Skip to main content
Question

Troubleshooting a GI that for a dashboard Tile that shows invoices that need to be printed or emailed to customers

  • March 13, 2026
  • 2 replies
  • 20 views

Forum|alt.badge.img

I am trying to create a GI that lists invoices that need to be printed or emailed to the customer.  The list should be any invoice that doesn’t have the printed or emailed or don’t email button checked.  Basically if any of those are true then it should be pulling them on the inquiry.

 As you can see below, its still pulling invoices where those columns are checked. It should only be pulling invoices where none of the 3 columns for printed, emailed or don’t email are checked. Its completely ignoring all of the conditions in the last paratheses.  Where am I going wrong with the logic/format on this?

 

 

2 replies

rkenna
Captain II
Forum|alt.badge.img+2
  • Captain II
  • March 13, 2026

Hi ​@eucciferri35,

I have run into this before where the conditions are being weird. What I would recommend to try, since this is going on a Dashboard tile, it to leave the GI blank on the Conditions, or maybe only keep the major ones like date and type. Then, on the dashboard itself, add the GI and the conditions there rather than at the GI level itself. Normally when I am doing dashboards it is better to set your conditions there at that level.

Cheers,

RJ


jhalling52
Jr Varsity I
Forum|alt.badge.img
  • Jr Varsity I
  • March 13, 2026

Hi ​@eucciferri35,

Change the operator to ‘AND’ instead of ‘OR’ for the bottom three condition lines.  You want all three conditions to be true, not just 1 of the 3.