Distribution

We recently came across an error when working in the Orders module. We have a Pop-Up note active for Customer A. When we create an SO order for Customer A, the Pop-Up note appears, passing along vital information. We also have a Pop-Up note configured for an Inventory ID - #5000.When Customer A is purchasing Inventory ID #5000, it attempts to pull up and show both Pop-Up notes simultaneously. This is giving an “error”, which keeps the user from viewing either note. Is there a way to have both notes show?The scenario more specifically this occurs with, is when you are converting a Quote to an SO using the “Copy Order” button. 

Why do Employees show as "the user is not active" but the Active check box is selected? How do I correct this?   

Hello Acumatica Community,  Hope all is well. Has anyone had any luck receiving in non-stock items that require receipt through WMS? I’m using Receive and Put Away. I get that non-stock items are not tracked in inventory and there is no inventory controls but the receiving part should still be allowed to tell the AP department to bill for the item being received in.  Thank you

On different forms related to UPS carrier integration users might see error "Access keys are no longer available. Please reconnect account number using OAuth". To resolve it follow https://help.shipengine.com/hc/en-us/articles/27535412505115-How-to-Reauthorize-Your-UPS-Account

Hey folksMy ultimate goal is to have the ability to DAISY CHAIN Automated Schedules (tasks) much like you can do via SQL (SMSS).  As far as I can tell the ability to daisy chain multiple tasks DOES NOT exist in Acumatica (within AUTOMATION SCHEDULE).  I have the need properly launch multiple schedules tasks that are dependent on each other.   I need to know start and end time of a given task in order to do this correctly since daisy chain is NOT an option.  How do I display FINISH time in either the AUTOMATION SCHEDULE STATUSES and AUTOMATION SCHEDULE HISTORY screens? The ability to daisy chain tasks would be great for Acumatica to have, I’ll create an idea assuming that the functionality doesn’t currently exist.  Anybody got any bright ideas on how to handle?

Hello,Client has shipping integration and 2 thermal printers configured via DeviceHub.  1 printer has FEDEX label stock and the other printer has UPS label stock.When I click Print Labels from the shipment screen, it downloads a ZPL file.Where specifically do I specify the printer for the labels so it doesn’t downoad the ZPL file?Can I specify which of the 2 printers to use depending on whether it is Fedex or UPS? Thanks!

When we try to scan and receive non-stock items, we are getting stuck on the step where it asks for a location of the product. These products are non-stock, thus no inventory location to receive to. Are you able to use the scan feature for non-stock items? If so, what are we to put i the location field when prompted?

How do we unlink a Sales Order from a Service Order? The Sales Order should not have been created in the first place, but it was - and 2 lines linked from the Sales Quote and the Sales Order are linked to the Service Order. Both the Service Order and Sales Order are “stuck”. We want to only bill the customer off the Service Order and cancel the Sales Order all tyogether, but Acumatica will not allow this. The Service Order is Complete but cannot be billed because of the link to the Sales Order. Suggestions? 

We have a customer that requires the use of data matrix barcodes containing multiple pieces of data (Item barcode and serial number). The Acumatica WMS will read this type of 2D barcode, but we are not able to print them in order to label items.What solutions or ISVs are available to allow us to print the product labels?

Hi All,Please note that the blanket order cannot be canceled due to the issue mentioned below.All child orders have been canceled in the system, and there are no remaining related document links.  

Hello,I’m configuring Landed Cost in Acumatica for the first time. (version 2022 R1)The process seems clear but the end result is $0 adjustment to my item.  What am I missing?My example is applying insurance costs weighted by Cost Amount across 3 items on a PO Receipt.Purchase Order (notice, 2 non-stock items on lines 1, 3 and one Stock Item is on line 2):PO Receipt: All Items Received.Landed Cost:What I expect on Valuation:  Receipt line $13.30 and Adjustment line $13.30.What I see on Valuation: Receipt line $13.30 and LC adjustment line = $0.What mistake did I make?   Thank you in advance for your help!!

Hello,We’ve recently upgraded from Acumatica 2023 R1 to 2024 R1 and are encountering an issue involving the Sales Order and Shipment modules. Specifically, we’ve noticed that the CustomerOrderNbr field, which is typically copied from a Sales Order to a Shipment during shipment creation, is not consistently transferred.This behaviour is managed by Acumatica’s core code and previously worked as expected on 2023 R1:public virtual bool SetShipmentFieldsFromOrder(SOOrder order, SOShipment shipment, int? siteID, DateTime? shipDate, string operation, SOOrderTypeOperation orderOperation, bool newlyCreated){ if (newlyCreated) { // Removed all of the other fields, only keeping below line for brevity [...] shipment.CustomerOrderNbr = order.CustomerOrderNbr; [...] if(string.IsNullOrEmpty(shipment.ShipmentDesc)) shipment.ShipmentDesc = order.OrderDesc; return true; } else { // In our case, it's all newly created shipments, s

We are looking for exception reporting on Back Order Inventory Items, at the Sales Order line level: For Sales Orders that have Back Order Status, we want to pinpoint the specific Items which are on Back order.  Is there a Back Order Status at the Sales Order Line level to flag which Inventory Items caused the Back Order, for follow up?

Hi Acumatica community,Does anyone know how to adjust the file that is created when you click “print shipping labels” (from the easy post integration) so the size of the label works for a label printer? We use the zebra printers where the labels print directly to a sticker so we need to remove the extra white space on the page or have the page size adjusted to reflect the 4”x6” label size.Our workaround is to print the labels one by one, but it seems unnecessarily time consuming.Thanks for any advice or ideas!

Trigger a Notification when the Particular Inventory received the Goods for the first time in the year ( is purchased for the first time in the year ).Any Suggestions.

Hello,Trying to get the Historical Inventory Valuation report to show Lot #.   Is this possible in 24R1?I see it on the report designer model:  However, running the report on both Summary & Detailed versions does not yield any result for this column, OOB visibility expression set to “D” = detailed mode.Seems like the regular Inventory Valuation also does not provide any LOT #’s. Looking at the source data in the “InCostStatus” DAC it does not seem like LOT info is stored here anymore?!  Anyone have some fresh ideas here. 

Hi,A client is having an issue where the Owner field in the Purchase Orders screen is always empty.I found the existing question below about this issue, but the selected answer didn't work for me.Is there a different way that this Owner field should be populated now? If so, what is the best way to added options for this field?Let me know if I can provide any other information.Kind regards,Andrew Purchase Order owner | Community (acumatica.com)  

Is there a Sales Order type which is not considered in inventory replenishment even the items has replenishment parameter's defined.If there isn't any order type like that then what would be the best way to neglect item from replenishment for certain orders and consider the same item in replenishment for the normal sales order.The purpose is to sell the damaged goods returned from some customer to other customers who are willing to buy it, but these orders should not be considered in replenishment.

Hi, We want to disable print option on sales order  whenever it is in pending approval or open status.In our scenario we want to disable to print forms. I have tried solution advised in below link but it work only disabling one print option and not both. When I tries adding second condition first print option is not visible instated of getting disable.  Customization project for first print form:  Customization project for second print form:   

Hello,we are receiving a pdf of 2 pages from external application, so we would like to import only first page of it, so we are trying to use itext sharp to achieve this. we added reference using Nuget manger, we are getting below error when we trying to process it. Could not load file or assembly 'itextsharp, Version=5.5.13.4, Culture=neutral, PublicKeyToken=8354ae6d2174ddca' or one of its dependencies. The system cannot find the file specified.Please have a look at below code.using (MemoryStream memoryStream = new MemoryStream(data)){    PdfReader reader = new PdfReader(memoryStream);    using (MemoryStream outputStream = new MemoryStream())    {        Document document = new Document(reader.GetPageSizeWithRotation(1));        PdfCopy writer = new PdfCopy(document, outputStream);        document.Open();        PdfImportedPage page = writer.GetImportedPage(reader, 1);        writer.AddPage(page);        document.Close();                PX.SM.FileInfo info = new PX.SM.FileInfo("file.pd

I have setup an approval process for PPV (purchase price variance) in AP Bills.  I’m testing this and no Approval record is getting created: And the Bill is as follows: No approval has been created even though there is a 500 PPV.  Am I missing something?

Client has repeated error with sales orders with ship via of Walk in - when they go to create the shipmentThe sales order is created through the sales order screen SO301000 and the client uses a paper pick ticket, and the order is placed on hold for pick up.  The current work around is to create a new sales order and they are able to create a shipment.  This was a known issue from older versions, I tried the suggested work around of changing the quantity to zero and then back to one, but still received the error.  Any input is appreciated.The client is on 2024 R1 Build 24.111.0011Build 24.111.0011 Customization: ShopifyOrderNoteMapping2024922,ARPrintinvoices,PXLotSerialNbrAttributeExtPkg,AddKitAssemblyPickListtoScreen,DynBudAdaptors2023,LoginPageImages,longerDescription,SOscreen20240801,GTISOLineUpdater2420240723,KitAssemblyPickList20240801,POscreen20240801,BankDepositPayments,SOOrdTypeSubAcctOvrd2022R11,GTI2420240723,GTIFSS2420240723,GTIDiscounts2420240701,GTILotAttributes2420240701,G

Hello Community members!The SOLine table records the Price Type associated with the item at time of order (Customer or Customer Price Class). I’d like to also include the Customer Code or Customer Price Class associated with the item. Any thoughts on how this may be done?

Hello all,I have been looking out for ways where I have some stock items that have the qty more than 0. I am looking to mark them as 0. The only option that comes to my mind is to create Issue trxns. Are there any other options available? The end user is fine if GL trxns are created.