When we apply invoices to Prepayments, we expect that the cash account would be debited, and our suspense account would be credited. We are new to Acumatica and all of our knowledge on what should happen is based on the system we are moving from soon. Any feedback would be greatly appreciated.
Best answer by Yasas Withanage
Hello
When we create an AR prepayment system will debit the cash account (cash inflow) and credit the customer advance account (liability part).
When we apply the prepayment to the invoice, the system will debit the customer advance account and credit to the account receivable account (settlement)
Prepayment
Application
+5Hello
When we create an AR prepayment system will debit the cash account (cash inflow) and credit the customer advance account (liability part).
When we apply the prepayment to the invoice, the system will debit the customer advance account and credit to the account receivable account (settlement)
Prepayment
Application
The system does not appear to work to apply the PP though if the PP is on the SO and then you created an invoice from the invoices form and attach the SO lines - it doesn’t transfer the PP.
The system does not appear to work to apply the PP though if the PP is on the SO and then you created an invoice from the invoices form and attach the SO lines - it doesn’t transfer the PP.
The difference is it appears if it is an auto generated shipment the system doesn’t work as intended.
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