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Challenges or pain points in using the Retail Edition

  • 3 January 2024
  • 1 reply
  • 129 views

Userlevel 7
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Hi Everyone, 

We are collecting feedback from our customers about any challenges and pain points they face while using Acumatica via the survey linked below.

We would appreciate your feedback. It could be related to the commerce connectors or related to any other area of the ERP (CRM, Shipping, Financials, etc) 

Examples: Processing Returns and Refunds are hard, Importing the orders through the connector is hard, Taxes issues etc.,

We’d also like to understand which external apps you’re using to supplement features within Acumatica. This could be due to Acumatica not offering the same functionality or the Acumatica functionality is not user friendly. 

Please use this survey as an opportunity to share with us what you’d like to see improved.

If you are open to it, we will schedule a call with each of you to collect more feedback, better understand your position and (hopefully) work to provide a solution. 

 

Survey Form:

https://forms.office.com/r/wJJUFqReEm

 

Thank you


1 reply

Userlevel 3
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Filled out. Thanks! 

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