Team,
 

I will share a troubleshooting step today for a problem which you may have come across regularly.

Use Case: Sometimes there is a need to sync the same order multiple times to Acumatica to evaluate different configurations, different entity mapping reflections etc. This is usually applicable on a test environment where you do not want to create multiple test orders to troubleshoot an issue.

Steps:

1. Once the order syncs to Acumatica, Connector puts the order cross-reference in the External Reference Number field.
    

   

2. If this reference is removed and then the sync history line is removed.
    

   

3. After this the same order can be synced again.
    
4. Repeat steps 1 and 2 to once again sync the same order.
    

Best Regards,

Sathish S