Can you sync cancelled Sales Order from Acumatica to update status of BigCommerce order

Our shipments in Acumatica are updating our BigCommerce sales order to a status of shipped.  If we cancel the order in Acumatica can the sales order sync the BigCommerce sales order to cancelled?



Best answer by smarenich 23 June 2022, 14:51

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Userlevel 7
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@suzanne49 do you have Bi-Directional sync for the sales orders? I think if you enable it, the cancelled order in Acumatica will sync it’s status back to bigCommerce.

Thank you!  That was an easy fix.  

Userlevel 1

@smarenich bi-directional sync for sales orders exists only for BigCommerce?

Userlevel 7
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@jhsu64 bi-directional sync for Shopify is in development and should be available in the next 2022r2 release.


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