Configuration and Installation

Hi there, I am searching for any available in depth training materials, webinars or Acumatica university materials covering Business events and Automation Schedules. Unfortunately, I could not locate anything apart from the online help. 

We’re evaluating whether to publish a check printing & mailing application on the Acumatica Marketplace and would like feedback from the community before we finalize that decision.Our solution is designed to extend Acumatica’s current check-handling capabilities. Key features include: Printing checks to PDF with customizable layouts, logos, and stubs Handling check mailing on behalf of customers, including FedEx overnight options Providing more flexible formatting and check-design customization than the standard tools Offering an automated service for organizations that don’t want to print or mail checks internally Before we move forward, we’d like to understand whether the Acumatica community sees a meaningful need for this type of service.Questions for the community: Do Acumatica users and partners feel there is a gap in the current check-printing and mailing workflows that an external app should fill? Are businesses actively looking for outsourced check mailing, or are m

Version 25R1, after switch, it seems that last login time in user profile and last activity field is updated anymore. it always shows “last sign -in “ as 1999-12-31 7pm (ETC) for users with entraID, native user like admin does not have this issue.

Hi,I was wondering if somebody has ever deploy a case sensitive database for their Acumatica instance and if yes how do you go about it.Thanks!

Hello,Looking to initiate approval maps for AP and PO’s under certain conditions.Documentation indicates that a notification will be sent, but I don’t see how I link the notification template to the approval rule?   Do I set up a notification template like this then Acumatica sends an email every time any document is created that needs approval? 

I am trying to install Acumatica 2025 R2 (also tried R1) on to a fresh Windows 2022 server in AWS with a MySQL 8.0.43 RDS instance for the DB. When I deploy a new instance the installer starts then the dialog just disappears. I have verified MySQL is accessible to the EC2 instance. I get the following events logged when I try any insight would be helpful: Application: AcumaticaConfig.exeFramework Version: v4.0.30319Description: The process was terminated due to an unhandled exception.Exception Info: MySqlConnector.MySqlException   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()   at MySqlConnector.Core.ResultSet+<ReadResultSetHeaderAsync>d__2.MoveNext()   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()   at MySqlConnector.MySqlDataReader.ActivateResultSet(System.Threading.CancellationToken)   at MySqlConnector.MySqlDataReader+<CreateAsync>d__97.MoveNext()   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()   at System.Runt

Expand below for Table of Contents:Overview Getting Started Anomaly Detection Mechanics Features and Capabilities Additional Troubleshooting Known Limits and Tips  OverviewIn Acumatica 2024 R2, we released a feature to detect anomalies to identify unusual numeric patterns in Generic Inquiries (GIs). It helps you spot data errors, process exceptions, and outliers that may indicate business issues. The feature analyzes numeric fields in selected GIs, compares values across defined groups, and assigns a severity level to each detected anomaly. ⚠️ IMPORTANT NAMING CHANGESStarting with 2026 R1, Detection of Numeric Anomalies in Generic Inquiries will be renamed to Anomaly Detection. The new name and structure will simplify our naming and unify the functionality across multiple modules, including GL Anomaly Detection—whose functionality will be merged into Anomaly Detection. To reduce confusion, the rest of this FAQ will refer to the Detection of Numeric Anomalies in Generic Inquiries as Ano

When my users are trying to upload Unit Cost from the file upload the data is not being uploaded.Unit Price works fine and I have noticed on the Columns mapping screen that Unit Price appears twice under Property name (Unit Price) which works and (UnitPrice) which does not. For Unit Cost I only have (UnitCost) listed and not (Unit Cost). I cannot find which Import Scenario fixes this. I have tried amending “Import Opportunites from Excel” scenario to add Unit Cost but it still does not appear in the mapping screen.

I have tried to install 24R1 many times but always get the error below.Does anyone have any tips on how to resolve this? I have tried clicking Retry, but it doesn’t resolve.If I click Ignore and go through the rest of the installation, here is the error I get when I try to launch the instance:  

Hi all, I’ve set up a business event and mobile push notification in MYOB Acumatica, but the mobile push notification isn’t working and is showing the following message. Does anyone know what might be causing this issue?   

Trying to get Vendor inventory ID added as a column under Stock items.  So the DAC and appropriate relations would need to be added to the GI. If I check the DAC references, I see an outgoing reference: But I don't see a corresponding reference in the InventoryItem DAC. 

I’m trying to set up the Teams plugin, however, when I get to the point of signing in in the user settings and click sign in, a popup displays says that login was successful, then the user tab refreshes, without ever connecting to Teams (as evident by the lack of connection elsewhere.) I’ve attached a video of trying to login below. Is there some step we missed that might be leading to this problem? 

Good morning!I have a user that claims she used to be able to approve all requests even above manager approval. It has now changed and she no longer seems to have that ability. I have not changed any of her permissions to change this. Do any of you have any ideas of what would need to be changed back so she has this right again?Thank You,Brent

The business requirement is to configure an approval flow for AP documents (AP Bill / Prepayment / Payment) with the following condition:   Approve all AP documents that do not contain any line with Account = 1332.  If any detail line within the document has Account = 1332, the document should not require approval.     Thank you for your support on this question.  

How do I give a user access to ONLY the Cross-Reference segment of the Stock Item screen?I can give them rights to images and packaging just fine. Those live under:Inventory → Stock Items → InventoryItemI have DELETE rights to Inventory → Stock Items → Cross-ReferenceBut I still can’t access that grid. I’m obviously missing something here. Any help is greatly appreciated.

Hi everyone,Could someone please help me understand how to connect my ASP.NET Core web application to Haufe X360 (based on Acumatica 2025 R1) through the SM301000 – External Applications screen using OAuth 2 authentication?I’m not sure how to fill out the fields on that screen (Client ID, Client Secret, etc.) and how to use this information afterward in my ASP.NET Core app to enable automatic login via Haufe X360.I couldn’t find any detailed documentation or examples for this setup.Any guidance or examples would be greatly appreciated.Thank you in advance!Best regards,Daria

While create an external application with google account. Expiry date is automatically default to Current date. How to change the expiry date of an email account.  

Has anyone had success using the Acumatica add-in with Outlook web version? It works great in the desktop Outlook, but haven’t had success in web version. A year ago I installed it and signed in, but could never get it to do anything. Now when reinstalling I can’t even sign in, just spins. The company I’m assisting has many employees that don’t have license to have Outlook installed, so they use web. Any insight appreciated!  

I have encountered an case where my client is sending POs from Acumatica to another company which is also using Acumatica. Because both companies are using the default Email Tags [ ] they are having issues communicating with each other as their emails are routing incorrectly. With the expansion of Acumatica clients I have a feeling that this is going to become a more common occurrence. Is there any plan in place to handle this type of issue? Aside from changing my clients Email Tags, which many of their other vendors are now used to, what can we do to resolve this communications issue?

Hi,I have this error after install the last version of Acumatica. Connection to RabbitMQ failedThe service RabbitMQ is running. Thanks,EV

This was asked a couple of years ago.  The solution was to remark out the rabbitMQ from the web.config file.  This worked for me.Will this cause me any issues down the road for development etc?  Is RabbitMQ something that is required by Acumatica in other areas?

Hi:I am working with the Device Hub configuration and got this error today in the Server, RestApi Put.Have anyone seen this issue or have an idea of what it can be?Thanks

Hello.I have an existing Acumatica Instance deployed on a AWS EC2 Windows Instance and I’m trying to move it to a new AWS instance. I installed the Acumatica Configuration Wizard (using the current version) on the new server and clicked on Deploy a new acumatica Instance. I then connected to my SQL server and chose  the existing database option and selected the database from the list of databases. However after clicking next - an error message appears saying: Database version cannot be empty, but the problem is I don’t see any field where to input the database version. (see attached screenshot).Any help would be greatly appreciated Thanks

Hello All, I am trying to add a GI to the side panel of the Customers screen. The goal is, when a customer is selected, then the inventory totals that customer has purchased show on the side panel. I know this is possible, as we already have something similar setup.  I have setup the GI for Customer screen the same way as the other side panel setup, but I am not getting the required result. Please help!

Hii, i want to try import some master data of fixed asset in Acumatica, using Import using Scenario. Bu when i try to import, there is an error but more like warning like this “Warning - Only GL Accounts will be changed, all other parameters remain unchanged. Do you want to continue?”But there’s no action option like Continue or Yes.Please somebody help me to solve this, please😣