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Acumatica to BigCommerce sales order sync results in error: "Error: v2/orders does not support product option modifiers with product_option_type = Configurable_Entry_File;Status: BadRequest"

  • June 29, 2026
  • 1 reply
  • 13 views

vivekm
Varsity III
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Hi Everyone,

I am working with Acumatica 2024R1 (Build 24.100.0139). 

I have one BigC order placed like below, initially order synced from BigC to Acumatica.

Now, I updated line item qty from 1 to 2 in Acumatica and trying to sync this order from Acumatica to BigC but getting error like: “Error: v2/orders does not support product option modifiers with product_option_type = Configurable_Entry_File;Status: BadRequest”

Can you suggested possible root cause and fix.

1 reply

Yuri Karpenko
Captain II
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@vivekm , that’s going to be inner workings of the connector. I’m sure Acumatica has the answer, but I don’t think you will get a fix. Why not change the quantity in BigCommerce in this case?