Commerce Edition QnA
- 249 Topics
- 912 Replies
Hi All,As of this week Shopify has deprecated private apps that we used by Acumatica Shopify Connector.Here is the link to the announcement - https://community.shopify.com/c/shopify-apis-and-sdks/private-app-depreciation-and-using-custom-apps-instead/td-p/1465831 Acumatica Shopify connector in version 2020r2 and 2021r1 still uses private appsAcumatica Shopify connector in version 2021r2 and 2022r1 support hybrid mode: private, public, and custom apps are supported.Acumatica Shopify connector in version 2022r2+ supports only the public and custom apps. Privates app are deprecated and you have to follow the release notes to fully move from private app to custom or public. What does it mean to us: For users of 2020r2 and 2021r1 versionsExisting customers who uses an existing private will not be affected. Old private app will be still supported. New customers who want to use the Acumatica Shopify connector with NEW credentials (create a new private app), will not be able to do so. Since ne
Updated 11/1/22 The following information answers many of the common questions about Acumatica’s Amazon Connector and our Managed Availability Program.At the bottom we provide a link to sign up for managed availability. This does not commit you to anything. Only let’s us know you’re interested and we’ll grant you access to additional information.General InformationThe Acumatica Amazon Connector works with 22R1 and 22R2 The solution focuses on order management and recording Amazon Fees It supports FBA and MFN (FBM) merchants Feel free to post questions or comments to this article and we’ll do our best to answer quickly and incorporate your questions into the content.What is Managed Availability?This is a program Acumatica utilizes when releasing a new and rather large/important new feature. It’s very similar to a beta program or a pre-release program. Our goal is for our team to work closely with the Acumatica Partner and Merchant on the project. We go through discovery together, determ
Dummy AttributeDescription: The Matrix Inventory feature in 2020R1 and 2020R2 requires the Template Item to have 2 attributes (ie color, size) to create Matrix Items. In some cases eCommerce merchants only require 1 attribute (ie size). This customization package will allow you to create a Dummy Attribute to fill the second, unneeded, Attribute but not display that Dummy Attribute on the eCommerce site.Works with: 20R1, 20R2Packages:Both packages are available on Github as Open Source solutions. To download the .zip from Github, click “Code” > “Download as ZIP”.Dummy Attribute - 2020R1 - Link Dummy Attribute - 2020R2 - LinkMisc: This functionality was added to 21R1 Matrix Item Import Scenario & Convert Stock Items to Matrix ItemsDescription: This package support 2 different features which are related.Feature 1 - The Matrix Inventory feature in 2020R1 and 2020R2 does not supported an “out of the box” Import Scenario. The following package includes everything required to import Pr
2021R2 Update 3 and beyond - Connect Acumatica to Shopify via the Marketplace App As of 2021R2 Update 3, when connecting Acumatica and Shopify, you must use the new Shopify Marketplace App located here - https://apps.shopify.com/acumatica-cloud-erp DocumentationOur documentation team is adding updates related to this new process to our documentation. Upgrading CustomersWe are currently adding tools to the Shopify App which will make it easier to migrate customers from the old Private App to the new Marketplace App. This update will happen inside the Shopify App, not within Acumatica. The ProcessUsing the app is relatively easy. Log into your Shopify Store Go to the Marketplace App page - https://apps.shopify.com/acumatica-cloud-erp Click “Add App” Follow the instructionsWe want your feedbackTell us what your experience using this app is like. If you think it’s easier, please let us know. If you run into any challenges or feel that the process could be easier please share your thoughts
BigCommerce Integration VideosThis short video shares the most basic example of the integration between BigCommerce and Acumatica.Thorough introduction to the Commerce Edition for our VARs – 20 minutesThis is a thorough introduction of the 2020r1 Commerce Edition specifically for our VARs. I show a demonstration managing product data, Products with Variants, customer specific pricing, placing orders and processing shipments. Additionally I go into more detail about the connector, how it works, how data flow is managed and answer a few questions about pricing, etc. Quick demonstration of the Commerce Edition – 10 minutesThis is a brief demonstration of the Commerce Edition showing the product information flowing from the ERP to BigCommerce, the customer viewing and purchasing a product, the checkout process, the sales order creation from BigCommerce and the shipping status information flowing back to BigCommerce. Technical Deep Dive – 18 minutes Technical Deep Dive into the Connection
Hello - we recently implemented the Ecommerce edition to our existing distribution edition to connect with our Shopify store. We do not have any 3rd party integrations for calculating tax in Acumatica as most of our business runs B2B, so we manually set up Tax ID’s and zones and apply them whenever necessary.One area that we do have to charge taxes in via web sales. For most states, we are only dealing with a single flat rate per state. However, there are a few states, like California, where you are charging State + County + Local in some cases.Shopify handles this as 3 distinct API calls, as opposed to a single calculation of tax and a pass to Acumatica.I’ve tried to do some mapping to change all the incoming tax rate names from Shopify to match up with my associated rates in Acumatica, but with this being 3 calls in the example above, it seems like Acumatica wants to add 3 rows with the same Tax ID name, which it obviously can’t do/will error.I know you can build out more robust
Hi,Does Acumatica BigCommerce connector supports Channel Manager?Currently, our customer has two channels in BigCommerce Its my understanding that this feature gives BigCommerce administratros to have 2 storefronts with the same store. Does the Connector has the possibility to separate which products will be exported and used in specific frontstore?Or the products should be configurated in a new BigCommerce store to use a new store in Acumatica connector? Thanks!
Does anyone know if it is possible to sync related items under a product in Acumatica to a single, list-type metafield?Example:Product A has Products B and C selected as Related items in Acumatica. Product B and Product C are synced together to a single list metafield as “Product B, Product C” (or something along those lines). Later, Product C is removed as a related item in Acumatica and replaced by Product D. Now, Product B and Product D are synced together to the single list metafield.
HI,I’m wondering how I can use the Acumatica Apis to retrieve the price for an item based on the inventoryID and the CustomerIDI’ve found the /entity/Default/20.200.001/SalesPricesInquiry API - I can use this to get the base price and the customer specific price.From what I understand in the Acumatica ERP there is a hierarchy for the price as follows Customer SpecificCustomer Price Classand then finally Base priceSo it appears that I could figure out the price for an item by making an inquiry for each of those steps and using the first one that returns a price?I feel that this is not a great solution though because this is getting into the details of the business logic of Acumatica. Is there a way to send the information for the Customer and Inventory ID to the API and just get the price?
Hello everyone!Do you have any success stories with Acumatica & a bookshop? It would be helpful if you could provide me with a reference in this particular retail store. Thank you so much for your help! My chances of winning a deal could improve if I use it! -David 😎
Hello, my company switched to Acumatica this year. For our b2b website we went down the road of using BigCommerce and the Acumatica connector for it but I’m not much of a fan of the BigCommerce environment so am looking at alternatives. Our current website is PHP/MySQL based (which is what I know best) but is still using our old ERPs “cart” integration, which is no good long term (we basically have to continue to maintain and setup products in our old ERP just for this cart purpose and then export them out and import them into Acumatica). I’m curious if others are using any custom or off-the-shelf site/cart solutions which are integrated into Acumatica via the API, besides BigCommerce/Shopify/Magento. Our current website’s data is already being pulled from Acumatica (the MySQL db is updated with Acumatica data daily), I just essentially need the “cart” part and then the ability to automatically push those submitted orders into Acumatica. Any comments/thoughts/advice would be appre
Hello I am trying to sync related products against template items between Acumatica and BigCommerce. I am able to do this with non template items and it works as expected. For template items I have tried adding a related item to one of the SKU’s in the template item but it does not sync through. Is there a way to associate related products to template items please? Thanks Matt
While working through an RC, is there a way to process it like the “Pick pack and ship” or “Receive and put away?” We have several coming back as a stock lift so one RC could have 10,000 pcs. I’m sure something is available, but I cannot seem to find it through my VAR, or my limited research.
Hi Team,We have some business scenarios where we are syncing the orders from BigCommerce, processing that in Acumatica, and Order gets completed and the order status in Acumatica is marked as ‘Completed’.Now on BigCommerce, the order gets modified and we have to resync the order to get those updates reflected in Acumatica, but during this scenario the connector is not picking up this particular order as this is already marked as completed withing Acumatica.Can you please suggest the best possible way to achieve this, to re-sync the orders even though those marked completed in Acumatica, through manual or Real Time or through a scheduler sync. The particular build where we are trying to achieve this is 21.119.0030. Thank you in Advance!
How to create a custom field in BigCommerce and map it with a field in Acumatica using Acumatica Commerce Connector?
The Custom Field in BigCommerce could be added using the Commerce Connector from the Entities form(BC202000). Imagine you would like to map a attribute or custom field or any field from Acumatica Stock Item form to a custom filed in BigCommerce product page and this custom field in BigCommerce is not yet created. Go to Entities form(BC202000), select Stock Item Entity. Go to Export Mapping Tab Click plus (+) button In the Source Object, select the required Acumatica object. Eg: Attributes or Advanced In the Source Field/Value, select the required Field. In the Target Object, select the object as Product->Custom Fields. In the Target Value/Field, select <<Automapping>> as shown in the screenshot. Now when the stock item is exported next time, connector will automatically create the Custom Field in BigCommerce with the same name as in Acumatica. If the field already existing in BigCommerce then just the value of the field will be exported to existing field. Limitatio
Hi everyone, I just have a question.Do B2B Bigcommerce supports Sales Prices sheet, customer specific discount, qty discounts on a line item level, and order level discounts from Acumatica? I just want to make sure that everything how it is currently operating in Acumatica, can be replicated in BC. or whether TranZetta pricing will work. Thank you.
Using the BigCommerce/Bundle B2B connector, is there any way to handle the following business need? We would like to create a specific Sales Price Worksheet for approximately 600 of our customers. In Acumatica, this is feasible in the Sales Price Worksheet module by attributing the worksheet to a specific Customer Price Class and then assigning that Customer Price Class to the 600 customers. There doesn’t seem to be a way for BigCommerce and Bundle B2B to read that information in the hierarchy we are looking for. Any suggestions?
Is there a preferred method for adding a restocking fee to an RC return order? Our thought was to create a “RESTOCKFEE” non-stock item and add it to the RC with a negative amount to subtract the fee from the return. Does this make sense, or is there a better way to go about this?
Hi, I’m wondering how to manage the stock and sales for used inventory.Say we sell item A as a brand-new product, but we’ll sometimes get a return where the product isn’t in brand new condition. We now want to sell Item A as a used product for a discounted price. We need to have a way to manage the inventory, sales, and cost of this product. It shares the same product ID and barcode as the brand-new product. Creating a new product ID and adjusting the inventory will create an issue since it won’t show the cost of the product.
Create Product Kits as Matrix Items by following the below steps. Please pay attention to the screenshots were I have created a Template Item called EnergyDrink with the 3 Product Kits as Pack of 4, 8, 12 and linked them as a Matrix Items to the EnergyDrink Template Item. Steps:Create an Attribute from Attributes(CS205000) form, which would be treated as a Variant option to the Matrix Items. Create an Item Class from Item Classes(IN201000) form and link the Attribute created in step 1 and make sure the category is set as Variant. Create individual Stock Items from Stock Items(IN202500) form which are going to be used in the Product Kit. Create a Kit Inventory Items from Stock Items(IN202500) form with the same Item Class as created in Step 2. Create Kit Specification from the Kit Specifications(IN209500) form for the Kit Inventory Items created in step 4 with the Stock Items created from step 3. Create a Template Item from the Template Items(IN203000) form but do not cre
Hello Everyone,For Acumatica 2020 R1 version, is there any possibility to fetch specific orders, based on specific BigCommerce order statuses from BigCommerce to Acumatica.For an example: I want to fetch only the BigCommerce orders having order status as: “Awaiting Payment” and to import further in Acumatica.Can we achieve this from any mappings/configurations or we have to do a specific customization. If customization is needed, can you please help with sample code. Thank you in advance !
Commerce 21R2 - Selling Made-to-Order, personalized products in Shopify or BigCommerce is now supported
In 21R2 the Retail-Commerce team has added support for selling personalized items on BigCommerce and Shopify then passing the personalization instructions into the Sales Order. This feature was requested by several existing customers and prospects. It was possible to accomplish in the past versions with customizations, but now it is much easier.Here is how it works:On the eCommerce site you must configure the Made to Order item. Within the ERP you must add a field within the Sales Order to accept this information. This requires a customization package. Below we are sharing a template to help you get started. You must use the entities window to map the eCommerce field to the Sales Order field you must use the entities window to map the fieldsMore details about each step are below. Customization Package TemplateAttached here is a template customization package. The template, when installed in 21R2, will add a column to the line items within the Sales Order window. The column header is "
Hi I am settling up a connection to BigCommerce and have template items which are syncing with BigCommerce using the connector. I have attached images to my attributes used in the configuration of my matrix item and would like these to sync with the Variant Options in BigCommerce. Does anyone know if this is possible please? Thanks Matt
How to prevent Acumatica ERP Sales Orders and Invoices from recalculating the taxes imported from external systems such as BigCommerce, Shopify, Amazon etc.,
In 2023R1, a new checkbox called “Disable Automatic Tax Calculation” is introduced in the Order Types(SO201000) form. When this checkbox is selected, the system will refrain from recalculating the taxes for the Sales Orders and Invoices. The Commerce connector will import the Taxes from external systems such as BigCommerce, Shopify, Amazon etc., if the “Tax Synchronization” checkbox is selected in the Stores form. If the “Tax Synchronization” checkbox is selected in the Stores form and if the selected Order Type in Order Type for Import selector has “Disable Automatic Tax Calculation” unchecked then a warning is shown to the user as “ The Disable Automatic Tax Calculation check box is cleared for the EO order type on the Order Types (SO201000) form. Taxes in sales orders imported from the BigCommerce store will be recalculated on invoice creation.” Once these taxes are imported, then it stays as the same even if the Sales Order or Invoice is modified. This “Disable Automatic Tax Ca
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