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Error processing Returns in shopify connector

  • Sep 5, 2024 9:02 PM UTC
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Varsity III
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Hi,

Im having this error when I tried to process a return:

Everything is configurated according to the instructions. 

Does anybody has any idea why?

Thanks!

Best answer by Yuri Karpenko

@rodrigocid34 , try to set a default issue from and receive to warehouse for the item(s) that is on that return. That should fix it.

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Yuri Karpenko
Captain II
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  • Yuri Karpenko
  • Captain II
  • Answer
  • Sep 6, 2024 3:54 PM UTC

@rodrigocid34 , try to set a default issue from and receive to warehouse for the item(s) that is on that return. That should fix it.

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Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
    Freshman II
    • sathishs42
    • Freshman II
    • Sep 16, 2024 12:00 PM UTC

    @rodrigocid34 One of the reasons could be, the product configured in the “Refund Amount Item” does not have a default warehouse assigned. 

     

     

    Please check into this.

     

    Best Regards,

    Sathish S

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