Retail

Hi everyone. I need to know where in the BigCommerce I can configure the customer specific prices to provide to acumatica API.Thanks.

Hello,Is there a way to export a specific price attached to a price code to Shopify so that the price of an item updates when the price attached to the price code is updated?Alternatively, is there a way to make the “RETAIL” price code populate the “default price” field as this would also solve the issue?  

Hello! We’re attempting to troubleshoot a new store connection and seem to have everything in place on the Shopify side – when we try to sync the orders we get the following error:Inserting 'Sales Order' record raised at least one error. Please review the errors. CuryOpenTaxTotal: Tax is not up-to-date. CuryUnbilledTaxTotal: Tax is not up-to-date. ShipVia: 'Ship Via' cannot be empty.Shipping address and methods are present in the order JSON along with Tax lines which appear to all be accurate. Any input on where the misconfiguration could be would be greatly appreciated!

Our customers get uploaded automatically from our CMS. By error sometimes twice. Once in acumatica, how do I merge the customers, so I have only one customer in acumatica?

Is there a way to export record notes from an SO to BigCommerce?I’m currently working with a user who needs to make timestamped document notes on a Sales Order to update customers on their order statuses.Currently attempting to leverage Export Mapping on the Entities screen, however I am getting an error. Any thoughts/ideas? Thanks!

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Shopify uses API versioning to manage changes and updates in their APIs without breaking existing apps or integrations. How Shopify API Versioning Works:Shopify releases a new API version every quarter (every 3 months). Each version is supported for 12 months. After 12 months, the version is deprecated and apps should upgrade to a newer version to continue working properly. Shopify API changes can be found here - https://shopify.dev/changelogTo support this process Acumatica team is delivering once a quarter version with support of latest Shopify API version for all Acumatica supported versionsAcumatica team strongly recommends updating/upgrading to the latest version to support the latest

Hi I have this issue in invoices when I tried release from hold and change the records, and I don’t know how to resolve this.The version of acumatica is  20.216.0024 R2please help me.Thnk u.

Hello everyone,I need some advice for my inventory report..I need to compare inventory values between BigCommerce and Acumatica to make sure I see any discrepancies. The problem is that in BigCommerce I see the parent SKU... not the child SKUs that the acumatica is presenting. So if I saw this in Acumatica:01-10-0001-LG-BK-NP-C = 101-10-0001-LG-CH-NP-C = 001-10-0001-LG-DCB-NP-C = 1201-10-0001-LG-TO-NP-C = 501-10-0001-MD-BK-NP-C = 101-10-0001-MD-CH-NP-C = 1In BigCommerce it would show this:01-10-0001 = 20So I need the data from Acumatica that matches the data in that CSV from BigCommerce. I need some sort of automated report that is fairly straightforward to run that will show me the available inventory for in Acumatica and also the Inventory for the variations in BigCommerce.Any idea how I can aggregate this?Thank you.-Bernadeth

For AcuPOS merchants using an EPSON TM-T88IV, 88V, 88VI and the ADP Drivers with the Acumatica Device Hub set in the POS Preferences & POS Workstations:If you notice there is a larger than normal space being printed at the header and/or footer of the receipt, you will need to set the following under the EPSON Windows Drivers> Receipt Printing Preferences>Document Settings>Paper Conservation>Top & Bottom. Then Apply the setting changes.  

Hi All, My first Summit and enjoyed meeting so many of you and appreciate the warm welcome. Successfully back in Toronto. Phew. Let me back over the border :-).Thought I would share Shopify’s just published Future of Commerce 2022 Report. Jam packed with info and stats to ramp up your knowledge and understand the trends. Hopefully a helpful resource to reference. Lots to dig into and share with your teams, colleagues and clients.​​​​​​https://www.shopify.com/research/future-of-commerceLook forward to continuing the conversation and beyond excited to explore and be part of the Acumatica / Shopify growth opportunities. Cheers, Ted

I am pretty sure you can’t, but thought I’d see if anyone else had looked into this. 

We do not want items sold out or not available for sale to show up on our Big Commerce Website.  Here is our problem: When the last item in stock of a particular SKU is on an Acumatica sales order (but not invoiced) it still shows on the Big Commerce website as available for sale.  How can we configure our Acumatica connector so when the last item of a SKU is on a sales order the item will not show up as available for sale on the Big Commerce website?  We are on Acumatica 2020 R1. 

When will the customization package be available for the Point of Sale module for 2021 R2?

We have recently had an issue where Base and Sales UOM for certain products do not match. In addition, our prices are set up for the Sales UOM. BigCommerce doesn’t distinguish between different UOM (you can only set a global UOM). As a result, when you sell a product in feet, but it’s Base UOM is inches, a sales order will have lines with inches. In order to force Acumatica to use Sales UOM (instead of Base UOM), we simply un-map UOM on the entities screen like this:When this is done, Acumatica’s default functionality kicks in, which uses Sales UOM on the Sales Orders screen (vs. Base UOM).If you need to add more granularity to how UOMs are selected for e-Commerce order, check out this article:

Hello community,Is there a way to map Ship Via code from Acumatica to Shipping Method in BigCommerce when doing sales orders / shipment export? I’m specifically talking about uploading net new orders from Acumatica to BigCommerce.The mapping on the BigCommerce Stores > ORDER SETTINGS tab seem to work only one way.Thank you,Yuriy Karpenko

Hi  I have non-stock template item kits set up which are picked and packed at point of order. This works great when I process the order in Acumatica. When the non-stock item is pushed to BigCommerce it is allocated as a Digital item and not a Physical and therefore does not have the associated shipping process and can be ordered without the need to input an address or select shipping options. If I manually change the item in BigCommerce to Physical, the resync from Acumatica overwrites this.  The non-stock items have Require Shipment flagged on them. Is there a way to have non-stock items sync as Physical? Many thanks  Matt

Hi everyone,Has anyone integrated Acumatica with OCI PunchOut to a market-place? Is there any guide or technical documentation about this topic? Let me know !Thanks 

Scenario: There are three locations(Seattle, California, Dallas) created in Shopify and there are three warehouses in Acumatica such as Retail, Wholesale and Dummy. Initially during the ERP implementation phase the warehouse location mapping is done as in the below screenshot.  The Item quantity for RETAIL → Seattle is 11 and Wholesale → California is 199.At some point, after the implementation phase, the user changed the warehouse location mapping as the below.  Now in Shopify the product availability would as the belo

Hello Everyone,I have an instance with Build 20.212.0038 and have configured Authorize.Net as processing center and payment method and using to map with BigCommerce Authorize.Net payment method.But as soon as I am selecting Processing Center ID the Release Payments checkbox getting disabled and then the synced payment records are not getting released automatically.Can someone please suggest on how we can configure the settings to Release, synced payments automatically.  

 2021R2 Update 3 and beyond - Connect Acumatica to Shopify via the Marketplace App As of 2021R2 Update 3, when connecting Acumatica and Shopify, you must use the new Shopify Marketplace App located here - https://apps.shopify.com/acumatica-cloud-erp DocumentationOur documentation team is adding updates related to this new process to our documentation. Upgrading CustomersWe are currently adding tools to the Shopify App which will make it easier to migrate customers from the old Private App to the new Marketplace App. This update will happen inside the Shopify App, not within Acumatica. 

I'm working to upgrade from 2019R1 to 2021R2.Credit card processing is quite different in 21R2 than I'm familiar with. I need some direction for how to process Sales Orders with Credit Cards using the REST API in 21R2.I'm currently using the REST API to insert Sales Orders with a credit card payment (authorized only, not captured) using the SalesOrder endpoint. As part of the API call to the SalesOrder endpoint, I only have to provide the PaymentMethod and external PreAuthorizationNbr. This corresponds to a tab in the SO called "Payment Settings". It works great, but no longer exists in 21R2. I understand that I now need to use the Sales Order -> Payments tab, but it's not clear to me how to associate the external pre-authorization with the Payment and Application using the REST API.Can anyone point me to documentation or examples or using the REST API to insert Sales Orders with pre-authorized (or even captured) credit card transactions.Should

We have released the latest AcuPOS powered by IIG for 2021R1 and 2021R1 IIGPOS User Guide.The latest AcuPOS by IIG build is 105 and User Guide works with the latest Acumatica ERP 2021 R1 build 116. This information can be found Community >Product Downloads > Add-ons and Integrations > Acumatica Point of Sale (POS) powered by IIG

Is it possible to add two vendors to a stock item using the import scenario?

Hi, How do I add a barcode to a stock item using the import scenario?