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Advanced Authentication Missing Google and Microsoft SSO Option

  • September 8, 2025
  • 3 replies
  • 87 views
J
Semi-Pro III
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Hello! We are looking to set up SSO for google. Did purchase the Advanced Authentication. To my understanding that this includes Active directory and other external SSO, Google and Microsoft SSO, two-factor authentication, and openid connect.

Issue is we are missing the Google and Microsoft SSO in enable/disable features. And do not see the Google and Microsoft SSO in Activate License screen. 

Question is do we need to pay separately for the Google and Microsoft SSO license? What does the Advanced Authentication include?

Thanks!

Best answer by StevenB

I believe this was moved within openID functionality:
https://help.acumatica.com/(W(5))/Help?ScreenId=ShowWiki&pageid=ef559879-9907-4ec4-826e-13854e094114

3 replies

S
Acumatica Moderator
  • StevenB
  • Acumatica Moderator
  • September 8, 2025

I believe that particular feature name was removed as of 24R1.

Under the enable/disable screen, do you have the following: Active Directory and Other External SSO

As this is license-specific, might be best to submit a support request for further review.

J
Semi-Pro III
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  • jzhu
  • Author
  • Semi-Pro III
  • September 8, 2025

Hi ​@StevenB We will be opening a support case to check on this but wanted to see if the community would have any idea. Thank you!

We do have the active directory and other external SSO, but from the description doesn’t seem to mention anything on google. Do you have any help documentation or links to how google sso will be configured in Acumatica?

 

S
Acumatica Moderator
  • StevenB
  • Acumatica Moderator
  • Answer
  • September 8, 2025

I believe this was moved within openID functionality:
https://help.acumatica.com/(W(5))/Help?ScreenId=ShowWiki&pageid=ef559879-9907-4ec4-826e-13854e094114

Chris Hackett
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