Discussion Forums

We confirmed ShipEngine is successfully returning valid UPS and FedEx rates outside of Acumatica using direct API testing.The ShipEngine /v1/rates response completes successfully with no errors and includes valid service codes such as: fedex_ground fedex_priority_overnight ups_ground ups_next_day_air However, Acumatica 2025 R1 still fails during Get Rates with:"The given key was not present in the dictionary"Stack trace:PX.ExternalCarriersHelper.SOShipmentEntryExtCarriersPXExt.ReplacePackagesWithActualPackagesAll returned ShipEngine rates contain:"package_type": nullPlease confirm whether there is a known 2025 R1 ShipEngine connector defect or hotfix related to package mapping/rate parsing within CarrierRatesExtension. Any assistance is greatly appreciated. 

I am trying to release some Project Transactions and I am getting an error message that simply says, Object reference not set to an instance of an object. How can I determine what this error is if this is all it gives me. Anyone have any direction on where to find more information? These transactions and details are created using the API. Mike Bujak

Hi,I was trying to find out what could be the possible reasons for the mismatch between Inventory Valuation report balance against the Inventory GL Account. I have noticed that there were manual entries posted to the GL Account with inventory movement. Howvere, after the reconcilation with these GL entries there is some more mismatch. What could be the any possible reasons for these. 

Hey there! I’m really interested in being able to see “Qty on Hand” based on the receipt number. As an example the window that appears when you search for a receipt number in the adjustments screen. Has anyone made a GI like this?  

Does anyone know if it's possible to add the Load Documents Options feature from AR Payments to AP Checks and Payments. In AP the load documents button seems like it only pulls the ~100 oldest records. This would save our payables team a lot of time and effort Screenshot from AR Payments & Applications below 

We are looking for a way to send an email notification out when a BOM revision gets used in a production order for the first time. For example, an existing BOM gets a new revision. The first time that gets used in a production order we want a notification to go out. Anyone know the best way to approach this? I assume some sort of new GI is needed.

Working in 24r2 version, creating an email template with table inserting release AP check application history.   I believe the view ‘APPost’ is correct as the email does display table entries for the number of documents in the application, but each table entry is repeat of same information.  I have changed the data elements to many different selections, sometimes nothing is displayed.In 24r2, the selection is ‘ADJUST HISTORY’. Visual viewHTML viewemail body created 

Is there a way for the system to automatically complete all the move transactions for a series of linked production orders?Our situation is as follows:I create a production order for Item A, it requires Items B+C and creates production orders for them. In turn Items B+C require several other item production orders. The end result can be a sizable tree of linked production orders. We want to be able to say “we have finished Item A” and have it complete all the sub-assemblies in proper sequence without us having to manually do move transactions on all the sub-assemblies.

How can we setup a deduction and benefit code for health insurance.  IE, employee pays 15% and employer pays 85% however, this is based on the employees specific health insurance amount.  If total group policy is $10,000 per month and employee part is $1,000 per month, the health insurance deduction should be $150 for employee and $850 for employer.   Thanks

Looking for a detailed customer report I can generate.  Wasnt sure if there is a standard template already available in Acumatica or is it more of a customization?Just looking based on a customer:Invoice, Total, Dates, Due Date, Checks Received,  etc.I currently just use Customer Details and export to Excel and adjust that way, but wouldnt mind something a little more formal.

We are SFP authorized by Amazon so cannot afford to lose this. As such when you buy shipping on Amazon (using our own accounts) we are protected should the carrier fail to meet its obligations. However this is not the case if we buy the shipping in Acumatica (even if selecting exact service Amazon recommends). This is a unique flaw with Acumatica.As such our workflow was we Buy Shipping and complete the shipment in Amazon, then we copy over package details, cost and tracking into Acumatica and complete the order. This then just created a lot of shipments daily that failed in the sync becuase Amazon was already showing as shipped. We just created a schedule that skipped these at the end of each night.Now though with 25R2 this workflow no longer works and despite us completing the order in Acumatica the same way the shipment fails and the new error is not enough information. Trying to figure out a new solution in 25R2 as this is now also preventing payments to sync under Amazon’s new pay

Since LineNbr is no longer in the POFixedDemand DAC, does anyone have a BQL SELECT example for getting it from the recommended (dev release notes) CreatePOOrdersFromSODemandsExt graph extension?  Here’s my current BQL: 

I have a question about the following scenario with Shopify ...Stock of item x in the warehouse = 1 piece Stock of item x in the store = 1 piece Customer 1 orders item x in the store (Order 1) Stock of item x in the store is now actually = 0 piece Order 1 is not immediately imported into the ERP system due to errors, etc Stock of item x in the warehouse and in the store remains = 1 Piece Customer 2 orders item x in the store (Order 2) Order 1 from customer 1 is imported and order 2 from customer 2 is backordered or rejected or Order 2 from customer 2 is imported and order 1 from customer 1 is backordered or rejected only after the import of one of the two orders is the stock in the warehouse = 0 pieces and article x is not available in the storeThe problem is store orders for item x, which actually no longer has any stock.Does anyone know a solution for this?Thx in advance.

I have a long list of Employee Time Activities that need to be released. I received the following error when I hit release. The top suggestion was to make sure that the Labor Rates Date is set far enough back to cover the time punch for the Project. I tried changing the date multiple times including setting it back to the Acumatica default of 01/01/1900.No change.Any Suggestions? 

Hey, Team - curious if this is even possible.  I’ve got a customer who is attempting to perform an RMA referencing a migrated invoice.  When I create the RMA and try to find the invoice, it is not available.  Any thoughts? 

Does anyone know if it’s possible to disable scanning of serial numbers during the picking process? Our client is also prompted to scan the serial numbers at the packing process, which is preferable, but it is duplicative work to also be required to scan during picking.If not, does anyone have any workarounds or solutions? Ideally our client can still pick using scanners but just not be required to scan serial numbers at that time.

Hi,I’ve added the relevant tables and joins in the Customer master GI to display the customer’s bank account number. However, instead of the actual values, the GI is showing 0000000000.Refer to below screenshot.      I’ve attached the GI file for reference.Has anyone come across this issue before, or know how to correctly display the customer bank account number?

Do the API Usage Limits affect OData calls?

We’re looking for a way to track which Invoice or Proforma a specific Change Order was billed on in the Project module. Specifically: Is there a field within the change order,  or a report that shows which Proforma or AR Invoice includes a Change Order? If the Change Order was partially billed, is there a way to see the amount invoiced to date and what remains? What’s the best practice for tracking Change Order billing in Acumatica? Any tips, custom reports, or screen references would be much appreciated!

How To create / Design Custom Date Financial Reports  in Acumatica? 

Has anyone out there attempted to allow users to view 3D CAD Files (.step) attached to a BOM or Production Order from within their browser?  I assume we would have to use a cloud based file management system that integrates with Acumatica.Only other option I see for Acumatica-initiated viewing is to download the files to the local machine, then use a free 3D CAD viewer software, like eDrawings (Solidworks).Obviously we can use a server directory, but the user would need to search the directory for the part number based on the Inventory ID from the Production Order.

I have added a custom field "UsrDefaultW" to the Users screen (SM201010) in Classic UI. The field is bound to the “UserList” view and located in the “User Information” container.My problem:In the official Modern UI source code of SM201010:- `UserList` is a view instance defined in the screen class (`createSingle(Users)`)- Only the `Users` class is exported, the `UserList` view is NOT exportedMy Ts and html extension files are attached.They can build, but no field show on screen.What is the correct way to add custom fields on SM201010 Modern UI?

I’m having an issue with my Generic Inquiry report. I need to retrieve the beginning balance from the last period activity, but that period is outside my selected period range. Because of this, the report is very slow to load. Is there any workaround for this, or is there another table I can use to get the beginning balance more efficiently?can you check my xml file if you can do something about it?

We have some shipping terms that are outdated and should not be used. However, they have been used previously, so we can’t just delete them, as it will break past SOs. Is there a way to handle these in the system to prevent their use while retaining their historical record?

We have successfully set up the ACH Notification process to email out ACH remittance information to vendors.  The vendor payment information section only has one entry for remittance email.  Is there a way to set up more?  Can we just add a second email to that entry separated by a comma to sent it to more than one recipient or is there another place to add this information?