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 Known Issue: The Project Accounting module stopped working on early morning 7/21/2025. Affected all customers who have The Project Accounting module. Root cause: changes in the the license feature switches that was fixed as of 7 AM EST. Actions needed: Hit the Update License button under the Activate License screen for this change to reflect immediately. We recognize the disruption this has caused and extend our sincere apologies for any inconvenience experienced Thanks,- Acumatica Licensing Team

We have found that the Mass Change form erroneously converts the UOMs in the BOM to the base UOM instead of leaving it as it was.  This is catastrophic for us who use UOM conversions on our Raw Materials that are defined as a 20’ EA on the Stock Item, but in the BOM we consume IN (inches).  In the below example the BOM was erroneously changed to consume 272.00 EA (272 20’ pieces) instead of 272.00 IN (inches).Anyone else out there that has experienced this? 

I have created a generic inquiry to track the last time stock was counted (this is to identify items that have not recently been counted).  It works well until I activate the parameter for warehouse.  If the user captures a warehouse, the parameter value automatically becomes cleared after you capture it.  Has anybody experienced this before?  I’ve attached the generic inquiry.Version:  2024R1Build: 24.109.0016

I have setup a restriction group for a warehouse based on a service technician. In native Acumatica if I go to the service order or appointment, click details tab and add an item all I see are those stock items that are associated with that warehouse no other items or warehouses. If I go to the app, and do the same thing in an appointment I see all items, it looks like the warehouse restriction group does not work in the app or I am missing something in the app setup. Any help is appreciated. Thank you to all. 

I have a business event that gets fired off a GI and I'm running across a issue that the event won’t fire because it says the ScreenID for that particular GI is not available in the system monitor. I have re-created that GI and given it a different screenID but that GI still won’t fire.I have checked the sitemap to confirm that GI is showing up and it is. I can run that GI without any issues or the newly created one with zero issues and my results are displayed.Is this a bug in a older version of Acumatica or any other recommendations?ContextScreenId = GI992709ContextUserIdentity = adminCurrentCompany = CompanyNameEventID = Scheduler_SchedulerThrewExceptionEventIdSourceContext = SchedulerException =PX.Data.PXException: Error: This generic inquiry does not exist anymore.   at PX.Data.PXGenericInqGrph.PrepareCaches(String id, String name, Dictionary`2 parameters, Boolean fetchSchema)   at PX.Data.PXGenericInqGrph.CreateInstance(PXSiteMapNode node, Boolean fetchSchema, String prefix)   at

Hi, I am trying to setup an Adobe eSign in MYOB Acumatica instance by following this link MYOB Acumatica Adobe E-signI have already set the configuration in the Adobe side. But unfortunately, I couldn’t find the eSign in MYOB, and when I check it in the Access Rights by Licence Type, it is Revoked for all Licence Types.  How can I access the eSign functionality?

Hi Team, Please refer to the photo of issue I'm having with acumatica App. Fails to open work order says not connected to server. I have closed and reinstalled the app. 

For those who are unaware, there is a new archiving feature in 2023 R1.  This feature, currently limited to Sales Orders and Shipments, allows users to manually or as a scheduled process set documents as ‘archived’ in the system according to a configured time horizon.  The documents once archived are not deleted, but are labeled as archived.  The purpose of this new feature is to increase performance and not to decrease database size. “..Archived documents are not included in the results of database queries executed during regular activities, such as opening generic inquiries, lookup tables, or tabs that load a list of records.  As a result data retrieval performance improves.”  -- Acumatica ERP AdministrationAs an ISV developer, my team investigated this new feature to determine if our code would be affected.  Interestingly, we found that the logic that governs this feature is at a lower abstraction level than our code.  We discovered that once archived, our PXSelect statements no lon

We are trying to use the features of CRM and are stuggling to set up a Marketing Campaign. We are attempting to use CRM to market to existing customers and to prospects.  We have taken on a new product line and will sell the new product line to both existing customers and to prospects that we have not sold to.  We think we should treat both customers and propsects as “Leads” for this new product line. Is that correct? When we add customers and prospects to the Members of the Marketing Campaign, do we add them as a “Lead” or as a “Contact”? Any guidance is greatly appreciated.

Hello experts, Does anyone know how I can have the GI defaulted to a specific tab programmatically when it is executed? I have a GI that I am running it through an action with some default parameters. The GI has a PivotTable on it called “Employee Activity by Day” displaying Employees in Rows and Days of the Week in Columns. I would like when GI is executed through the custom action, is defaulted to this Pivot Table instead of the granular time activity of the default result tab.How can I do that?​@Dmitrii Naumov 

Hello Acumatica Support Team,We are encountering an issue with inventory label printing misalignment when using DeviceHub to send print jobs to Zebra thermal printers. The labels are triggered from Acumatica during the inventory receiving process and are based on custom reports designed in Acumatica Report Designer.Label Specifications:We have created three custom reports with the following label sizes and formatting: Large Label: 3.00” x 4.00” Medium Label: 1.25” x 2.75” Small Label: 1.00” x 1.50” All layouts include spacing of 1/16” from the top and 1/8” from the bottom, with no left or right margins, to match our physical label stock and printing requirements.Issue Description: When previewed as PDF within Acumatica, the labels render correctly and align perfectly with the defined dimensions. However, when printed via DeviceHub to Zebra printers: The output is vertically misaligned (e.g., content printing too high or too low) There is noticeable deviation from expected

We are updating our products and would like to remove large groups of stock items from their associated template IDs, modify the Item Class and Template Items, and then re-attach the stock items to their updated TemplateIDs.  We understand how to associate products to the template IDs, but cannot determine how to delete the Template IDs from each Stock Item to remove them from their templates. We have tried setting the value of the Template ID = NULL, = (nothing) , and =String.Empty .  Does anyone have some pointers on how to remove these via import scenario? Patrick 

I have an expense receipt upload for a client that works when I import the receipts, but after you claim the receipt, it does not allow you to mass “submit the claims”. I have no approval maps needed. I tried to create an import scenario to import them as expense claims instead but I am getting an error that states the button is disabled. Save, submit, and claim are all disabled. I want an easy way for the customer to upload the expense without having to submit each one individually. Does anyone have a solution?Thanks

I am trying to create a printable report with  Service Contract information. I am specifically trying to filter the data in the FSContractPeriodDet table by CreatedScreenID. I am able to filter this data from EDIT REPORT after the report is open, but I can not get a filter to work for this directly in the report it’s self. The ScreenID I am trying to filter is FS.30.57.00. I am assuming there is a different ID value or something that is actually saved in the database and not the actuals ScreenID.Does anyone have any insight they can share?

Hi everyone,I’m currently working with Acumatica and trying to expose a custom table via REST API. I created a custom API entity and endpoint, but the API Create Record doesn't work.I'm using   Post {{url}}/entity/webOrderTaxComparison/22.200.001/webOrderTaxComparison/Save  Body:    {  "Entity": {        "WebOrderTaxComparisonID": { "value": 2 },        "WebOrderID": { "value": "WEB006" },        "AcuOrderID": { "value": "ACB006" },        "AcuTaxTotal": { "value": 95.50 },        "WebTaxTotal": { "value": 95.75 }    }}    or     Put {{url}}/entity/webOrderTaxComparison/22.200.001/webOrderTaxComparison  Body:  {        "WebOrderTaxComparisonID": { "value": 2 },        "WebOrderID": { "value": "WEB006" },        "AcuOrderID": { "value": "ACB006" },        "AcuTaxTotal": { "value": 95.50 },        "WebTaxTotal": { "value": 95.75 }    }    response issue is:  "message": "An error has occurred.",    "exceptionMessage": "Sequence contains more than one matching element",However, I delete "w

Added a button, and somehow typed in the wrong view name apparently, then when i switched to a different object on the form to set another property, the entire form broke and i could no longer access any property and now the entire form will no longer open in the customization editor.. Can anyone suggest how I can get this resolved so i dont have to rebuild the entire form?  I am not an aspx expert and have been on a steep learning curve ever since we started in with Acumatica and frankly its disappointing.

Hi Acumatica Community, I just want to ask if there is a way to default the Inventory Source from Free Stock to Project Stock?Issues:Receipts : Transfers Thank you!

Hi guys,I’d like to use the report of “employee hours by project and task”, but when I choose an employee here as the owner, and click run report, what I got is an empty sheet. Does anyone happen to know how to use it? Or is there somewhere else I can extract the information of employee hours with detail in the form of report (I’ve tried the report of “employee hours”, it doesn’t contain the detail information I need)? Thank you all. 

Hello, I’m trying to create an import scenario that can update the kit specifications for some products. I have a generic inquiry that returns the current specifications of a stock item kit. I want to add these stock components to another kit and remove this line. The issue I run into is that there may be 3 items I want to add, yet the import scenario wants to remove the existing line for each row, but it doesn’t exist for 2 of them after the first one runs. Any way to work around this?  Business Case: We have non stock kit gift boxes we sell all year. During our busy holiday season, we pre-make a bunch of these kits and use a Stock Kit as the 1 “component”. When these premade boxes run out, I want this process to automatically change the stock components of the kit back to the individual components and not the stock kit. In this example, the 60005 SKU is a Non Stock Kit. The 40005 is the Stock Kit. In the import scenario, I want it to remove the 40005 item as a component and add these

Hi,How can we configure the Vendor Portal and what are the initial functionalities of the Vendor Portal? Thank You 

I don’t even have the Outlook plugin activated... C:\Program Files\Acumatica ERP\AcumaticaERP\FrontendSources>npm run build> build> node build-and-clean.jsexec error: Error: Command failed: gulp build[16:19:36] 'build' errored after 680 ms[16:19:36] Task finished with errors[16:19:33] Requiring external module ts-node/register[16:19:35] Using gulpfile C:\Program Files\Acumatica ERP\AcumaticaERP\FrontendSources\gulpfile.ts[16:19:35] Starting 'build'...[16:19:35] Starting 'outlookPlugin build'...[16:19:35] Starting 'screens build'...> outlook-plugin@0.1.0 build> webpack --env production> screen@0.1.0 build> cross-env node --max_old_space_size=6144 --optimize_for_size --stack_size=6144 --trace-warnings ./node_modules/webpack/bin/webpack -- --env productionnode:internal/modules/cjs/loader:1252  throw err;  ^Error: Cannot find module 'C:\Program Files\Acumatica ERP\AcumaticaERP\FrontendSources\outlook-plugin\node_modules\webpack\bin\webpack.js'    at Function._resolveFi

Hi Team, In Modern UI, how to add customization field in a existing detail grid column. Kindly guide me on this. Regards,Sakthi

Dear all,Please help us in this case:Vendor A is parent of Vendor B. Bills are issued from B, but we must pay to A (Parent of B)In Vendor Profile of Vendor B, we choose Vendor A in Parent Account field . But when we create payment to Vendor A, we cannot choose Open Bills of Vendor B.So How to set up to can pay to parent vendor for bills of child?Thanks and Best regards,

Hi everyone,I’ve been trying to retrieve data via OData using a Generic Inquiry (GI) with a parameter, but I’m running into some issues.In my GI, I’ve defined a parameter named PPeriod and when I use it in the Acumatica web UI (for example, entering "092025" for 09-2025), everything works fine — I get the expected result with EndDate as 2025-02-02, along with the correct data for document FCV002141.  GI parameter GI result enddate with 09-2025 and FCV002141However, when I call the same GI via OData in Postman using the same parameter, I receive a 200 OK response but it completely ignores the parameter and returns bad data :  Postman Odata result , dont take in account the parameter If I try with REST API, it work, but i need the odata .. Here’s what I’ve confirmed so far: The parameter is correctly defined in the metadata as: <Function Name="AR_Documents_PeriodSensitive"> <Parameter Name="PPeriod" Type="Edm.String" /> <ReturnType Type="Collection(GenericInquiry.AR_Docume

We have noticed that any payables/costs pending approval do not show under project transactions, even when the ‘Include Unreleased Transactions’ box is checked.  Is this a bug in the system or do we need to request this as a future system upgrade?