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Financials

General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Assets, Deferred Revenue, Taxes, Currency Management

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helpdesk37Freshman I

asked in Financials

Automation Schedule

HiAm trying to configure automation schedule to prepare and email statements to my client, the statement cycle set up for all the customers in the client system is end of financial period but he wants the system to prepare and email statements by end of month(EOM), is it possible configure the same as per his demands? Regards

1 year ago

enriqueyFreshman I

asked in Financials

An unhandled exception has occurred in the function 'MoveNext'. Please see the trace log for more details.

I’m trying to delete a void payment that is in a balanced status but I receive the below error.An unhandled exception has occurred in the function 'MoveNext'. Please see the trace log for more details. How can I delete the voided payment?

1 year ago

enriqueyFreshman I

asked in Financials

Deleted Void payment in Balanced Status

Hi,I’m trying to delete a voided payment in the receivables function that is in a Balanced Status but I receive the below error. Thank you.

1 year ago

sheilao08Jr Varsity II

asked in Financials

2022 R2 build Multiple Generic Inquiries Error: incorrect syntax n ear '1000'. Incorrect syntax near ')'.

I installed the 2022 R2 build on my local Demo install and we also have it in an upgrade sandbox we are testing. I have several Generic Inquiries that came with Acumatica that all have similar errors.Error: incorrect syntax n ear '1000'. Incorrect syntax near ')'.Reclassifications by Period Unprocessed GL Transactions with High Scores Open Anomalies by ConfidenceWhat needs to be done to get these errors to go away? Is something not enabled that should be with this new release?

1 year ago

lori00Freshman I

asked in Financials

Closed financial periods still aloowing posting

My customer recently upgraded to v2022 R2. They are attempting to close financial periods but have noticed that even though the financial period is closed they are still able to post transactions to the closed period. This was not an issue prior to their upgrade. Is this a known issue?

1 year ago

NovstatVarsity I

asked in Financials

Purchase Order Document Summary Total Bug?

Good day. I would like to inquire if this happened to others and what are the causes and solutions for this. We encountered in one of our purchase orders that the totals on the document summary still have values even if there are no values on the details tab. This also happened on some of our purchase requisitions. Is this a bug or something? Thanks in advance. Note: 2021 R2 Build 21.215.0016

1 year ago

manuelschulzeFreshman II

asked in Financials

Shipping order to a company, but Invoice to the company-owned leasing company

Hi everybody,our customer rents out heavy machinery and it regularly happens that he receives a sales order from a daughter company of a big client. Our client then creates the shipping order and ships out the item to the daughter company.At the end of the billing period, our client has to create the invoice NOT for the daughter company, but to a specified leasing/financial company (also owned by the big client).One way would be to just change the billing address, but that is not what our client wants (for various reasons).Is there any possibility to do that in Acumatica without a customization?Thank you for your help!

1 year ago

fdomingo

asked in Financials

anyone who knows how I can add approval roles thank you

can you teach me how to add someone in approval roles thank you

1 year ago

mschumacher51Freshman I

posted in Financials

My Cash Account doesn't balance to my GL financial period

I have experienced 2 situations recently where the cash account balance might not match the GL at a given date. Here is how I reconciled them. Not all GL transactions are in the cash account:This can happen if the cash account was opened after transactions have been posted to a given GL bank account. Unlike other re-balance account screens, the Banking » Processes » Recalculate Account Balance will actually add missing GL transactions to Cash Account that are in the GL but not the cash account. This is not very well explained in Acumatica Open University but I discovered on a recent ticket to Acumatica. To take advantage of this solution, rebalance the cash account as of the oldest financial period available.Transaction dates don’t match Financial period.Acumatica let’s you override the financial period after entering a transaction date. Bank reconciliation runs on transactional date but the GL runs on Financial Period. I had a client post many (read millions of dollars) to the cu

1 year ago

SclintonFreshman I

asked in Financials

AR Statements

😊In AR reports, What is the best way to find what has been billed and what the owner has paid/owes?

1 year ago

bclarkJr Varsity II

asked in Financials

Trouble with Expense Receipt - AP Subaccount Cannot Be Empty

Hello, We are experiencing an issue when attempting to release an expense claim in the system. Everything to me appears to be filled out correctly, but we get the following error when trying to release the claim. Here is a screenshot of the Trace Log that basically just shows the same thing. From the first screenshot, it looks like the Expense account and subaccount are filled in correctly. And I’ve compared this claim to others that have been able to release. Any ideas why this one won’t go through?

1 year ago

VBrundageFreshman II

asked in Financials

Stop previous day changes

I am looking for suggestions on how to prevent previous day postings. I do daily reconciliations of sales and COGS accounts. Everyday I am having to go back and do each day because there are changes and my numbers are no longer balanced. This has become very cumbersome to manage. Is there a setup that we are missing to stop the constant changes?

1 year ago

yashodhalakshini85Freshman I

asked in Financials

Over Payment Recording

Hi Team, I would like to know how to record the over payments for utility bills ?For an example suppose my electricity payable account’s balance is $100. But the payment has done $110. How can we record this transaction ? Thanks & Regards,Yashodha

1 year ago

skorosy54Freshman I

asked in Financials

Z Fold Checks for Acumatica Check Printing

Has anyone encountered this before and if so what was the solution?

1 year ago

yashodhalakshini85Freshman I

asked in Financials

Staff Loans & Advances in Acumatica

Hi Team, I would like to know how to record staff loans & advances in Acumatica if the payroll module is not available. Can anyone suggest a workaround for this? Thanks & RegardsYashodha

1 year ago

SclintonFreshman I

asked in Financials

Syncing Jobs from Procore to Acumatica

HIII!! :) What is the best way to sync your jobs/projects from Procore to Acumatica?

1 year ago

SclintonFreshman I

asked in Financials

Customizing Billing process

Does anyone have a good video/link they can share for customing workflows in acumatica? I am trying to customize our billing process so everything is laid our in easy steps!

1 year ago

nicolestantonJr Varsity I

asked in Financials

Toggle between ACH & CC by Customer or Invoice - help!

Hi! We are in the process of setting up our Acumatica account and are stumped with payment processing.We have some customers on 30-60 day terms, and our preference is that they pay at that time with ACH. Avoiding cc fees after floating the money for their company for a few months is ideal for our small biz. In QuickBooks, we can toggle payment preference of ACH or CC at either the customer OR the invoice level.We talked to one provider today and they basically told us that we can’t separate payment preferences by Customer Class (we have one for day-to-day customers and another for those in terms). Is anyone aware of an Acumatica-friendly payment processing service that will allow us this kind of flexibility?

1 year ago

Hasith

asked in Financials

Reversing a Bill with Reclassification postings

Detailed description: Take the scenario where a user creates a Bill and then reclassify the expense to a different expense account later. At this point if that user creates a debit adjustment to this bill and apply the debit adjustment to the bill(which has a batch with reclassification entries), I have noted system is not reversing the entries within the reclassification batch.This reclassification batch is no longer valid since the original document(bill) alone with it’s batch connected is reversed now.Do we need to perform the reversal of reclassification entry for the above scenario manually by navigating to Journal transactions or is there a alternative better way for this?

1 year ago

jwarrenVarsity II

asked in Financials

Changed Valuation Method from Average to Standard

We recently migrated all our SKUs from average to standard costing due to average costs getting all mixed up. We did this by issuing out all of the inventory, updating costing to standard and entering a receipt back in. I am running the inventory valuation report but continuing to see the inventory valued at average cost rather than the new standard cost of the SKU for many items. One example is the following SKU:L175:Standard Cost - $42QTY on Hand - 425Expected Cost - $17,850 Cost per Valuation ReportAverage Cost - $235QTY on Hand - 425Cost on Inventory Valuation Report - $99,875 This appears to be an issue for all SKUs with an INCost ValMethod of “A”.Any reason why this INCost ValMethod would remain as average despite the SKU having been changed to Standard Cost?

1 year ago

reyortdorFreshman II

asked in Financials

Bank Deposit Error - $3767 payment shows $0 Deposit Amount

See the attached screenshots. As you can see, the undeposited funds report shows Prepayment 009665 Ck#1389 with the amount of $3767, but when I add this payment to a deposit, it shows the deposit amount as $0.00. The reason I have a voided payment on there as well is that we tried just voiding this and reentering the payment to resolve. Unfortunately, the voided payment shows up as ($3767.00) causing my correction deposit to be negative. I have been using Acumatica for almost a year and have not seen this error before. Can someone tell me why this happened and how to resolve it?

1 year ago

hayleehicksVarsity I

asked in Financials

How to handle process requirement of capturing credit card prior to email and release of invoice

Hello! A client just upgraded to 21 R1 from 20 R1, and it seems there is a slight process change that I’m looking for insight on how best to handle in the new version.Previously the client would Prepare Invoice and then on the Process Invoices and Memos screen, they would click Create and Capture, then Email Invoice, then Release. In this new version, the invoice does not show on the create and capture process list because it’s pending email first and not in balanced status. They like to create and capture prior to emailing because their form marks the invoice as paid. Also, they do not want to release prior to emailing the invoice and have the setting specified to not allow release until email.So, they are now stuck with how best to work through the steps in this new version. Anyone have any thoughts on how to handle?

1 year ago

enriqueyFreshman I

asked in Financials

Bank Reconciliation - Adjustment

I’m trying to make an adjustment so my bank reconciliation ties. The Entry Type on “Create Adjustment” is blank. I have a deposit and disbursements entries on “Entry Type”. Please let me know.

1 year ago

Fie

asked in Financials

Unable to Create New User

Hi Acumatica Support,Seeking your assistance to view or assess this kind of error.The issue occurs when the new user is created. Upon checking on the databae, there is no duplicate user.Thank you!

1 year ago

cervantes09Freshman I

asked in Financials

Credit card transaction items Goods Receipt- how to post goods receipt already paid for 0 value?

Good afternoon, My team is new to Acumatica and my question here being is, for credit card purchase transactions already pre paid for. How would I post goods receipts without accounting for the cost(s) already paid for. would this be posted at cost or zero cost - i’m curious if received in any manner how would it effect it and what is the correct way to complete this action.

1 year ago

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