Discussion Forums

It's great that we have such a vibrant Acumatica community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every member’s question so that no one goes away "empty handed".Connect, Learn, Share Arpine Arzumanyan - Acumatica Community Featured Member for July 2026Meet Arpine Arzumanyan our Acumatica Community Featured Member for July 2026. It’s great to have you as part of the Acumatica Community ​@arpine08! Introducing Beacon: Your New Knowledge DestinationOne place for everything, Personalized for you, AI-powered, More personalization comingVisit Beacon today: https://beacon.acumatica.com Acumatica User GroupsNew! Special Interest Groups:  Food Distribution Customer User Group, Nonprofit Customer User Group, Industry Groups: Construction Customer User Group, Distribution Customer User Group Request to join today!All Acumatica User Groups How to Answer Questio

Does anybody know how I can have Acumatica prevent one from Posting an AP Bill against a Purchase Order if the Amount of the AP Bill is greater than the Unbilled Amount of the PO? There is a setting in the Purchase Order Preferences screen where you can choose between No Validation or Validate with Warning but the Validate with Warning still allows you to do it. Our client wants this to be prohibited. I thought of using an Approval Flow to require approval if the AP Bill Total Amount is greater than the PO's Unbilled Amount, but I don't see how to do that. Is there another way?

We have a client that does a lot of custom one off work, and they often reuse the same inventory ID, so they do not have to create 100000 inventory id that they will never use. They are using estimates, so everything gets built out to meet the needs of their customer, but when they go to add it in to the project, it will not allow for duplicates on the project task. They don’t really want to create multiple project tasks, as it duplicates a lot of their work flows. Ideally we would be able to utilize configurations, but configurations and estimates don’t play nicely, especially since there are a lot of outside processes and unknown charges that they need to then flow down.The workaround that they have come up with is to have duplicate inventory ID (remove and replace1, remove and replace 2, etc) so that they can add everything to the project task and group everything together.Not ideal, but better than creating a bazillion part numbers. 

Hello,Does anyone able to manage sales categories in Acumatica and sync it to Shopify as product Collection?Thank you

I am stuck. I setup a Sales Order Invoice approval map so that Certain People can do the approval, but they cannot do their own. When I test myself it works and catches on the NOT Norman with a reject. When I test it with Lana, it catches on NOT Lana, BUT IT APPROVES! but NOT Lana is setup the exact same as mine.I am at a loss

We are trying to find a solution to alert users that we have shelf-life inventory that is nearing expiration date. Is anyone using the MAX SHELF LIFE field on the Stock Item under the Inventory Planning tab? If so, how does it work? If there are other processes that people are using, I’d love to hear them. We want to be more proactive with identifying product nearing it life span.  Thanks! 

Hello!We want to default the branch location when creating the service order, otherwise we have to fill the branch location every time. We have only 1 branch and 2 branch locations and one branch location is mostly used other one is rare case. Hence we want to make that mostly used branch location to be defaulted, and there is no dependency. Please let me know if you know how to do this. Thanks Amanda 

Does anyone know why as an Admin I cannot see al the user activates within the company? I am trying to then assign workgroups for department leads to review team activity but step1 - I cannot see them myself. Thanks   

Client has different companies in their tenant.  They would like when downloading the financial reports (balance sheet, Income Statement, etc.)  it exports the file name as Balance Sheet - <Company ID> - 01.31.2026.pdf (the financial period pulled through on the selection page.  Right now it downloads as Balance Sheet (2026-03-19).pdf which is the day the report was ran even though they only pulled as of January 31, 2026.Is there a way to change this?  I know we can change via Report Designer for non ARM reports. 

Hi everyone,I’m working on integrating Outlook emails into Acumatica and want to send emails into a custom screen.I see a few possible approaches and would like advice on best practice:Use Acumatica Outlook Add-in — can it be extended with custom logic, or is it closed? Build a custom Outlook Add-in and send emails to Acumatica via REST API Pull emails from Acumatica using Microsoft Graph API (scheduled process)What is the recommended approach for this kind of integration?Is extending the existing Acumatica Outlook integration possible?Or are there any built-in Acumatica features that could help with this use case?

I prepared statements for the date of 10/31/2025 and successfully sent those statements, however Acumatica is still showing the “Last Statement Date” of 4/30/2025. Why is this date not showing as 10/31/2025 since that was in fact the most recent date statements were generated?

Our CFO wanted to test out some AI Capabilities and started with a question.“Can we use AI and Acumatica to establish patterns and predict when payments for invoices will be made?”I fired up codex and threw in a prompt for Plan Mode. Codex asked me 9 questionsIn total, it took roughly 10-15 minutes for the plan to generate. After user approval to implement the plan, success was almost won! (1 hour and 22 minutes) After having Codex publish and test as a user, it noticed that it forgot to add the site map and enable permissions. Once it cleaned all that up, it alerted me that it was ready for human review.There’s also a tab for each individual invoice, the justification of data, who won’t be paying inside their payment terms, and a few other bonus tabs. Values omitted. Back to the question, can it? It would appear so.

Does anyone else run into the issue of not being able to use non-stock kits because any component that has user-enterable lots cannot be added to a Non-stock Kit specification?If so, what was your solution? This has been a huge pain point for us.

Has anyone configured the BigCommerce connector to work with an existing BigCommerce store? Our client has a well established store and wants to connect to their new Acumatica install. We started testing the syncs in a sandbox to see how it would work and have run into errors. With the stock item sync, we can only export from Acumatica to BC, but the items already exist in BC. When we try to sync anyways, the error says the item already exists. Is there a way to somehow map the two together to resolve the sync issue? Any other gotchas we need to look for in configuring the connector for an existing store? Thanks for your help!

My customization file looks like this (the relevant part, I think):<template> <field remove="#fsColumnA-Order field[name='CustomerRefNbr']"></field> <field name="CurrentDocument.ShipVia" after="#fsColumnA-Order field[name='CustomerOrderNbr']"></field> <field modify="#fsColumnB-Order field[name='OrderDesc']" after="#fsColumnB-Order field[name='ContactID']"></field> <field remove="#fsColumnB-Order field[name='CuryID']"></field> <field name="CurrentDocument.UsrOrderAlerts"></field> <field remove="#fsColumnB-Order field[name='DestinationSiteID']"></field> <field name="CurrentDocument.CreatedByID_description" after="#fsColumnB-Order field[name='CurrentDocument.UsrOrderAlerts']"></field>The following error appears on the screen:Error occured during HTML merge for 'SO301000', original source will be used instead. Error: Error: In HTML extension 'C:\Windows\TEMP\905219b4-17ee-4d7e-b95

I want to buy NPL lisence, but sales said size of NPL must equals Production lisence. I dont need a huge capacity for NPL lisence. it’s true i must buy equals ? 

I have setup an approval process for PPV (purchase price variance) in AP Bills.  I’m testing this and no Approval record is getting created: And the Bill is as follows: No approval has been created even though there is a 500 PPV.  Am I missing something?

I spend a bit of time on the trace screen, I’m sure I am not alone, and I got tired of clicking every “Show more” and drag-selecting stack traces that paste in notepad. So I built a small Chrome extension I now use regularly, and I figured others here might find it useful: • One click copies every exception on the page: all “Show more” links auto-expanded as numbered plain text• The copied header includes which request caused the error: screen ID, command, request type, time, duration. If the errored request isn’t the row you have selected, it selects it and copies anyway• A “Copy for AI” button prepends your own configurable prompt, so the paste is a ready-made debugging request for Claude/ChatGPT/Copilot• There’s also a “Pick element” crosshair mode to copy just one panel (Messages tab, SQL tab, a single exception) It’s free, MIT-licensed and open source, with no accounts, no analytics, and no network requests — you can verify that in the code. Chrome Web Store: https://tinyurl.com/A

I’m creating an Import Scenario for the Purchase Request screen (PO.30.20.00).I’m having difficulty adding an individual PO line (other than the first PO line) using the ADD PO LINE button (found under the DETAILS tab).  It seems like the 2nd line never gets properly selected thus, by default, the first line remains selected.How do I add a PO line other than the first one?Here is are my steps (in two screenshots):  

Hi! Has anyone implemented vendor consignment before? I’m trying to setup a vendor consignment warehouse at $0 because we don’t want there to be a financial impact until the inventory is used. I’ve looked at Doug’s article below but was wondering whether this can be done without having to setup a different branch/company. Any ideas?https://www.acumatica.com/blog/how-to-implement-consigned-inventory-part-2/

HelloMy client has 2 DH running, same server, 2 different users. Each DH connects to one URL- they have 2 nodesBoth DH connect with same user name to same Tenant.This works just fine, except that when we update printer drivers, restart server and for other unknown reasons, both DH loses the printer’s size configuration causing a major disaster in 8 locations that work 24hrs. a day.We have managed to download the printer file configuration and when this happens, we load it again, but we need to know if this is a known issue or if we can get someone from DH support to help. We are getting calls in the middle of the night because DH loses this.This is the setup we have for both DH:    This is where we have the issue-DH Printers tab:  they have 63 printers and when the Paper Size that was saved before disappears, we have to go into both DH and fix each and everyone of them.This not only causes chaos among all users in all 8 locations, while we fix this, the DH is stopped and no one can pri

When performing a mass multi‑level cost roll, Acumatica doesn't recalculate bill levels for manufactured items from other branches or update their costs in the receiving branch’s assembly. It simply uses the existing standard cost.As a workaround, the mass cost roll process must be run twice. The first run does not pull the most recent standard cost from the sending branch, resulting in an inaccurate assembly cost in the receiving branch. The second run then captures the correct sending‑branch cost and updates the assembly cost appropriately.Can the cost roll process be corrected instead of repeating the mass cost roll process?

Hello all,How can we record loan (liability) against a project in acumatica? So the project will first start with construction which will be funded from loan - as a liability and not income. Then once the project is about to be closed, it is open to be sold out - so the interested prospect pays the deposit for the project which is also a liability and when the prospect signs off the deal, he’s converted to the customer and then the invoice is generated for that project.How can we handle the same in Acumatica? Since its project with 2 accounts - Loan & customer.

Publishing works correctly on the Customization Projects List page,but an error occurs on the Customization Project Detail page. 

I’m trying to ship a sales order via the REST API.  This involves…Creating the shipment record Updating the quantities on the shipment Confirming the shipment Updating INThe actual quantity to ship comes from our internal custom WMS site, outside of and integrated with Acumatica.  Typically, the SO line item will have a linked Production Order.  When recording multiple Move transaction on the Prod order, the resulting Shipment will have multiple lines for the same item.  We rarely ever ship exact.  Depending on how production was recorded whether we had some extra pieces in stock already, the actual quantity to ship will frequently be different than the quantity ordered or allocated or produced.Admittedly, I don’t fully understand how the “allocated” calculations fit into all of this, or how they are determined based on quantity ordered and production quantities.  No matter what I try via the API, I run into the error of “quantity shipped is greater than the quantity allocated” when tr