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Just a quick question asking about the best way to process a failed vendor payment from the bank when matching payments.

We have voided the failed payments as we were shown but need to know do we still remove that payment from the payment batch so it can be reconciled?  And, then what do we do with the new receipt from the bank that is the return of the failed payment?  Do we just create a transaction in the matching payments screen and then journal that back to the bank when done to make sure the balances match?

Hello,

Your Void Payment will match to the receipt from the bank (return of the failed payment), and your original payment will match to the outgoing payment at the bank.

If timing prohibits matching both in the same month (such  as, the original payment has cleared the bank today, but the voided payment won’t be in the cleared bank transaction for another week or two), then leave the original transaction un-cleared.  When a transaction is in Acumatica but hasn’t yet cleared the bank, we can leave the transaction unmatched, “open”, unreconciled on the current bank rec. The Reconciliation Statement can still be completed for this month, and the remaining transactions can be matched/voided next month.

Laura

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