Distribution

Hi,In the sales orders screen, the “Print Sales Order” button is disabled when the SO is in backorder status. Does anyone know what is the reason to disable the report when the order is in the back order status?Thank youmDulanjana

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Hi! is there a way to reserve inventory for customers without sales orders? I’m familiar with sales order allocations and transferring inventory to location holds but was wondering if there was another way. The business case is when certain product is low they need to set it aside for priority customers.

Is there a way, or a setting somewhere in ACU, to make it so a packer who is working from the mobile app can shop for rates and select the shipping method. Or is this only a function that is available on the web version of ACU?

We had a GI that would give us the Inventory ID/Descriptions, Last Cost, and Price Class/Price. Now it is not showing any information. When you first open it, you get the Correlation Name error listed below. Then 3 of the “Results Grid” are now showing to not be correct. Anyone able to help me fix this? Thanks in advance 

Hello,QTY on Orders is available for normal POs.  Help indicates this should only be available for Blanket POs.Does this serve any purpose on a normal PO?  It seems either the documentation below is wrong or Acumatica is functioning incorrectly as this is available for a standard PO. 

Hello Community!I’m curious if anyone out there is currently using Acumatica or a third party software that integrates with Acumatica for Bulk Truck Loading operations?  We’re a company that has a division that loads bulk materials into customer’s trucks on our site. We also have a rail spur we do bulk loading from. I’ve seen several solutions for fleet management but this isn’t our fleet and we’re not managing the trucks after they leave our facility.  We currently have a home grown application we’ve used for many years that we’re looking to replace with Acumatica and/or a natively integrated solution.Some key things we’re looking for:Scheduling Customer Pickups (Day and Time by Pickup Number) Truck / Customer Tracking per  Matching Pickup to Order/Shipment Rerouting Shipments to alternate customer locations Scale Operations Rail Operations (Multi-car and Multi-destination) BOL Creation Price Management by Customer / ContractIf you know of a solution that could fit all of these into a

We are considering the LightSpeed internet telephone service with the Acumtica integration.  Can anyone tell us his or her experience with the LightSpeed and the Acumatica integration?  

I’m trying to better understand the cycle count process using the ABC codes.  I understand how to set the counts and allocate the percentages, but I want to understand what date the system is using as a starting point for the calculation.I’m not able to find anything that can tell me what date is used or how we can modify this date.Does anyone have any insight as to where or how I can find this information?

Hello! We are not able to create shipment with this error, I have read a couple related topic posted in community but still not able to solve this. Any ideas on where I should check and what I need to do to fix this issue? This is a shopify order type we are working with and trying to create. Thanks!  

Good day everyone,I’m looking for advice on handling daily releases for large purchase orders in Acumatica. One of my clients places substantial weekly purchase orders with their suppliers (500 lines or more), but due to space constraints in their warehouse, they send the total order qty while requesting daily deliveries. This way, the supplier is aware of the total quantity but ships it in smaller, daily increments.Basically we are looking for an operation like this example:  They manage a high volume of part numbers with variations in model, size, and color (matrix items), which adds complexity to the process. Has anyone encountered a similar scenario, and if so, what strategies have worked for you to streamline this kind of operation?We explored the option of blanket orders but having to generate 6 purchase orders is extremely impractical for the customer.Any insights or suggestions would be greatly appreciated!Thank you in advance.Regards.

On the Shipments Screen, I overrode the Print Shipment Confirmation button so that I can direct the print job to a specific printer on the Device Hub.  It works.  But I want to specify a number of copies.  There is a printer parameter NumberOfCopies but when the print job is sent to the Hub, it seems to be ignoring the parameter.//THIS WORKS but only prints one copy even if NumberOfCopies is greater than 1//PrintSettings printSettings = new PrintSettings()//{// PrinterID = printer.PrinterID,// NumberOfCopies = iCSPrintHubActions.NumberCopies,// PrintWithDeviceHub = true,// DefinePrinterManually = true//};//PXGraph.CreateInstance<SMPrintJobMaint>().CreatePrintJob(printSettings, reportID, parametersDictionary, "Shipment Confirmation", CancellationToken.None);//to use this you must uncheck Use Parallel Processing in the Device Hubfor (int i = 0; i < iCSPrintHubActions.NumberCopies; i++){ PrintSettings printSettings = new PrintSettings() { PrinterID = prin

We have large service orders with many lines - each line represents a task at an appointment and we can have up to 20 appointments. There are often times when a task can’t be completed at an appointment. We want our service techs to be able to indicate a reason code when a task is not completed, and a free text field to indicate the reason - and of course we want to be able toe easily report on these reason codes on a weekly basis. See example of an appointment task and what we would like to see: Inventory ID - Service L1 - Status - Not Performed - Reason Code - 04 Wrong Measurement - Reason Description - “Client provided wrong measurement”. Is there any way I can get a field like reason code in the Detail section of Appointment/Service Orders without a customization?  I see there are attributes associated to the SKUs which are used in the Detail section but I don’t see any way of adding those attributes to the Detail section. I am also able to add attributes to the overall SOR/Appoint

For some sales offers we need to show optional or alternative articles or positions in the sales offer. For example: Position 1: 1x Notebook A  1000 USDPosition 2: 2x Bag for Notebook as option 100 USDPosition 3: 1x Notebook B als alternative for 1500 USD The total amount of the sales offer should be still 1000 USD as position 2 is only an additional option for the customer and position 3 is an alternative for position 1.  I am not sure how to set this up in an sales offer as all 3 positions are priced and the total sum of the offer should be 1000 USD, means the price without the options.  Has anybody the same topic solved ?

When trying to create a Purchase Receipt, I am getting this error:  Another process has added the ‘POReceiptLineSplit’ record.  Your changes will be lost.  What does this mean?

Hi Acumatica Community,Can you please help me with the sample code to invoke the Email Teamplate from code level along with the reports attached. I found the below article but attachement code is missed. Can you please help me with the attachements code. https://asiablog.acumatica.com/2017/05/sending-notification-template-from.html

We recently came across an error when working in the Orders module. We have a Pop-Up note active for Customer A. When we create an SO order for Customer A, the Pop-Up note appears, passing along vital information. We also have a Pop-Up note configured for an Inventory ID - #5000.When Customer A is purchasing Inventory ID #5000, it attempts to pull up and show both Pop-Up notes simultaneously. This is giving an “error”, which keeps the user from viewing either note. Is there a way to have both notes show?The scenario more specifically this occurs with, is when you are converting a Quote to an SO using the “Copy Order” button. 

Why do Employees show as "the user is not active" but the Active check box is selected? How do I correct this?   

Hello Acumatica Community,  Hope all is well. Has anyone had any luck receiving in non-stock items that require receipt through WMS? I’m using Receive and Put Away. I get that non-stock items are not tracked in inventory and there is no inventory controls but the receiving part should still be allowed to tell the AP department to bill for the item being received in.  Thank you

On different forms related to UPS carrier integration users might see error "Access keys are no longer available. Please reconnect account number using OAuth". To resolve it follow https://help.shipengine.com/hc/en-us/articles/27535412505115-How-to-Reauthorize-Your-UPS-Account

Hey folksMy ultimate goal is to have the ability to DAISY CHAIN Automated Schedules (tasks) much like you can do via SQL (SMSS).  As far as I can tell the ability to daisy chain multiple tasks DOES NOT exist in Acumatica (within AUTOMATION SCHEDULE).  I have the need properly launch multiple schedules tasks that are dependent on each other.   I need to know start and end time of a given task in order to do this correctly since daisy chain is NOT an option.  How do I display FINISH time in either the AUTOMATION SCHEDULE STATUSES and AUTOMATION SCHEDULE HISTORY screens? The ability to daisy chain tasks would be great for Acumatica to have, I’ll create an idea assuming that the functionality doesn’t currently exist.  Anybody got any bright ideas on how to handle?

Hello,Client has shipping integration and 2 thermal printers configured via DeviceHub.  1 printer has FEDEX label stock and the other printer has UPS label stock.When I click Print Labels from the shipment screen, it downloads a ZPL file.Where specifically do I specify the printer for the labels so it doesn’t downoad the ZPL file?Can I specify which of the 2 printers to use depending on whether it is Fedex or UPS? Thanks!

When we try to scan and receive non-stock items, we are getting stuck on the step where it asks for a location of the product. These products are non-stock, thus no inventory location to receive to. Are you able to use the scan feature for non-stock items? If so, what are we to put i the location field when prompted?

How do we unlink a Sales Order from a Service Order? The Sales Order should not have been created in the first place, but it was - and 2 lines linked from the Sales Quote and the Sales Order are linked to the Service Order. Both the Service Order and Sales Order are “stuck”. We want to only bill the customer off the Service Order and cancel the Sales Order all tyogether, but Acumatica will not allow this. The Service Order is Complete but cannot be billed because of the link to the Sales Order. Suggestions?