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Can you sync cancelled Sales Order from Acumatica to update status of BigCommerce order


Our shipments in Acumatica are updating our BigCommerce sales order to a status of shipped.  If we cancel the order in Acumatica can the sales order sync the BigCommerce sales order to cancelled?

 

Best answer by smarenich

@suzanne49 do you have Bi-Directional sync for the sales orders? I think if you enable it, the cancelled order in Acumatica will sync it’s status back to bigCommerce.

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4 replies

smarenich
Acumatica Moderator
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  • Acumatica Commerce Edition Team Lead
  • 227 replies
  • Answer
  • June 23, 2022

@suzanne49 do you have Bi-Directional sync for the sales orders? I think if you enable it, the cancelled order in Acumatica will sync it’s status back to bigCommerce.


  • Author
  • Freshman I
  • 1 reply
  • June 23, 2022

Thank you!  That was an easy fix.  


jhsu64
Freshman II
  • Freshman II
  • 11 replies
  • July 15, 2022

@smarenich bi-directional sync for sales orders exists only for BigCommerce?


smarenich
Acumatica Moderator
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  • Acumatica Commerce Edition Team Lead
  • 227 replies
  • July 16, 2022

@jhsu64 bi-directional sync for Shopify is in development and should be available in the next 2022r2 release.


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