Discussion Forums

I just started using the modern UI on 2025R1 and noticed the embedded image is no longer on the attributes tab of the stock item record.  Does anyone know how to get this back?  I tried adding the Image URL using the screen configurator, but that doesn’t embed the image, it just creates a non-drillable image URL.

Hello,  I’ve got Acumatica installed on my laptop.  But I would like to have the retail commerce edition to play with.  Is this possible?  Thank you,Josh

Hi Community,I am trying to Correct a Shipment that the Update IN has been clicked, and because the Inventory Document has already been posted and Released, what other options do I have?Thanks,RJ

I have process screen for some document. I add field project id. And old document have Null at this screen. New document have x project. At my process screen, I set x value to null documents by innumerable method. But when I selected line, project set null by Cache. How to set ,,x” project to old document on process screen ?    

Basically I’m running into an issue where I have a line on MPS that creates a line on the inventory planning display to create a production order.After created the production order from the inventory planning display screen and running regenerate inventory planning, the recommendation to create another order pops up again. Shouldn’t it see the production order that was already created?

This was asked a couple of years ago.  The solution was to remark out the rabbitMQ from the web.config file.  This worked for me.Will this cause me any issues down the road for development etc?  Is RabbitMQ something that is required by Acumatica in other areas?

I’m experiencing a performance issue with the OData endpoint in Acumatica. After an app pool recycle or idle period, the very first call to an OData resource takes a noticeably long time, then subsequent calls are much faster. I wanted to post here to check if this is expected behaviour, and gather tips on how to reduce this delayEnvironment:Acumatica version: Build 25.101.0153IIS app pool: default settingsDatabase on same server/SQL Server 2019No customizations affecting INLocation OData endpoint (basic table, exposed via DAC)ExampleGET http://<server>/AcumaticaERP/t/Company/api/odata/dac/INLocation?$select=LocationID,SiteID,LocationCD,DescrFirst call in postman: And second call: Is it expected that the first OData call after idle is significantly slower?Are there recommended best practices (warm-up scripts, Application Initialization in IIS, etc) specifically for the OData endpoint?

I have action that want to link field. when I click it error like above 

How do I apply a Prepayment to a vendor invoice.

I am trying to modify the canned Shipping Confirmation report to include a “Sold To” section that would show the location info for the customer who “purchased” the goods as the report already displays the “Ship To” info which is different at times.When I started to add in Customer.AcctName into the Expression Editor, upon validation I got the following error message:The expression contains an invalid name. ‘[Customer.AcctName]’ I realize this needs to be setup in the schema builder, but so far, each time I try to modify a link or add one even, I break the entire report. Any help is welcomed!! 

We are trying to get product images to display on the mobile app (Warehouse Management > Item Lookup) in 25R2 but have not been successful. It is not working like it did in 25R1. In 25R1, if you upload an image to the Files area, it will show up on the Attributes tab, and it will display on the mobile app. In the Item Lookup, if you click the paperclip icon, you will see a thumbnail (and you can load a larger image if necessary).This same behavior is not working in 25R2. Acumatica moved the image upload from the Attributes tab to the Description tab as discussed here: Apparently, this change has caused the image display issue on the mobile app.Furthermore, we have not been able to capture images using the camera on a mobile device. We have tried both iPhone and Google Pixel. In multiple tests, we were not able to upload images to a stock item via the Item Lookup utility. We can take a picture and upload it, but it results in the error: “Error uploading file.” Again this works fine i

It's great that we have such a vibrant Acumatica community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every member’s question so that no one goes away "empty handed".Connect, Learn, Share Release Spotlight: Earn Badges & Show Off Your KnowledgeWe’re excited to launch a brand-new way to get the most out of Acumatica ERP feature updates—complete with relevant education, digital badging, and engaging activities at scale. Our new get-to-know series is designed to make release adoption smoother—and a lot more rewarding. Valentina Diaz - Acumatica Community Featured Member for October 2025Meet Valentina Diaz our Acumatica Community Featured Member for October 2025. It’s great to have you as part of the Acumatica Community ​@vdiaz. Acumatica User GroupsNew! Michigan Acumatica User Group, Northern New England Acumatica User Group, NorCal Acumatica User Group

Is there a way to create a marketing survey in Acumatica to mass email certain customers? We would like it to be a one question survey and the 3 responses listed so when the customer clicks their response, we can collect the feedback. Can Acumatica do this or would we need to get a 3rd party integration with marketing software?

I have seen a few older articles on this but we are on Acumatica 2024 R2 and I’m not sure what is causing the issue. We are getting a warning, ‘taxes not up to date’ in Field Services (Service Orders and Appointments).  We are using Avalara as the external tax provider.  If we try to close the order or appointment, we get a actual error “Failed to get taxes from external tax provider.”I’m able to make the issue go away by unchecking and re-checking the override address box but this does not seem logical as I’m not really changing anything.  The customer address was validated and not changed. This seems like a bug but wanted to put it out here to see if anyone with Acumatica version 2024 and Avalara have experienced the same issue.

I was hoping that someone could help me out with a customized field issue with the project quotes. I amtrying to add a field to the top of the quote screen (Call Number) in the example below. I will type in the call number, hit save and then everything will look fine. Once I leave this screen and go back in the call number disappears. I have tried multiple customization projects and have tried different customization fields with no success. I have done the exact same process in the projects side and have had no issues. Does anyone have any ideas on how to solve this?  

We have never used the Depart/Travel time feature of Appointments because it only works one way (traveling to the customer). We wanted to start requiring signatures from customers. Once I started doing some trial runs of the signature feature I found out that the appointment has to be fully filled out for the signature to stick. If there are any changes or corrections to the appointment, the signature is gone. This makes sense but it also makes it unusable for us since we have our technicians log their time back to the office.Is there anyone else using one or both of these features (using the depart logging, using the signature) that can explain how they made it work for them?

The goal is to leverage the width given earlier in configuration and a bottom spreader type selection to include a target option. So WIDTH = 36, BST = ‘ST’; Thus target option is BST36. My initial thought was to create a rule under the BST attribute like so:Include, Custom Condition,  Value 1: =([width]=36 And [bst] = ‘ST’, True, False), etcBut I’ll get an error when trying to run a test config when referencing the attribute I am creating a rule inside. I think it doesn’t like referencing itself ([bst] being the attribute in this case)To make things even more odd, I was able to do this on the attribute above this one, but this one is the last one and for some reason it just keeps throwing this error. Thoughts? Edit: Upon further investigation, I found that the test configurator doesn’t like having custom conditions that reference attributes that have not yet been defined. So I can use the formula above in the condition but only if there is a default value for that attribute already set

I have been trying to create Automation Schedules for the Generic InquiryBut I am getting the error of“Graph Name can not be empty”.   This screen can not be automated, although the screenID was not empty while saving  Generic Inquiry is created from the Customization Project, where Custom DAC is created from “View”(xnxv_GlobalAPReport) in SQL 

In this ‘Location’ tab I have a problem with filtering the column.Anytime I filter the column to what I need.This is the result I getit is very clear that HYDFLOOR 1 is in the columnIt only happens with the Location column. The location is been pulled from INTran 

Has anyone come up with a solution to automatically email the contents of an Acumatica Dashboard as a PDF attachment? I think it would be cool to automatically deliver the information in Dashboards to users via email without them having to login to Acumatica.

HI,I am trying to approve the document sales order. I have added my self in approval map. But still it says you are not authorized to approve. Can anyone guide me please which permissions I am missing? I am system admin too. i want to approve it using import scenario after this error resolved.

Hi All,I have been adding some User Defined Fields to our AP Invoices today. I would like the user to be required to select from a list of Sales invoices for one of them so I used the Schema Selector option. However, nothing shows in the list for the selection.I have read this previous topic, but I’m not sure I understand if I’m using an Attribute or a UDF as I am setting up both. I began by creating an Attribute:AttributeAnd then a UDF, however nothing shows in the drop down menu. Can anyone give me any hints?Thank you.Helen​​​​​​​

Hi everyone,I’m facing a strange issue in a customization for POOrderEntry.I have a custom DAC TwTransportThl linked to POOrder by OrderType/OrderNbr, displayed in a grid under a “Transport” tab.The DAC includes fields like CountryID, State, AddressLine1, TransportType, etc.The behavior:When I change CountryID the first time  everything works fine, one row is updated and TransportType stays as selected.When I change CountryID again and saves the grid suddenly shows two rows  and TransportType resets to the default value “LO” (from [PXDefault]).If I delete that default, the field becomes empty.Tseems related to postback/CommitChanges

In the leave Approval Scenario is there way to configure the rules so that if an approval has not been actioned within 5 days, it can be escalated to someone else notifying that the approval is not actioned, therefore the escalation contact can approve it. 

Hi, we’re trying to access external images in our local acumatica instance using report designer but it is not showing. here’s how we did it: