Everyone!

We’re facing an issue with deleting a payment made via ACH-Ebiz Check. The customer received their payment quote and paid using the direct link we provided. They entered their wire information, and EBiz successfully captured the payment. However, after a few days, the transaction failed to deposit into our bank, and our bank informed us that the ACH wire was unsuccessful.Upon investigation, we discovered that the customer had mistakenly typed the routing number, which caused the problem. We then re-sent a new link for the payment through Acumatica - ACH Ebiz check link, and the customer successfully paid for the order.Now, we have two payments: one that is still open (the failed payment) and the other that was a successful Ebiz check charge.Unfortunately, we cannot delete the first payment that failed. We have tried to void the payment, but it was unsuccessful. Now, this payment is sitting in our undeposited funds account, which is not allowed. We need to have this first payment link c

In 2026R1 I am looking at ScreenId=SO3010PL . Normally I should be able to right-click a cell and see “Filter by this cell value” in order to quickly filter the results.It appears that this menu is now disallowed.I just see a browser menu, not the Acumatica menu within this Primary List.“Filter by This Cell Value” missing :( Seems like this corresponds with the Modern UI. Is there any way to get this usability back?Thank you to ​@jturcottesti for testing with me :)Arline 

a case where an auto Sales Order Shipment (SOS) is not being created by the system.Details:Sales Order quantity: 13 Inventory on hand: 15 Qty available for shipping: 15 Inventory exists at XYZ location and has been available since April 10 Inventory is not reserved elsewhereDespite sufficient availability, the SO line goes to Back Order and no auto SOS is created.What conditions would prevent Acumatica from auto‑creating the SOS in this scenario? and when I update manually shipping rule and create shipment , below error pop up.  

We just converted to Acumatica 25R2 and some of our Generic Inquiries are failing with error: Conversion failed when converting date and/or time from character stringAn example GI is set to use the following parameters and condition based on those : ParametersConditionsEV1STINVDT is defined as a DateTime in the Attributes:Attribute DefinitionIf I click From Schema I can choose dates as usual and it filters by them.  If I add the field itself to the Results when I click on the heading to filter there it gives me the expected Date range selections.It seems for some reason it is not being recognised as a date for only the conditions section when using parameters based on the attribute field. This worked fine before the upgrade.  Is there any way to get these working again? I have tried all I can think of but there seems no way for me to resolve this. Thanks for any advice/help, Phil

Hi,The aim of this case is to figure out how to save a field in the endpoint so that, when I import the customization project, this new field will be available for use. I need to add OrderNbr for PurchaseReceipt.After I added the field to the endpoint, I pressed Validate Entity. Then, in the customization project, I selected my package and pressed Reload from Database.After that, I selected Publish with Cleanup and exported my customization package.During testing, I imported my customization project, but the OrderNbr field was not available in the endpoint.Acumatica 2026R1. I tried without reloading from the database and publishing with cleanup, but result remains the same

I’m working through S110_System_Security_2026R1 and got a bit confused about the wording around “creating a system tenant.”From my understanding, the system tenant is automatically created with the instance and isn’t something we manually create -  we only create non-system tenants.However, the guide says, “when you create a system tenant,” which makes it sound like a manual action.Is there ever a scenario where we actually create a system tenant ourselves? Or should this read.. “when you create a new tenant, you may be signed out after its creation,...”For context, I’m working on a local instance that initially had a single tenant. 

Has anyone had any luck figuring out how to change a discount amount after an AP bill is posted before it gets paid? Right now we have to enter a debit adjustment and re-enter the AP bill. That is time consuming. There should be an easy way to look at the bills and change the discount amount or date before it goes to get paid. 

Here’s the sample on youtubeI am having a hard time looking for a reference for proper setup.

We upgraded from 25R1 to 25R2 and the add-in for classic Outlook 365 stopped working.  I reviewed help and it seems there are some updated steps for registering the Acumatica instance in Entra.  Under the Expose an API section, we need to add an Application ID in the format of api://<fully-qualified-domain-name>/<app-id>.  We are on SaaS - what do we use as the fully-qualified-domain-name?  Entra does not accept mycompany.acumatica.com since its not verified.  I can’t verify it since I can’t add it to my DNS.  Any insight?

Hi all,I’d love to be able to see a widget or GI column that displays historical info about our customers. Specifically, I’d like to see the last time that a Customer’s status was “Credit Hold” and a count of how many times they’ve been on Credit Hold. I can’t seem to crack this. I know how to enable field level audit history, and I know the field is Customer.Status. However, I can’t figure out how to display the audit history of this field per customer without digging into the audit history page. Thanks in advance,Nathan

Hello Everyone,We have a specific requirement to add side panels to the default Acumatica Processing screen (Prepare Replinishment -IN508000)? Is this possible?

I am trying to complete ‘In process’ production orders’ via import scenario and replicate the user sequence. I don’t get an error message but it isn’t updating the records, what am I missing? 

Hello Community, How can I create an export scenario for SOLines and then import it using an import scenario? Where can I find detailed information about export scenarios — in forums or documentation?Thanks in advance.