Financials

Hello I am reconciling my Monthly tax detail report with my GL account 2045 (Sales Tax Payable) and noticed that  5 Invoices with sales tax are not showing on Sales tax payable GL account. All others are showing up.. Any idea why? The invoices are created from appointments if that helps 

I checked demo sales company assignment map and approval request is the same. but when I active empty company, they are difference. I try with both. but it works only approval. Please guide me  

Hi all,I’m building a report to track beg inv and end inv. so far so good. Now, I’m looping in sales and margin data. I see that INItemCostHist and INItemSalesHist both have FinPtdSales and FinPtdCOGS. any difference between these two fields? the INItemCostHist matches our sales reports, but want to make sure.thanksJoseph

Hello everyone, Is there any way to use an assign Map to vendor bills object ?I am trying to set restricted user visibility base on who is the bill’s owner.The system set the creator as owner but I need to use more specific rules to assign owner to the bill (for exemple : the manager of the project in the transaction ‘s bill, the PO owner, etc.). There is an approval map but it doesn’t populate le owner field. Thank for your help !C.

Hi everyone, I want to asked, if we want to import trial balance (TB) in Acumatica, specially for Account Accumulated Depreciation, shall we add sign minus (-) in the amount? or we just put positive? please help me to answer this by your experience, thank you.

Hi there,I’m wanting to create journals that hit Inventory ID.For background, we only have non-stock items, and don’t have any stock items as our business doesn’t deal with inventory.However, when I click into Inventory ID to select a stock item, the pop up only shows Stock items, which of course we don’t use/don’t have any. How do I get it to show our Non Stock so I can select that?In contrast, the journals seem to be able to do this, below is a journal with a source document originating from the Receivables module, where the non stock item has been chosen on the invoice document.  Invoice:Thank you. 

Hi everyone,Our business operates with four different branches. Our website allows single-cart checkout, meaning a customer can place an order containing items from multiple branches but only complete one payment at checkout.That payment comes through as a single prepayment, which is posted to our Unearned Revenue account.On the backend, our system then creates the appropriate sales orders for each branch (one sales order per branch). The single prepayment is applied across all of those individual sales orders.Our question is:Is there a way to associate multiple AR accounts with a single prepayment based on the branch of the sales orders tied to that prepayment?Ideally, we would like the portion of the payment applied to each sales order to post to the AR account associated with that branch, rather than everything flowing through a single AR account.Has anyone implemented something like this or found a workaround?Thanks in advance!P.S. we process thousands of sales orders so anything m

Simple example:000-000  Default, “Balance Sheet” entries000-001  Operations      “Indirect” (“Overhead”, “G&A”)000-002  Finance000-003  Marketing/Sales000-004  Health & Safety100-000  Hospitality   “Direct” (COGS, Revenue)200-000  Retail300-000  Education400-000  Health/HospitalsWhat is the best way(s) to limit the use of the 000-000 Subaccount to only in conjunction with Balance Sheet Accounts?...the 000-00# Subaccounts on a) on non-job (e.g. “X”) transactions and b) to be paired w/only indirect, overhead Accounts? ...the #00-000 Subaccounts a) on PROJECTS only and b) to be paired w/only direct, COGS, Revenue Accounts? 

We’d like a new window to open automatically when printing an invoice through AR. It currently re-loads the page, and you have to click the back button in order to get back to the invoice. Is this possible? I have tried adding this to the GI Navigation Tab, but that appears to be incorrect. 

Hello all,How can I get a sample for Statistical ledger in Acumatica or how can I create it in Acumatica & analyse the data into this ledger.

Is there a way to make invoice adjustments (what we currently use credit/debit memos for) within the invoice itself? This way we won’t have separate doc numbers for every change we make, and all history for the invoice would be within the original record itself.We wanted to see if there are any such similar requests within the community, and if yes, is this something that is potentially in Acumatica’s pipeline.  

Hello! I am working on my cash flow statement to combine all branches to show ending balance through specified periods. I am not able to determine why not all of my branches are pulling into the rows - below are the setting I have currently… some lines are matching I assume to not having activity in other branches or post periods...any thoughts or ideas are welcome! 

Good day,Questions:Has anyone had an issue with Customer Statement Automation?  Meaning the statement should have been emailed but didn’t.  All the likely areas were reviewed.  Check boxes, AR Statement reference set up.  Customer profile reviewed.   We even had a statement go out but the emailed box was not checked.Does On-Demand update the email box on the Customer Statement History?Last one (promise): When you put two conditions on the Automation, it is an AND condition or OR Condition?  (OK. One more). Statement Date vs Business Date. If payments are made after the Statement Date, does the automaton need to be set to Statement Date or the business date of the prepared statement automation.  For example, if the customer made payments after the statement that show a balance on the statement date, but the balance was Zero at the time the statement is prepared.We ran an automation and accounting say we missed close to 400 statements that should have been emailed based on the set up of

I am currently working on the Dunning Letter functionality in Acumatica.The requirement is to send different email notifications for each Dunning Letter level (for example, Level 1, Level 2, Level 3, etc.).Each Dunning Letter level should have: Its own email template Different email content and tone based on the severity of the overdue status The correct template selected and sent automatically when a Dunning Letter is generated for that specific level Each email should have Outstanding Amount in Dollars I want to understand the best approach to configure or customize Acumatica so that the system sends the appropriate email template corresponding to the Dunning Letter level.

Hello! Is there any way to include the Sales Order info on the installment invoices?I’ve heard feedback from our Accounting Team and many of them express that their customers have a hard time processing the installment invoices since they do not have any detail outside of just the description saying “Multiple Installment Split” and no relevant Sales Order data is present on the form. This further delays payment as there needs to be lots of correspondence and deliberation when it comes to finding which parent invoice the installment invoice is connected to and then further, which Sales Order the parent invoice is connected to. The feedback I've received is that due to the business being an engineer-to-order manufacturing business, most Sales Orders primarily have installment terms. And without any connection to the Sales Orders, it seems to just communicate, “Hey Customer X you owe us Y dollars on this due date” without any backing information from our end as to what the invoice is for

Hi,Quick question about Corporate Credit Card receipts created from Bank Feeds.When we import transactions using Retrieve Bank Feed Transactions (CA507500) with Create Expense Receipts enabled, the receipts are created and automatically matched to the bank transaction.Because of that, fields like Qty, Unit Cost, Tip and Taxes become non-editable for the user unless we Unmatch → Edit → Match again.Is this the expected behavior, or is there a way to prevent the automatic match during import so users can adjust taxes/amount/tips first?Curious how others handle this.Thanks! Example:A corporate card transaction is imported for $61.40. Part of the amount is taxable and part is not. To match the receipt correctly, the expense amount needs to increase while the taxes decrease, but the final claim amount must remain $61.40. Since the receipt is already matched, these fields cannot be adjusted unless the transaction is first unmatched.  

I’ve created a GI to find gross margin on appointments. One issue I’ve run into is that if a purchase order has been returned, the item is still on the appointment with the costs showing but it is marked as “completed” as well as a “free item” to remove the price so it doesn’t bill out. Is this an issue with the steps purchasers are taking, and they should be doing something differently on the appointment? Having theses costs show without a price is greatly affecting margins on some appointments. 

Hello, How do you clear the purchase accrual account when you have a receipt and a return for a vendor, but the amounts don’t match exactly?  Example: You have a PO receipt for $500 of goods and PO return $450 – I am guessing that it may have something to do with the average cost changing between when the goods were received and when they were returned. The opposite of the above could happen as well – PO receipt for $450 and a PO return for $500.

Hello,How do you get the cash discount date correct when you have 2% 10th prox net terms with an invoice cut off date of the 25th of each month.  Example: Customer is invoiced on 2/20/26 – cash discount date is 3/10/26 due date 3/31/26 – cash discount date is usually right on this one Customer is invoiced on 2/27/26 – cash discount date is 4/10/26 due date 4/30/26 – cash discount date is usually wrong on this one

With Projects, we are forced to use GL Accounts that are associated with an Account Group.  That’s decent validation.With Non-Projects (e.g. “X”), what is the best way to not allow COGS Accounts to be used on those transactions?Ideally, there would be a way to not allow non-COGS (and Rev) Accounts to be used in Account Groups OR at least require the GL Account being used is in an Account Group that is budgeted on THAT Project/Project Task/Cost Code.

Good afternoon,I am curious if there is a way to add a status to a sales order process or are they the set in stone as:OpenAwaiting PaymentPending ProcessingShippingBack OrderCompletedJust feel like Completed is rather misleading when reviewing things and wanted to see if there is a way to add something like “Fulfilled” as a middle man between shipping and completed.Thank you!  

I’m currently working on a Bills and Adjustments Generic Inquiry where the client requires the Project ID to be included. The dataset only contains around 6,000 records, but the GI is taking quite a long time to load.I’ve already tried applying groupings to improve performance, but the loading time is still quite slow. The main requirement from the client is to keep the Project ID visible in the inquiry.Has anyone experienced a similar performance issue with the Bills and Adjustments GI when including Project fields? Are there any recommended approaches to optimise the query or improve the loading speed? Any suggestions or best practices would be greatly appreciated. Thanks in advance!

I am in the process of implementing a client with multiple companies in multiple countries.I am trying to set each companu up with it’s own bas currency but I haven’t got the option to do so.I have seen comments about certain things need to be enabled on tenant level and also, that you need to purchase extra features.Where can I see the tenant features that are enabled and where can I see if the extra features is part of the current license? Regards,Carsten

Is it possible to only allow certain roles to post with a specific Task? We want certain users to only be able to post using Task ‘80’ in our system for example.

Hello, I am requesting assistance on an AP issue that is currently preventing us from closing the month.For background, we recently transitioned from our old accounting software to Acumatica. During the migration phase, I processed several checks outside of the old accounting system. I tracked paid invoices manually in Excel and issued checks accordingly. Once we fully transitioned into Acumatica, I began entering backlog payables, clearing checks, and processing current activity. During this process, I inadvertently issued a check to a vendor for an invoice that had already been paid during the migration period. In January, we received a refund check from the vendor indicating that the December payment was a duplicate. The original invoice was paid in November, and the duplicate payment was processed in December. The November invoice and check have already been properly cleared. My question is: what is the correct way to clear the duplicate check in Acumatica without inflating the ven