We are SFP authorized by Amazon so cannot afford to lose this. As such when you buy shipping on Amazon (using our own accounts) we are protected should the carrier fail to meet its obligations. However this is not the case if we buy the shipping in Acumatica (even if selecting exact service Amazon recommends). This is a unique flaw with Acumatica.
As such our workflow was we Buy Shipping and complete the shipment in Amazon, then we copy over package details, cost and tracking into Acumatica and complete the order. This then just created a lot of shipments daily that failed in the sync becuase Amazon was already showing as shipped. We just created a schedule that skipped these at the end of each night.
Now though with 25R2 this workflow no longer works and despite us completing the order in Acumatica the same way the shipment fails and the new error is not enough information. Trying to figure out a new solution in 25R2 as this is now also preventing payments to sync under Amazon’s new payment holdback policy, thus increasing AR balance on Amazon account which is not accurate.
Any large Amazon sellers experience this and have a working solution? Our VAR does not