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Error processing Returns in shopify connector

  • September 5, 2024
  • 2 replies
  • 70 views
R
Varsity III
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Hi,

Im having this error when I tried to process a return:

Everything is configurated according to the instructions. 

Does anybody has any idea why?

Thanks!

Best answer by Yuri Karpenko

@rodrigocid34 , try to set a default issue from and receive to warehouse for the item(s) that is on that return. That should fix it.

2 replies

Yuri Karpenko
Captain II
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  • Yuri Karpenko
  • Captain II
  • Answer
  • September 6, 2024

@rodrigocid34 , try to set a default issue from and receive to warehouse for the item(s) that is on that return. That should fix it.

Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
Chris Hackett
S
Freshman II
  • sathishs42
  • Freshman II
  • September 16, 2024

@rodrigocid34 One of the reasons could be, the product configured in the “Refund Amount Item” does not have a default warehouse assigned. 

 

 

Please check into this.

 

Best Regards,

Sathish S

Chris Hackett
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