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Can you sync cancelled Sales Order from Acumatica to update status of BigCommerce order

  • June 22, 2022
  • 4 replies
  • 89 views
S
Freshman I

Our shipments in Acumatica are updating our BigCommerce sales order to a status of shipped.  If we cancel the order in Acumatica can the sales order sync the BigCommerce sales order to cancelled?

 

Best answer by smarenich

@suzanne49 do you have Bi-Directional sync for the sales orders? I think if you enable it, the cancelled order in Acumatica will sync it’s status back to bigCommerce.

    4 replies

    smarenich
    Acumatica Moderator
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    • smarenich
    • Acumatica Commerce Edition Team Lead
    • Answer
    • June 23, 2022

    @suzanne49 do you have Bi-Directional sync for the sales orders? I think if you enable it, the cancelled order in Acumatica will sync it’s status back to bigCommerce.

    S
    dougmcbride79
    Chris Hackett
    S
    Freshman I
    • suzanne49
    • Author
    • Freshman I
    • June 23, 2022

    Thank you!  That was an easy fix.  

    Chris Hackett
    jhsu64
    Freshman II
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    • jhsu64
    • Freshman II
    • July 15, 2022

    @smarenich bi-directional sync for sales orders exists only for BigCommerce?

    smarenich
    Acumatica Moderator
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    • smarenich
    • Acumatica Commerce Edition Team Lead
    • July 16, 2022

    @jhsu64 bi-directional sync for Shopify is in development and should be available in the next 2022r2 release.

    jhsu64
    Chris Hackett
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