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How To 'close' open PO's that have a partial bill on them

  • March 19, 2026
  • 12 replies
  • 76 views

Techtehtech
Freshman I

Hello :)

So there are two types of ‘open’ POs: (That I use anyways)

Po’s that have nothing billed against them - I can easily cancel these

Po’s that have something billed against them, but not the whole amount, so there is a remaining ‘open’ amount.

The top one I can easily cancel and remove, but the second one has a partial amount remaining and I get no options to ‘cancel’ or close it:

 

How can I close/cancel this so when I enter another invoice with a po, it doesn’t show up as an available po?

 

Any help would be greatly appreciated b(^_^)d Thanks

Best answer by Laura03

Hello,

POs will be Closed when all lines are received (or returned or cancelled) and all lines that were received are Billed.  Your POs show Unbilled amounts, and that is why its status is Completed.

Next Steps:

  1. Enter a Bill for the vendor shown and connect the bill to the unbilled PO lines or to the unbilled PO Receipt lines. 

If the vendor is not owed $$ / has already been paid, perhaps via Cash Purchase screen (no link to PO/PO Receipt) or paid with a Bill that was incorrectly entered with no link to PO/PO Receipt…

  1. Enter a Debit Adjustment to the same vendor, for the same amount *with no link to the PO or PO Receipt* and then apply this new Debit Adjustment to the Bill created in step 1.
  1. Apply the Debit Adjustment from step 2 to the Bill in Step 1. At this point the PO will remove itself from the Purchase Accrual reports, and the PO status will become Closed.

 

Laura

12 replies

Kandy Beatty
Captain II
Forum|alt.badge.img+18
  • Captain II
  • March 19, 2026

Hi ​@Techtehtech 

On each PO line that won’t be billed further:

  • If some quantity was billed and the remaining will never be received 
    Check the “Closed” checkbox

  • If the item will never be received and none of the remaining qty was used 
    Check the “Cancelled” checkbox

This removes the line from showing as an available PO when entering vendor bills.


Laura03
Captain II
Forum|alt.badge.img+20
  • Captain II
  • Answer
  • March 19, 2026

Hello,

POs will be Closed when all lines are received (or returned or cancelled) and all lines that were received are Billed.  Your POs show Unbilled amounts, and that is why its status is Completed.

Next Steps:

  1. Enter a Bill for the vendor shown and connect the bill to the unbilled PO lines or to the unbilled PO Receipt lines. 

If the vendor is not owed $$ / has already been paid, perhaps via Cash Purchase screen (no link to PO/PO Receipt) or paid with a Bill that was incorrectly entered with no link to PO/PO Receipt…

  1. Enter a Debit Adjustment to the same vendor, for the same amount *with no link to the PO or PO Receipt* and then apply this new Debit Adjustment to the Bill created in step 1.
  1. Apply the Debit Adjustment from step 2 to the Bill in Step 1. At this point the PO will remove itself from the Purchase Accrual reports, and the PO status will become Closed.

 

Laura


Techtehtech
Freshman I
  • Author
  • Freshman I
  • March 19, 2026

Hi ​@Kandy Beatty 

I do not see an option for either of those boxes on the screen, can you show a screenshot where you see them?


Techtehtech
Freshman I
  • Author
  • Freshman I
  • March 19, 2026

Hi ​@Laura03 

 

I thought about doing that but was hoping there was a ‘cleaner’ way.  If there’s no other way I will definitely do that thank you! :)


Kandy Beatty
Captain II
Forum|alt.badge.img+18
  • Captain II
  • March 19, 2026

 


Techtehtech
Freshman I
  • Author
  • Freshman I
  • March 19, 2026

Hi ​@Kandy Beatty 

I have full access in Acumatica, and those options are greyed out for me.  Maybe I should open a ticket and ask why.

Thank you for your help so far :)


jhalling52
Jr Varsity I
Forum|alt.badge.img
  • Jr Varsity I
  • March 19, 2026

Hi ​@Kandy Beatty 

I have full access in Acumatica, and those options are greyed out for me.  Maybe I should open a ticket and ask why.

Thank you for your help so far :)

Reopen the PO first to make the Cancelled and Closed fields editable.  

 


Techtehtech
Freshman I
  • Author
  • Freshman I
  • March 23, 2026

@jhalling52 

 

I did try that but I don’t get those options at all, if you see the picture of my first post, those are the only options it gives me.


Laura03
Captain II
Forum|alt.badge.img+20
  • Captain II
  • March 23, 2026

Hello,

POs will be Closed when all lines are received (or returned or cancelled) and all lines that were received are Billed.  Your POs show Unbilled amounts, and that is why its status is Completed.

Next Steps:

  1. Enter a Bill for the vendor shown and connect the bill to the unbilled PO lines or to the unbilled PO Receipt lines. 

If the vendor is not owed $$ / has already been paid, perhaps via Cash Purchase screen (no link to PO/PO Receipt) or paid with a Bill that was incorrectly entered with no link to PO/PO Receipt…

  1. Enter a Debit Adjustment to the same vendor, for the same amount *with no link to the PO or PO Receipt* and then apply this new Debit Adjustment to the Bill created in step 1.
  1. Apply the Debit Adjustment from step 2 to the Bill in Step 1. At this point the PO will remove itself from the Purchase Accrual reports, and the PO status will become Closed.

 

Laura

The steps I suggested above will not only Close your POs, the steps will clean the Unbilled PO’s from your Purchase Accrual account balance and from all Purchase Accrual reports. 

The preferred practice is to link every Bill that references a PO directly to the related POs or to the related PO Receipts using Add PO or Add Purchase Receipt buttons located above the grid on the AP Bills & Adjustments screen when the vendor invoice is received and entered. 

Sometimes we goof and then steps 1,2,3 will help you correct the entries.

HTH,

Laura


Janella
Varsity I
Forum|alt.badge.img+1
  • Varsity I
  • March 23, 2026

@Techtehtech 

For POs with no receipts or bills, you can cancel them directly.
For POs with activity (received and/or billed), the system won’t allow canceling because there’s already financial impact.

For partially open POs, you have a couple options:

  • Reduce the PO line quantity/amount to match what was actually received/billed
  • Use “Complete PO” to close out the remaining balance
  • If applicable, ensure receipts are marked complete so the PO can close properly

Once the remaining quantity/amount is addressed, the PO will no longer show as open.


Techtehtech
Freshman I
  • Author
  • Freshman I
  • March 23, 2026

@Laura03 

 

This is what Acumatica said to do as well when they responded to my ticket.  It’s the only way to close it.

 

Thank you


Laura03
Captain II
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  • Captain II
  • March 23, 2026

You’re very welcome.

Best regards,

Laura