Discussion Forums

Am I just too old fashioned, or does anyone else lock down the ability for end users to create Shared filters on GIs (and elsewhere in the system)?  It seems like every time I have a consultant working directly with an end user the question always comes back “Why can’t this person check the “Shared” checkbox?”  I have over 200 users on the system; if everyone had the ability to share their filters the list of filter tabs on most GIs would scroll off the side of the screen.We lock it down, so when we do have a user with a good filter to share, we (IT) wind up recreating it.  It’s not a horrible task, but now we’re starting to do more pivots and recreating those is painful.  

Hello, group,Long time listener, first time caller… We’re just getting started using the Rough Cut Planning and Production Schedule Board Modules and we’re wondering if there is a way to easily export the Production Schedule Boards. It’s old-school, but while we’re learning the tool, I would like each plant to print the Production Schedule Boards out for their Production Teams to review until we are fully comfortable with the tool and can display on a large monitor. We’re on release 2025 R1.  Thanks...

We would like to sync PDF files into Shopify and display them on the storefront. The files have been successfully synced, but the issue is that we cannot open the files in Shopify. Could you assist us in resolving this?Or any alternatives on how we can flow this into Shopify? 

Hi,I have a requirement to build a Generic Inquiry (GI) that compares Purchase Order values against budgeted amounts for each GL account.I attempted to use the tables below, but I’m not able to retrieve the correct figures or reconcile the data as expected.  

When Acumatica released changes in builds only, we would always get the release notes for each build. Is there somewhere I can look to see the release notes for the patches? We are on 25R2.

Checking feasible to print Appointment information from the Invoice screen when an invoice is printed or emailed. Is it possible to print or email appointment information invoice screen?

When I create an invoice from multiple departments in the Receivables Module.  I want (“Prefer”) that the GL Codes assigned to my Non-Stock Inventory item to take precedents and to populate the line item detail.  Instead it takes the Customer default setting instead.    Currently I only have one customer that will recognize the GL Codes from the Inventory Line.  I have already set AR Preferences to “IIIIIIII” to update the “masking rule”.  But most of my customers accounts do not recognize this.  Is there some hidden masking rule in the Customer Profile that refuses to recognize the GL Code for the billing item?   What am I missing here? 

Is there a way to change an item from stock to non stock?Thanks!

Hello, I created a custom label where an employee can put in the production ticket number and print a label. Upon testing, I realized that the information will not populate unless the WO is in a “Completed” status. I would like for this to populate in the “Released” status as well. Does anyone know how to achieve this? Released Status: Completed Status:  

Hello all,I have a scenario, where I would like to manufacture my FG either from Site A or Site B. So based on my Machine availability and MRP planning, I would like to have the option/suggestion from Acumatica as to from where shall I move to Produce my FG, whether it is from Site A or Site B.Is this possible in Acumatica? If so, how? Would be grateful for your guidances and inputs.

I would like to gather suggestions on how we cam handle intercompany transaction under a single Job in Acumatica? Also, looking to restrict the visibility of for instance, Company A data to not be visible under Company B and Vice Versa.What could be best practice?

Hi everyone,I'm currently working on an SPS Commerce integration project with Acumatica and was wondering if there is any public documentation that explains the overall integration process and setup.If anyone has implementation guides, knowledge base articles, training materials, or can point me to the appropriate documentation, I would greatly appreciate it.

If a Modern Customer Portal user (a contact of a company) is granted access to the portal, with the Customer Portal Contact Manager and Customer Portal Company Manager roles, within the portal they can view Company Profile and click Add New Contact, but after doing this, the new contact appears in the Contacts tab of the customer account in the main ERP instance, but within the portal, the user is unable to see any records listed in the Contacts section of the Company Profile:We would like to use this role to allow a nominated company contact to manage the portal users within their company, with the ability to add new contacts, revoke access to contacts who have left their organisation, change passwords etc.  The Customer Portal Contact Manager role looks like it could do this but doesn’t seem to work properly. Could this be an issue with the default access rights for the Portal Contact Manager role? 

Hi everyone,I am currently analyzing the database schema for the Manufacturing Edition, specifically looking at the Cost Roll process (AM508000).I noticed that the core table used during this process, AMBomCost, includes a UserID field as part of its structure.Could someone please clarify the exact architectural purpose of this field? Is it used strictly for session-based data isolation to prevent conflicts during concurrent cost rolls by multiple users, or does it serve another specific tracking/auditing purpose within the Manufacturing module?Any insights into how Acumatica handles data inside AMBomCost during the processing lifecycle would be greatly appreciated.

Every month our company sends out Customer Statements to show Invoice and Payment history for that month. We email some and print and mail some. We have been live with Acumatica for a year and every single month there is an issue with these statements. Whether it’s calculations are off, form not printing correctly, missing data, etc. we have shelled out considerable amounts of money to our partner to fix these issues just to fix a new issue the next month. Can anyone recommend either an expert Acumatica report designer or some solution that easily integrates with Acumatica that is more user friendly than report designer and we can create the forms ourselves? Anyone know anything about GoFormz? We have Velixo, can I use that? Any help suggestions are welcome!

Hi Team,I’m having a hard time with a refund to a customer.Back on Dec 29, 2025, a payment from customer XXXXX was deposited into our bank account (they’re on PAP)Payment XXX for $1594.05Part of the payment was for an item that was not yet in stock, and part was for an order that was invoiced and sent.The $1554.07 that was intended for an item that had not yet been invoiced was left as an open payment on their account.The customer later cancelled that order, and I refunded them.The initial payment (XXXX) and the refund (YYYY) both show as open in Acumatica. How do I connect these dots and close off the payment and the refund? The refund is appearing twice in the Payment Transaction section of the application history, and it is also reflected in the Refund Transaction section.Please advise connect these dots and close off the payment and the refund

Hi Team,  Bright Side's orders aren't automatically invoicing like they should. When I go to manually invoice them I get an error related to Pacejet. Can you help look into what is going on? Below are the two shipments currently needing to be invoiced.I tried to correct the shipment to see if I could send it back through but since it has been too long since confirmation it wouldn't let me. The problem is, even though it wouldn't pull it back from Pacejet into Acumatica, it still deleted the shipment from the Pacejet side. So now its busted even more.

Has anyone built out a dashboard or report view for a traditional bid board for an estimating/sales team managing multiple bids with various sub-contractors successfully? 

Hello, Has anyone ever added a Vendor Ref # to the ACH export file? I do see this AddendaInfo.APInvoice_InvoiceNbr field but when I add this field value the export always returns a formula error (even if no formula present, tried removing formula all together).  Thanks, Eric 

We just recently updated to version 2024R2 and since then have found our MRP generation is not consuming the forecasted demand.  For instance our forecast for January 2025 has already been consumed by SO that exceed our forecast.  However, MRP is planning to the original forecasted demand.

We upgraded our client to Prime from Advanced.Shortly after, we upgraded from 2024.1 to 2025.1We are experiencing extreme speed issues ever since.We have a case logged since 10.28.2025 but no resolution yet.Is anyone else experiencing slow down since upgrading either their license or version?I’d be interested to hear.Thank you.

I have been using the Incoming Documents feature to bring in my invoices into Acumatica with the GL, however the subaccounts never populate even though I have it set up on the non-stock sku.

When I try to release an issue (IN302000), I get PXLockViolationException error:Question: does the tstamp in each ARTran row in the database need to match the PXCache somehow?  Which object in the cache do I need to look for?

Hi! Is there a way to do dropshipments for service orders? We’re looking for functionality similar to sales orders where a line can be marked for PO and dropshipped.

Question for those of you in Distribution who have a custom website integrated with REPAY (or another payment provider).Our current process is that the customer enters their credit card information in the secure REPAY window on our website. The website then sends the sales order together with the payment token to Acumatica through the integration. We don't pre-authorize the card on the website. Instead, we pre-authorize it later in Acumatica as part of a scheduled process.The challenge is that if the authorization fails, the customer doesn't find out until later, which delays order processing and creates extra work for our Customer Support team.I'm curious how others handle this. Do you pre-authorize the card as soon as the customer enters it on your website, or do you wait until the order reaches Acumatica? If you do pre-authorize it right away, what amount do you use? Is there a common best practice for this?We're looking at moving the authorization earlier in the process so customer