Discussion Forums

Hello,Is it possible to require the user to enter a vendor to create a stock item?When creating new stock items, we want the vendor tab to have at least one vendor entered to allow the item to be saved.I do not see a way that this would be possible without creating a customization to the system.

I can’t find “Quick Checks”Is it gone?This is how I updated vendor details for 1099’sHelp! Sue Terrysterry@ex2technology.com

I am trying to set up different min/max replenishment cycles for the same item in different warehouses. How would I go about doing that. I only see settings for the Default warehouse.  

Soon to go live on Acumatica, and this is my first post so apologies if this has been answered anywhere.Need:In short, looking for a solution that would allow us to take payment against a Shipment with picked or allocated quantities vs. what Acumatica allows which is only payment against an Order or an Invoice.Scenario:We ship goods based on square footage (leather hides), such that a customer can order 1 hide, but in our Pick/Pack/Ship against a Shipment, we can pick 45square feet, 50square feet or 60square feet - all of which is acceptable in our industry and decided by the Picker.In the case of a prepaid customer, there is no way to take payment against the picked item(s) on the Shipment. My understanding is we have to confirm shipment, create invoice and then take payment against the invoice…..which raises the potential for the Shipper to pack goods up, label them and goods leave our warehouse in advance of payment being received and potentially, credit card payment is denied when

I am unable to understand where I can set the final reminders for the Dunning Letters!thanks

Team, I will share a troubleshooting step today for a problem which you may have come across regularly.Use Case: Sometimes there is a need to sync the same order multiple times to Acumatica to evaluate different configurations, different entity mapping reflections etc. This is usually applicable on a test environment where you do not want to create multiple test orders to troubleshoot an issue.Steps:Once the order syncs to Acumatica, Connector puts the order cross-reference in the External Reference Number field.   If this reference is removed and then the sync history line is removed.   After this the same order can be synced again.   Repeat steps 1 and 2 to once again sync the same order.  Best Regards,Sathish S

Hi,Im having this error when I tried to process a return:Everything is configurated according to the instructions. Does anybody has any idea why?Thanks!

Hi,  We have an outgoing issue within our Shopify connector, where the customer is not synchronized when the sales order is being created, causing the sales order to fail with this error: “Customer not synchronized, please synchronize the customer entity”, this happens randomly to some orders, not all of them.  In these cases we have to go to Sync History  and manually process those orders. By the moment we do it, the customer is already synchronized (we don’t have to synchronize the customer, I think it gets synchronized a few moments after the order fails)  and the order gets processed, however, this breaks our integration because ideally we shouldn’t have to process any order manually. Is there anything we can adjust to make sure the customer coming  from Shopify is synchronized before the order is created? Thanks, Ruben

Set up a Configuration Maintenance for model 7 X 16-TA.  Needed to change it but it’s not allowed and can’t delete it.  Created a new version and market old version as “inactive.”  System either will only recognize original version or give an error: Have tried all combinations and Set Active one as Default Configuration.  New version tested out fine.  Just will not allow use in Sales Order.What am I missing?Thanks. 

We have two Acumatica Tenants.  The first Tenant is our live Production Acumatica Tenant.  The second Acumatica Tenant is our “test tenant” we use to train employees.   Our live Production tenant is connected to our live production Big Commerce Website.  I want to connect our second Acumatica Test Tenant to a second Big Commerce Sand box.  And leave this connection permantly in place to do testing.  Can I connect my Second Acumatica test tenant to a second Big Commerce website Sandbox?  Is there risk of polluting of messing up my orginal live connection?    

Hello all,I have activated one of my Ship Via Codes with External Plug-in:But when i refresh the rates, the amount is not getting calculated: 

Sales Orders tabs missing. Pls somebody help me to find where can I add missing tabs for Sales order.  

hello all,If we define manual freight rate under Ship Via Codes: Then where is this rate displayed or calculated ?

Hello all,I have defined a manual freight rate under Ship Via Codes:The packages are also defined:Stock item The Test connection to the carrier is also successful.And now when I went ahead to create a sales order, select the particular stock item & customer, selected the specific Ship Via or if I select a Shipping term:The freight rate (Freight Price field) is not getting updated:What is it that I going wrong here?Thanks in advance.

Hi everyone,Can anyone help me explain my business case with dụnning letter, the picture below is a dunning letter generated on Feb 13, but on Feb 14 there is another overdue invoice but when I go to the dunning letter screen to prepare on Feb 15 I can't see this customer.As a result, I sent a dunning letter to the customer and missed the overdue amount of the above invoice.I expect to be able to prepare a dunning letter when an invoice is overdue, or I misunderstood something, please correct me. Thanks in advanced.

Hello all,I have been trying to void payments using an import scenario. Below is the import scenario: While I try to import it, triggers the following error: 

Hello Community!I’m researching a way to send an API call FROM Acumatica TO a third-party endpoint. I’ve read through the I310 course document and I’m not seeing what I’m looking for.Example flow: User clicks a button on a screen, API call goes out, data is returned to the screen.Could anyone please point me in the direction of the right documentation or any resource that could assist?Few quick notes:We are on 2024 R1 Build 24.108.0034Our tenant is hosted in the cloud (I do not have back-end access)I’m familiar with API and Postman, just not how to send from Acumatica Thank you,Justin Long

This one is pretty open ended, so please feel free to share. No issue is too small.

It's great that we have such a vibrant Acumatica community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every member’s question so that no one goes away "empty handed".Connect, Learn, Share How to Answer Questions on Acumatica Community - We need everyone’s help!Active Participation is needed from every Community user; everyone can provide valuable input using their individual skills and interests.  When more people participate, all members benefit - - we need diverse backgrounds, cultures, experiences, opinions, values and perspectives. Aleks Iwan - Acumatica Community Featured Member for September 2024Meet Aleks Iwan our Acumatica Community Featured Member for September 2024. It’s great to have you as part of the Acumatica Community @aiwan! What you may have missed in the Acumatica Community! August, 2024 Hot Tips, Known Issues and BlogsHow to resolve th

We are trying to make a weekly report containing multiple unrelated data. Currently, we want to bring in cases as a subreport to a inventory report. Is this even possible? It seems like subreports need to connect via a related table. Is it possible to bring in a subreport completely unrelated to the main file?

I have been asked to produce a form that prints the total of a collection variable on page 1 of the form, page 1 of the form will print detail lines 1 - 10, then text boxes for collection variable total, form verbiage and signature boxes. Page 2, 3 … will print detail lines of the SOShipLine with the collection variable calculated with each line.  I thought this could be accomplished with the WhileRead on the collection variable and WhilePrint on the detail sections.   I have placed a visibility expression on the detail section to print the required text boxes at bottom of page one, but this section prints for every detail line.  It appears the visibility expression isn’t working.  I haven’t been successful finding online documentation that guides the usage of ProcessOrder WhilePrint for detail sections.   

Good day,I have a user report that on his BOM he has two items that are Template items.  1. We don’t have this feature enabled.  2.  How can that happen?I checked all the logical places;  Item profile, Item Class, Item Settings.  Is this a known issue?  I have not been able to resolve it.  Is there away to change from template back to finished/regular item without having them create a new item.Any suggestions?  Your assistance is greatly appreciated.Evan

Hi all, Can you help me about my concern, I want to add the specific module from workspace in the three dots (...) option menuLike this:  and I want to add in the three dots this (DR) in Receivables - Reports   Thanks

We have two different GI’s, one called AR-OE Export which is legacy data from an old ERP, and the other one called Ar-Invoice History. Both of the GI’s have been set up the same way as far as naming the fields are concerned. What we would like to do is combine both GI’s to form one dataset and have parameters to choose year and month and turn the results into a pivot table. We’ve looked at the WYATT.ERP method and it doesn’t seem feasible in our case to pursue that line of thinking.

We are using an email template to reply to emails.In Support>Cases we locate the Case ID, go to Activities, open the email, click on REPLY ALL, SELECT TEMPLATE, Choose the template we want and click SELECT. The email template content is at the bottom of the email we are replying to instead of the top. Since upgrading to 2022 R2 there is a new option to Replace Email Contents when you apply the Template.  That wipes out the entire email which we do not want to do.What we end up doing, is copying and cutting from the bottom of the email and pasting to the top.I’ve reviewed settings for the Email Templates and don’t see anything new. Any thoughts?