Hello all,
I have been trying to void payments using an import scenario. Below is the import scenario:
While I try to import it, triggers the following error:
Answer
Voiding Payments Import scenario issue
Best answer by Laura03
Hello Harry,
We can only import transactions that can be manually entered successfully. Are you able to manually void the same payment?
If you see the same message when manually voiding the same payment, it looks like the payment has been included in a bank deposit. You may need to void the deposit and then void the payment.
I advise you to try this process in a test copy first, to make sure you achieve the desired results.
From Acumatica Help:
Laura
+19Hello Harry,
We can only import transactions that can be manually entered successfully. Are you able to manually void the same payment?
If you see the same message when manually voiding the same payment, it looks like the payment has been included in a bank deposit. You may need to void the deposit and then void the payment.
I advise you to try this process in a test copy first, to make sure you achieve the desired results.
From Acumatica Help:
Laura
~ Laura Barber, WM Synergy
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