Distribution

Hello  One of the shipments has a wrong status; it is “Confirmed” even though we issued its invoice. Any idea how to fix it ? Thank you :)  

My company is newer to Acumatica (since April 2020) and our old software (Everest) used to be able to handle transactions in this way very easily, here is a hypothetical scenario:We are a car dealer and a customer is making a purchase of a new vehicle. The vehicle is in my inventory as a whole unit. The customer wants to upgrade the wheels on the vehicle, so we need to swap them out. We take 4 wheels out of our stock and install them on the vehicle then restock into inventory the 4 wheels that originally came on the vehicle. Then we sell the car. We can later sell the 4 original wheels to another customer.In Everest you can simply use a negative quantity (-4 wheels) on the sales order which in this case would bring 4 of the original wheels back into our inventory stock. Then put positive 4 of the new style wheels on the same sales order, effectively "swapping out" or "trading back" the wheels.This type of transaction happens ALL THE TIME, multiple times daily here at my company and I h

 Hello, we are using 2020R2, Build 20.203.0028. Our operation stuff report an issue, that 1 shipment is still confirmed status while the invoice and IN issue doc already been generated and released.  I don’t know the user’s steps and he could not remember. And this issue happens to only 1 shipment not all. And previously in 2020r1, we didn’t encounter this kind of issue. So my large guess it is causing by our recent upgrading from 2020r1 to 2020r2. see below:  Since this issue happened only once, the root cause might not be easily found.Can anyone firstly give me some directions to quickly fix it, I mean, might correct the shipment status to right.If I simply update it in DB to status completed? Is it a good way to go?And if the root cause could be guessed out, it would be very helpful for us to prevent this same kind of issue in the future.Thank you.

Hi,On this marketplace page for EasyPost: https://www.acumatica.com/acumatica-marketplace/easypost-shipping-integration/There is an image with the PX.EasyPostCarrier.EasyPost Plug-In. I was wondering if this is available somewhere. I did reach out to EasyPost support and the support person was not familiar with integration. https://cdn.acumatica.com/content/plugins/ac-marketplace/uploads/EASYPOST/ISV-Solutions-796-1Manage-ISV-Solutions-for-ISV727-1ScreenShot1.PNGIs that available for testing in 2020 R1?Thank you

We have a client that would like the ability to have file attachments (PDFs) automatically attached to customer opportunity files in Acumatica.  We were thinking this might be triggered by a string in the subject line of the email that identifies the opportunity or customer.Has anyone done this, or is it doable? Thanks,Scott

Hello,       In our business, 1 Sales order would have more than 20 SO lines. In some cases, the salesman would put duplicated “inventory ID” in different solines by mistaken.      I know, sorting by inventoryID and human check would be a good practice for them to detect the duplicated lines.      However, as an IT staff, can I add more logics to remind them there are duplicated inventory id lines?      Yes, using customization code would definitely achieve this need, however, I am poor of coding. So if you suggest coding, can you apply some code examples.     I also prefer some without coding tricks, can business event or pop up note or something else achieve it? Note: it might not need to be real time reminder, which is reminding right after the line inputting, It can be accepted by overall checking, such as check only when saving the whole document.   Thanks in advance.

Inside the shipment screen SO.30.20.00 → Shipping Settings → Shop For Rates → Carrier Rates. Inside the carrier rates the amount column should be defaulted to be descending in price by default.  Not sure why Acumatica hasn’t built this into the product or how I could accomplish this?  

Looking for any documentation / help available for how to configure and use the “Use External Shipping Application” functionality on the Ship via Codes with Advanced Fulfillment. What is the workflow and expected behavior of Acumatica and the FedEx Ship Manager and/or UPS WorldShip?

When creating any kind of discount code we need option to determine if it should be pre tax or post tax Every discount now is calculated before tax. This exists in every other product we compete against.

I think it’s best if on the printout of Sales Order, we indicate which user printed it and when it was printed. Other option is to indicate this action on the Audit History of the form. I think this will be helpful if ever there’s any discrepancy that may appear on the printout, we can easily track who printed it.

Hello everyone I am struggling with my  export scenario that I created to export shipment records (detailed records) since I want the PO numbre , product code and shipped qty.  However, after preparing the export, I have the same product codes (same lines) of the first shipment on all of the shipement records. (same 3 products are repeated everywhere)   There is something wrong with my scenario but I  can’t find it. Please HELP  

Just updated to 2020 R1 from 2018 R1. There used to be a amount total displayed in the Purchase receipts form, Screen ID: PO3020PL. Seems to be missing. Anyway to get this back? I checked in Preferences and didn't see anything pertaining to it.Would this be easy through a screen customization?I did see this idea but no other Community topics on it.https://community.acumatica.com/ideas/purchase-receipt-shall-display-total-amount-on-2019r1-2401

Hello ,       I am using 2020 R1. Correct me if I am wrong, it seems to me the “Invoice cancellation ” function is duplicated with “Invoice correction” function. Or even worse, it is not very straight forward or some how confusing.     According to the help doc, the credit memo only off set the Invoice total, it did not return/add inventory back. And it makes the shipment back to “confirmed” status.   however, User can NOT correct this shipment or delete this shipment.Yes， It might be the IN issue is released. But in most cases, it is released at that time.So in this case, what can I do with this “confirmed” shipment.It seems to me I can only proceed it to another invoice, then what is the difference with “correct invoice” function?    Moreover, if User looking for a “”REAL” cancellation, which offset the AR and put all inventory back, what is the quickest way for user to do?      Please Advise. Thank you.

Currently in the standard reports available in the Inventory Module, all inventory items are available and included regardless of their status.We also checked the Additional Sort and Filters tab, but couldn't find a condition for an inventory status field.Maybe we should design the Inventory Reports that the user may have the option to not include the Inactive or Marked for Deletion Items because some customers may possibly don’t want to include those items when they generate reports.

Hi all,I am in the middle of documenting and building out our Opportunity Pipeline Management. My reason for putting this post together is to share what steps I am taking and to better understand what others have done to manage opportunities. Hopefully many can benefit from this conversation…My goal is to have multiple “layers” of Opportunities that when looked at holistically can be used to create a quarterly sales forecast. Since we provide custom and standard products, we will be tracking these through Opportunity Classes per below:New Business: This class is for new business from both new and existing clients Estimating Date: The date the order will be invoiced. We chose invoiced date (as opposed to booking date) so the timing is in alignment with our financial budgeting process Amount: The amount of the first order Attribute fields will be created to track market, industry, product category, Year 1, 2, & 3 projected revenues (this will help forecasting repeat business) etc. 

Is there a way to submit a shipment method request to Fedex for Saturday delivery?  I do not see a shipment method in our instance of Acuamtica that has that service listed as an option.  I contacted a Fedex technical employee and he provided the following information, but I don’t know if this is something I can add in, if it needs to be a product enhancement, or if it’s already in there somewhere. Web services handles Saturday Delivery for Express shipments under the special services section.  Please keep in mind you also have to select the appropriate shipment date and service to go with Saturday delivery. (Ex.  FedEx 2 day will ship on a Thursday and be able to have Saturday Special service.  If you select Standard Overnight on a Monday with a special service of Saturday it will fail because Standard overnight sent on a Monday would be delivered on a Tuesday.)  Here is the transaction section for the special service.  The first and last lines is not needed for the special service bu

When I add a Barcode or Global record to the CROSS-REFERENCE tab on the Stock Items (IN202500) screen like this: I can then enter an entire Barcode or Global value in the Inventory ID field on the Purchase Receipts (PO302000) screen. When tabbing out of the Inventory ID field, Acumatica correctly finds the Item and converts the value to the Inventory ID value in Acumatica. However, when entering an entire Barcode or Global value in the Inventory ID field on the Issues (IN302000) screen, Acumatica is not as “smart” in that it doesn’t find the Item. It would be really nice to have this working on the Issues (IN302000) screen so it can be used for issuing materials to Projects.Are there any plans to get this working on the Issues (IN302000) screen?

Hello Everyone, I have 10 or so warehouses, 3 of them have multiple warehouse locations but the other 7 do not.Would it be possible to have the location table (on the warehouses form) ONLY appear on those warehouses that actually have multiple locations?  Thank you

Hi thereCan someone please assist me...I would like to change the contact person on the below notification template to the Shipper’s Contact under Vendor Purchase Settings. This was set up by a previous colleague and I am new to Acumatica. Thanks so much. Tania   

Hello,      Correct me if I am wrong. Currently, if user would like to enter expiration date, the lot tracking must be set.         Is there a way that allow user can only input the expiration date without enforcing the lot tracking?

Hello,     Take invoice screen in automation steps for exampleIf I want to add a new report button, I can use fill with values, and set the value to whatever screenID as I wish. However, when I come to purchase receipt screen. I can NOT add a new report as I wish.      Why is not? How can I solve it?  How can I add a new report print functions on purchase receipt screen. Thank you in advance.        

When I create a Purchase Order, I use inventory Items to fill out basic information, like account and sub account. However, I’ve notice that while the Account does match the Inventory Item. The system pulls the Sub Account from the Vendor’s profile.  This creates a problem because while the Vendor’s sub account is the most likely to be used, it doesn’t mean that it always be the same. My Inventory Item has the correct sub account.Posting class is set to pull the information from the Inventory Item ( II-III-I ) Is there a way to fix this? 

Our customer has started to use discounts extensively and originally we setup 6 decimal Price / Cost because it allowed us to match to the current price structure which is specific for almost each customer. We have learned that this causes rounding issues when unit of measure conversions are introduced.  We have an opportunity when publishing the new price sheet to clean up some of this rounding by changing to a 2 decimal Price / Cost setting in Company miscellaneous settings.  In our testing this appears to correct many rounding issues.  Has anyone seen negative impacts in the transactions by reducing the number of decimals?  All input is appreaciated.  

I am looking for a good solution to verify special order items are correct.  We do a lot of special orders where we buy items only after a customer places an order.  After receiving the PO, we put them into a single Special Order bin.  We can link the PO to the sales order so it automatically allocates.  The problem is when the shipment is created, the quantities are automatically allocated and therefore don’t require scanning.  Many of our items look similar so it is easy for someone to grab the wrong item.  Anyone have a good solution?