Distribution

We’re running into issues trying to short ship in Acumatica when items turn out to be missing after the shipment and pick list are already created.Here’s our Current process:If we discover the shortage during picking:Change Sales Order Preferences > Warehouse Management → Short Shipment Confirmation to “Allow with warning.” Pick what’s available and click Confirm Line Quantity. Confirm the Pick List and export Picking Details for reference. Delete the Pick List and Shipment. Adjust out the missing goods, update the Sales Order, and re-create the Shipment.So even though Acumatica lets us pick short, it won’t let us ship short — when we try to confirm the shipment, we get this error:“One or more lines have unassigned Location and/or Lot/Serial Number”It seems Acumatica still requires every line to have

In most situations, if I have an order with two lines--one line that I have stock on, and one line that I don’t (and the order is set to Backorder Allowed), when I create a shipment it only has the item that I have stock on.We’ve found a small subset of shipments over the past year (as far as I went back) that, with the example order above, show both items but the item with no stock has a Shipped Qty on the shipment of zero.  I looked at audit detail and it wasn’t added and then changed--the system (we create most shipments from the Process Orders screen) created the shipment with two lines, one with qty and one without.We discovered this because one of our warehouse managers had a pick ticket with multiple zero qty lines on it; he asked if this was something that “broke” during our upgrade (we moved from 23R1 to 25R1 last month).  I dug deeper and found about 10 shipments each month this year with zero qty lines added.This isn’t necessarily a problem, but I’m r

I have a report designed based on the historical inventory valuation and I would want to introduce a date range parameter instead of using the Period as is with the standard Acumatica forms. I have the report date field selected via the filter but when I run the report on data is extracted.Has anyone worked with an inventory valuation report where one can draw the date parameter range instead of using a period?

What field defines the default Unit Price for a STOCK ITEM on a 2-STEP Transfer? Doing international transfers and customs needs to know a value. It’s not a price worksheet (this is a warehouse, not a customer) and “Default Price” doesn’t seem to come over when making a new Sales Order of type TR.I can code around this (if price = 0, then get Default Price from Stock item), but if something already exists, I’d like to leverage that instead of attaching my Mickey Mouse code to the report. Thanks Everyone!

Hi,I’m curious if anyone knows why the error line that a quantity would go negative prior to creating the shipment from a Sales Order would be present for one user but not present for another user. I checked permissions and I can’t seem to find anything that would be different. When the person goes to create the shipment, it's removing the items that would go negative, but he doesn’t have that view while others have it. If anyone else has run into this issue and knows a resolution, it would be greatly appreciated. I attached a screenshot of my view and the other users view for reference. 

I just started using the modern UI on 2025R1 and noticed the embedded image is no longer on the attributes tab of the stock item record.  Does anyone know how to get this back?  I tried adding the Image URL using the screen configurator, but that doesn’t embed the image, it just creates a non-drillable image URL.

Hi Community,I am trying to Correct a Shipment that the Update IN has been clicked, and because the Inventory Document has already been posted and Released, what other options do I have?Thanks,RJ

I’m trying to change the Lot/Serial Class on a few stock items from LOTTRACKED to USER.When the items are allocated on Sales Orders, I get the expected error message:“IN Error: The lot/serial class of the xyz item cannot be changed because this item is allocated in the Sales Order SO1234 document.”After I deallocate the xyz item from all Sales Orders, I get a different message saying the Lot/Serial Class cannot be changed because the item has inventory.I went a step further and cleared out all the inventory, but the system still won’t let me change the Lot/Serial Class. My understanding is that once there are completed transactions (receipts, issues, shipments, etc.), Acumatica “freezes” the Lot/Serial Class to preserve transaction history.Before I commit to a solution, can anyone confirm if:This really means the Lot/Serial Class is locked forever once transactions exist, even if inventory = 0. The on

Is it possible to set up a customer which has multiple locations for shipping and not assign any as the default?The intent is to have sales orders for that customer not prepopulate with any location on order creation - a sort of indicator that the customer has multiple locations and care should be taken that the correct location is selected. We would still want to have customers with a default location selected to have that location populate for expediency.Thank you for any insight you can provide,

Hi Everyone,Has anyone overridden the "Generate" button in the PO Receipts > Line Details popup?I need to split a line quantity (e.g., 190) based on a custom field BreakQty (e.g., 60), so it generates lines like: Line 1 – 60 Line 2 – 60 Line 3 – 60 Line 4 – 10 Each with a new sequential lot number.Thanks in advance!

Hi everyone, I’m implementing Requisitions / Purchasing and have run into a problem due to the following requirement: PO receipt needs to have a net 0.00 impact on the GL, because COGS/expense needs to wait until the AP bill is created. But also need subaccount to be editible on the AP bill.  My solution was to put the same account as both PO Accrual and COGS on the non-stock item, so receipt is a wash. If I use the expense account for both, it shows up on the AP bill. But the subaccount is not editable on AP bill if the line is from a receipt. I see the reason for this because the AP bill should always debit the credited account/sub from receipt, but in this case the receipt already offsets itself.  I believe the simplest workaround is to skip receiving since these are non-stock items, but I’ve been told that is not a viable option from their process perspective. Would love to hear any ideas! Thanks!

Good day. How do we freeze Inventory module in Acumatica 2021 R2 for stock take purpose?

What functionality should I expect from the ShipStation integration? I’ve installed the customization, connected both systems within ShipStation, and started configuring ShipStation in Acumatica. However, I’m struggling to get orders to sync to ShipStation. What needs to be set up in Ship Via? Is a carrier required? I’ve reviewed the user guide from ShipStation but still can’t get the orders to sync. Additionally, will the "Shop for Rates" feature be available with this integration? I haven’t been able to find any clear resources on this—can you help?

Hi everyone, We recently upgraded our system to 2025 R1 a few days ago. I’ve encountered an issue when searching for invoices that have associated credit memos. The search results only display the RM (credit memo) and do not show the original invoice document. I’m not sure if this a bug or not. Can anyone try on your system and leave me a command. Thank you. invoice without credit memo: invoice with credit memo: 

Hello everyone,Our Balance Sheet shows a Purchase Accrual balance that is almost four times higher than the balance shown on the Purchase Accrual Summary report. I checked the Account Details for the Purchase Accrual account, and there are no manual journal entries posted to this account — all entries are from AP and IN modules. The balance for this account also matches the Trial Balance, including the debit and credit amounts.I also read a similar post on the Acumatica Community and tested all of the suggested steps, but the issue still remains.  I’m not sure where else to look to identify the discrepancy. As mentioned, the variance is quite large — roughly four times higher than the Unbilled Receipts amount.Has anyone encountered a similar issue or have any recommendat

I want to know if we could ourself activate the Inventory module/screen in the mobile app or if it’s in the plan to have it soon.That would be very helpful for anybody that are on the road (like a sales rep.) and discuss with customer to validate if inventory in available, confirm prices (and any other information that could be done via website)… instead having to create a quote or order because it’s not efficient with actual version.The web version is not easy to navigate on cell phone and lot of work could be done/review directly on our cell phone in 2025… but not something easy as “Do you have item X in stock” with Acumatica app.I saw that someone asked question 3 years, but was hoping to have a positive update 3 years later !

We are using only the distribution edition of Acumatica, and our pick list does not print the components for kits. Is there any setting, like enable or disable, to activate the option? 

We’re struggling with visibility around international shipments in our Distribution Center. Right now, both the supervisor creating the pick lists and the pickers themselves often don’t realize an order is international until it’s too late. As a result, shipments sometimes leave without the proper customs paperwork.Most of the time, our pickup drivers are good at catching this when they load their trucks, but I’d like to eliminate the risk before it gets that far.What I’d like to do is:On the Create Pick Lists screen: make international shipments stand out more clearly (e.g., highlight the line a different color or display an icon/flag). On the Pick List report: add a bold header message like “INTERNATIONAL SHIPMENT--CUSTOMS PAPERWORK REQUIRED” that only appears when applicable.I’m not sure if this is best handled through Report Designer (and if so, which field to pull from--Shi

After a recent upgrade I’ve noticed that the two checkboxes for Require Receipt and Require Shipment are missing from our Non-Stock ItemsThe fields are still populated with a value and I can see those values through a GI, but there are no fields to edit or modify on the Non-Stock item itself, nor can I access them via a mass records update or import scenarioWe have a few minor customizations to Non-Stock items but nothing that should impact these fields Is there anything I’m missing from a settings or configuration stand-point that might be causing this?  

Hi Team The issue is the approver column. It shows the wrong approver when the approver is a level 2. See example screenshot below. The approver should be Carlos instead of Virginie.         

Hey team,Is it possible to create a shipment on hold for specific customers? its like the rest of the shipments would be created under Balanced status but there are some customers for which they should be created on Hold. I know of biz events, import scenarios but anything apart from these?

My goal is to have shipping instructions auto populated to the Notes field in Shipment when the shipment is created.  The idea is to populate the insturctrions in the Notes of the location in the customer and have that note auto populate the Note of the shipment when a shipment is made with that customer. I have tried the following but its not working so far and thought I would open up the conversation to the group for discussion.I created a generic inquiry to pull the notesI built an import scenario And the following business event to which I am not sucessfully able to attach a subscriber

Has anybody figured out how to show multiple tracking numbers per shipment, so we can have that populated in an email template to notify our customers with all tracking numbers along with the URL linked. Just looking for an example if somebody has cracked this code. Scenario: Shipment document might have few line items which needs to be shipped and the shipper packages into multiple boxes and gets tracking number for all those boxes, the tracking number gets stored against each package. How do we show those tracking numbers in the email template with looping so it has the tracking number and URL to click. Appreciate the response.

Looking for a successful Import Scenario for Landed Cost Transactions.  Any suggestions would be appreciated.  I have one started, but although it says completed, it fails to create the transaction.  

Our business has a case where sometimes Customers would like the vast majority of their items to be shipped once the entire order is ready to be shipped “Shipped in Full” except maybe 1 or 2 SOLines. They want those items to be shipped “Soonest Available”. SOOrder.ShipComplete = Ship Complete as this is the default for the order. SOLine.ShipComplete = Back Order Allowed for Line 1 hoping this will tell the system it is Okay to create a shipment for ONLY line 1.Unfortunately, this still results in No Shipment creation.