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MFA how it works

  • Jul 24, 2025 2:10 PM UTC
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We’ve been setting up MFA with the “required for unknown devices” with native Acumatica accounts.

Does anyone have technical details of the logic of how an MFA would be triggered?  I’m unable to find any detailed information on how this works.  I would guess that logging into Acumatica on a new device would prompt for an MFA approval?  What other scenarios would trigger an MFA authentication?  I have yet to see an MFA request since the original setup.

Best answer by StevenB

This article might help:

Configuration of System-Wide Two-Factor Authentication
https://help.acumatica.com/(W(19))/Help?ScreenId=ShowWiki&pageid=e612d54b-72d9-400c-b913-cdfa02220c58

If a user is trying to access the web application by using the Private or Incognito mode of a browser, the system will require two-factor authentication with Required for Unknown Devices selected.
 

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  • Acumatica Moderator
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  • Jul 24, 2025 4:37 PM UTC

This article might help:

Configuration of System-Wide Two-Factor Authentication
https://help.acumatica.com/(W(19))/Help?ScreenId=ShowWiki&pageid=e612d54b-72d9-400c-b913-cdfa02220c58

If a user is trying to access the web application by using the Private or Incognito mode of a browser, the system will require two-factor authentication with Required for Unknown Devices selected.
 

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  • Freshman I
  • Jul 24, 2025 5:13 PM UTC

This article might help:

Configuration of System-Wide Two-Factor Authentication
https://help.acumatica.com/(W(19))/Help?ScreenId=ShowWiki&pageid=e612d54b-72d9-400c-b913-cdfa02220c58

If a user is trying to access the web application by using the Private or Incognito mode of a browser, the system will require two-factor authentication with Required for Unknown Devices selected.
 

Thanks, this answered all my questions.

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