I have a question about the following scenario with Shopify ...
- Stock of item x in the warehouse = 1 piece
- Stock of item x in the store = 1 piece
- Customer 1 orders item x in the store (Order 1)
- Stock of item x in the store is now actually = 0 piece
- Order 1 is not immediately imported into the ERP system due to errors, etc
- Stock of item x in the warehouse and in the store remains = 1 Piece
- Customer 2 orders item x in the store (Order 2)
- Order 1 from customer 1 is imported and order 2 from customer 2 is backordered or rejected or Order 2 from customer 2 is imported and order 1 from customer 1 is backordered or rejected
- only after the import of one of the two orders is the stock in the warehouse = 0 pieces and article x is not available in the store
The problem is store orders for item x, which actually no longer has any stock.
Does anyone know a solution for this?
Thx in advance.