Team,
I will share a troubleshooting step today for a problem which you may have come across regularly.
Use Case: Sometimes there is a need to sync the same order multiple times to Acumatica to evaluate different configurations, different entity mapping reflections etc. This is usually applicable on a test environment where you do not want to create multiple test orders to troubleshoot an issue.
Steps:
- Once the order syncs to Acumatica, Connector puts the order cross-reference in the External Reference Number field.
- If this reference is removed and then the sync history line is removed.
- After this the same order can be synced again.
- Repeat steps 1 and 2 to once again sync the same order.
Best Regards,
Sathish S