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Best Approaches to connect to Live Big commerce Store

  • July 21, 2026
  • 5 replies
  • 41 views
M
Freshman I
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We have a client who is live on BigCommerce and wants to import their existing stock item catalog into Acumatica first to get Stock items set up and the External ID links established, then switch the sync direction to Export with Acumatica as the master going forward. Has anyone done this before? What's the recommended way to manage this? can we map item class using a custom field from BC to Acumatica to match it to the correct item class using import mapping? And once you flip to Export, does the connector pick up the existing External ID links and update the BC products cleanly without creating duplicates? 

AA13

5 replies

Yuri Karpenko
Captain II
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​@mali94 , it is possible. Please refer to this help section: https://help.acumatica.com/(W(2))/Help?ScreenId=ShowWiki&pageid=a1a11d4c-fd0b-4b4b-1298-9813753b0784

I would recommend to do this one-by-one at first, and then in small batches before you attempt to do a full sync.

But to answer your question, yes, once the products are imported, you can switch the direction and have Acumatica update BigCommerce.

Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
    M
    Freshman I
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    • mali94
    • Author
    • Freshman I
    • July 21, 2026

    ​@Yuri Karpenko Thank you for getting back - However the article you shared is for Matrix items - Can we do the same for Stock item ( items that are not Matrix item ) - How can we make sure we can make the imported items to correct item class in Acuamtica. Thanks!

    AA13
      Yuri Karpenko
      Captain II
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      ​@mali94 , yes, the process for Stock Item is even simpler, since you don’t need to set up Attributes mapping.

      Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
        M
        Freshman I
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        • mali94
        • Author
        • Freshman I
        • July 21, 2026

        ​@mali94 , yes, the process for Stock Item is even simpler, since you don’t need to set up Attributes mapping.

        Is there some documentation for that process? Thanks!

        AA13
        Yuri Karpenko
        Captain II
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        ​@mali94 , yes, I’d recommend the following articles:

        1. https://beacon.acumatica.com/r/Commerce-Edition-Guide/Integration-with-BigCommerce/Importing-Products/Product-Import-General-Information
        2. https://beacon.acumatica.com/r/Commerce-Edition-Guide/Integration-with-BigCommerce/Importing-Products/Product-Import-Settings-of-Imported-Items
        3. https://beacon.acumatica.com/r/Commerce-Edition-Guide/Integration-with-BigCommerce/Importing-Products/Product-Import-To-Import-Stock-Items#entry_0

        Hope this helps!

        Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP
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