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I want to automate notification email to Finance Workgroup when PO status open

  • March 18, 2026
  • 2 replies
  • 18 views

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When any user creates PO and status of PO change to open, I want to automate notification email to Finance Workgroup when PO status open. To all member in finance workgroup. Please help me.

2 replies

nhatnghetinh
Captain II
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  • Captain II
  • March 18, 2026

Hi ​@vannakheng 

Please refer to the YouTube tutorial link below, which is similar to your request.

 

Best Regards,

NNT


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@vannakheng 

Please follow the below steps to configure the email notification:

  1. Go to the Email Template screen.

  2. Select the Screen as Sales Order.

  3. Enter the From Email ID.

  4. Select the To Address (recipient to whom the email should be sent).

  5. Add the Subject and Body of the email.

  6. Click Save.

  7. Go to the Business Events screen.

  8. Create a new event and select the Screen as Sales Order.

  9. In the Trigger Conditions, choose New Field Value.

  10. Select Document → Status = Open.

  11. Navigate to the Subscriber tab.

  12. Select Email Notification as the subscriber type.

  13. Add the previously created Email Template.

  14. Click Save. Once the Sales Order status changes to Open, the system will automatically trigger an email to the financial team based on the configured To Address.