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I am trying to release payroll and am receiving the below error. Any idea what could be causing this? When looking at the trace I thought it has something to do with PTO, but I removed PTO from the employees time and tried to release, and I am still receiving the error.  at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource) at PX.Objects.PR.PTOHelper.GetBankStartDate(PXGraph graph, Int32 bAccountID, PREmployeePTOBank employeePTOBank) at PX.Objects.PR.PRPayChecksAndAdjustments.CreatePTOBanks(PRPayment row) at PX.Objects.PR.PRPayChecksAndAdjustments.UpdateChildrenRecords(PRPayment row) at PX.Objects.PR.PRPayChecksAndAdjustments.InsertNewPayment(PRPayment payment) at PX.Objects.PR.PRPayBatchEntry.CreatePayments(PRBatch currentBatch) at PX.Objects.PR.PRPayBatchEntry.<>c__DisplayClass91_0.<release>b__0() at PX.Async.CancellationIgnorantExtensions.RunWithCancellationViaThreadAbort(Action method, CancellationToken cancellationToken) at PX.Async.Cancel

In Acumatica 24R1 through 25R2, I have experienced an issue of the Shipstation “Age” being off by up to 23hrs. This seems to be the “expected” behavior according to Shipstation. Has anyone else experienced this issue? If so, any work arounds? 

I am trying to create a production order from the production order screen and am getting the following error message:AM Error: The following error occurred when the system tried to copy the BOM: Unable to cast object of type 'PX.Data.PXSegmentedState' to type 'System.String'.I have checked the BOM and cannot find anything wrong with it. Has anyone ever seen this message or know what it’s looking for?   

I get this error when trying to patch either of my 26 R1 instances:[17:24:59 ERR] Could not find file 'Y:\Sites\Demo26R1\Bin\ac.exe'.The weird thing is that I successfully patched a 25 R2 instance which also does not have ‘ac.exe’ in ‘bin’ but it’s not a problem there. And I successfully patched one of the 26 R1 instances about a week ago.Here’s the whole output: Site: Demo26R1[17:24:58 INF] PatchTool version: 1.8.2.0.[17:24:58 INF] Verifying the Acumatica ERP version.[17:24:58 INF] Found version: 26.100.0175[17:24:58 INF] Requesting patch information from server: https://update.acumatica.com/rest[17:24:59 INF] Requesting patch information from the following server: https://update.acumatica.com/rest[17:24:59 INF] Collecting the checksum for patched files.[17:24:59 INF] File: PX.BulkInsert.dll, Checksum: E9DFCCA196B5DABE15B3C49F06FD30BAF6D421C24B9A0B565D81A056B920BF263A8F6CEF3BDB6AC2FBFA778AC0EC5A01DB2F83CF00DB6D1AE8F98809B373B6BF[17:24:59 INF] File: PX.CCProcessing.Fortis.dll, Checksum

Expand below for Table of Contents.Overview Getting Started  Capabilities and Limitations  Technical Architecture and Security  Troubleshooting and Best Practices    Acumatica 2025 R2 introduces AI Automation with AI Studio as an Experimental Feature, a secure and configurable framework that allows users to automate field-level updates within documents using AI-driven logic. The system interacts with large language model (LLM) providers such as Anthropic, AWS, Azure, and OpenAI. This feature empowers users to simplify repetitive in-document tasks securely and transparently.Read our release notes here. OverviewWhat is AI Automation with AI Studio? AI Automation with AI Studio in 2025 R2 enables users to automate field-level actions within a single Acumatica document using AI-powered logic. It helps streamline repetitive field updates or deletions directly within supported screens. Automation is always user-initiated through an action button.    What version of Acumatica supports AI Auto

Material and move completed from Operation 10 to operation 20, not all required claimedHi, we are experiencing issue where the required material quantity is not being claimed in the operation. Currently, the material and moves are done manually from the office. What are some of the reasons/ways to troubleshoot this? Thank you, 

An item was received into Warehouse A with an incorrect unit cost, but it has already been transferred to Warehouse B. The stock item uses the Average Cost method. Can we create an INV Adjustment to adjust item’s cost at warehouse B or we have to transfer it back to Warehouse A to adjust it?

Hi everyone, My name is Majed, founder at Omnizone based in London. I wanted to reach out to this community because I've been seeing a pattern that doesn't get talked about enough  businesses that have gone through a failed Acumatica implementation at the hands of a VAR and are left not knowing where to turn next.I currently work with clients who have already invested over $200,000 into their Acumatica projects, only to find themselves with an unusable system, missed go-lives, and a loss of trust in the platform itself. It's a tough place to be, and honestly, it's avoidable. At Omnizone, we specialise in rescuing and re-implementing Acumatica for businesses in exactly this situation. We come in, assess what was done, identify the gaps, and build a clear, honest path forward without the overselling and under-delivering.We work primarily with US-based clients but also support businesses across Europe, Australia, New Zealand, and Singapore, so time zones are rarely a barrier.If you or som

Hello all,i have been trying to setup an automation that should fire & email the report every Wednesday. Since the Ar Aging report as As of date parameter which takes the system’s date, but how can I set the same under automation & mail template → Attached report tab?Thanks.

How can I automatically print the invoice report so that it will be attached to the Activities section and automatically sent via email? Is it possible to make this work by simply clicking the Release button?

Hi Acumatica Community,Is there available screen in acumatica that shows overall response time or uptime globally.Please see attached reference below. Here’s also what we have but not suffice the requirements.https://status.acumatica.com/Thank you!

Is it possible to use HTML (or style sheets/CSS) to add a more robust e-mail signature at the end of an e-mail template in a report - either the code in the report itself or in an e-mail template in the system. Client is wishing to add their logo and formatting to an e-mail that is sent out with an invoice. Thank you in advance.

We’re using Acumatica’s WMS and we’ve run into an issue with a pick list that was started by one user but not confirmed. The original picker left for the day without completing the pick, and now the pick list is essentially locked—no other users can access it, either through the picking screen or the pack-out stage.Is there a way for a different user (such as a supervisor or another picker) to either take over the pick list or force it into a confirmable state so we can move the order to packing?Any guidance on how to handle in-progress pick lists that are abandoned before confirmation would be appreciated!

Report Designer option to render a text field as HTML .I have some text, images, tables and other RTB field data that want to print in report

We created an ARM Consolidated Income Statement with the following details: Report Code: CONPL Title: Consolidated Statement with Trees Issue:All units in the Unit Set are printing, including sub-units.Desired behavior:We only want the root-level units (directly under ROOT, such as AJ, AK, AP, AQ) to print.We do not want child units under those nodes to print (for example: AJ106030, AJ206030, AJ506030).We attempted to control this using Printing Group, but it appears that Printing Group only controls row/column visibility—not whether a unit itself prints.Question:Is there a way in ARM to prevent sub-units from printing within a Unit Set (for example via Printing Group, filtering, or wildcards), or is the only supported approach to create a separate Unit Set that includes only the root-level units intended for consolidated reporting?Any confirmation or best-practice guidance would be appreciated.

i am trying to setup Total row in ARM, after set formula in column. How do I display the total that I have created in the row set? I was asked to create a Trial Balance with an ending balance of Debit and Credit, as a result the column uses a fairly long formula. My guess is that because of the formula, the total row set cannot display the sum. or maybe because I am using a subaccount Row Set the total row set cannot display the sum. Thank you,Jefri

Hello Acumatica folks,Our emailing Statements fail to send, when the print invoices is NOT selected. But when the print statement is selected to the ones that did not process, they then process.  However we don't want to print and mail and also send an email.  If we have both selected we will print / mail and email.  We only want to email.  With invoices we select one or the other, not both.  How do we set NOT to print statements when we just want to email the statement?We can do one or the other or both.  We only want to do one task, not both.  For it to work I had to select both and that is not what we want to do.   Error Message:Email cannot be created for the specified report 'AR641500' because the report has not been generated or the email settings are not specified. We reviewed one account that worked and one that didn't work, one difference we notice is  that the one that didn't work doesn't have the Print statement checked, the one that worked does have this checked,   

It's great that we have such a vibrant Acumatica community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every member’s question so that no one goes away "empty handed".Connect, Learn, Share Update to Acumatica Patch Release Policy - Effective May 2026  Community Poll | Non-Admin Access to GI & Report Designer — What Would Work Best for You? Change Order Billing - Tell us your workfow Chromium XSLT Deprecation Affecting Classic UI [Action Required] Acumatica Community Webinar - Customizing Acumatica Without A Developer II: Vibe Coding With Copilot - May 27, 2026Have you needed to customize something in Acumatica but didn’t feel comfortable doing so? This session builds on Customizing Acumatica Without A Developer session 1 (that covers how to utilize the low-code/no-code capabilities of Acumatica).  If you’re comfortable with Acumatica low-code/no-code

Hi, we have a subcontract that incurred backcharges for scope that was bought out by another company that ran the subcontract total amount into the negative. We recently changed our ERP to Acumatica and we are looking to track this backcharge but cannot process the change orders that run the subcontract into the negative.How can I track this negative commitment amount for my project buyout summary?ex. Subcontract A issued for $5,000. Subcontractor A failed to perform work and another Subcontractor B bought their contract for $5,100. We need to process a deductive change order for the buyout amount to accurately track the money owed to us by Subcontractor A for the increased cost of Subcontractor B.

We are exploring a concept —  help us get it right!Acumatica Platform team is looking into ways to give non-admin users the ability to build their own GIs and Reports, while administrators control which data they can access. For example, a finance analyst building expense reports without ever seeing what employees are paid.We would love to hear your thoughts by commenting below to help us understand what level of control matters to your organization and why. Question 1: Review the two Mockups below and Provide your answers in commentsIf a user should not have access to Payroll data (for example), what should their GI and Report Designer experience look like?Option A: Payroll DACs are completely hidden. Users only see the DACs they have access to.Option AOption B: Payroll DACs are visible and can be used to build GIs and Reports, but no data is returned at preview or runtime. Option B  Question 2: Select a Poll answer below

We have a workflow in which once a Subcontract has been fullly Billed, we create an invoice in our system to release the retainage.  There is usually no progress billing on that bill, and we are looking to release all retainage for that contract.It appears that there is a way to release retainage for a single bill at a time, but if I have a scenario like this:Subcontract total value: $10000Bill 1: $5000, with $500 retainageBill 2: $2500, with $250 retainageBill 3: $2500, with $250 retainageOnce that last bill is out, we create a ‘Retainage Release’ of $1000.  Is there any way to do this efficiently in the Acumatica API, other than finding all the Bills against a subcontract and looping through, releasing against each Bill?Or can I somehow release the full $1000 against the Subcontract in a single call?

I’m having trouble getting a field to show up as a Rich Text field in the Modern UI.  Here is what I have:  The answer still displays as a single-line textbox<template>  <qp-fieldset id="Document_PXLayoutRule1_fs" view.bind="Document" wg-container="Document_form">    <field name="Question"></field>  </qp-fieldset>  <qp-fieldset id="Document_PXLayoutRule2_fs" view.bind="Document" wg-container="Document_form">    <field name="Answer" multi-line="true" rows="20" control="rich-text" style="height: 400px; width: 100%"></field>  </qp-fieldset></template> An HTML box would work for me ever better… 

With the retirement of Authorize.net, we want to swap out Authorize.net as the payment processor in our BigCommerce platform and in its place use Acumatica Payments. Is there a guide somewhere for this? We already are using Acumatica Payments in Acumatica.  We now want to add it as the processor in BigCommerce. Patrick

Hi, I have a customized report (attached) and added the stock item’s Alternate ID of the parent customer. The column I’ve added this into the report is called ‘Customer Code’. However, quantities are multiplied.Can you please help me correct my joins or if joins are correct, the conditional statement is wrong.I ran this report for Account C013554. Product code is 4005 and customer code is 1909830C000916 is the parent customer of C013554As you know, C00916 is the parent customer of C013554. I want to pull the Alternate ID of this parent customer 

Hi All,We have a few clients where the native Guest Customer functionality won’t suffice for them.They would like to have Guest Customers from BigCommerce still be created as a Customer record in Acumatica as long as the Email is not assigned anywhere else yet.Is this natively supported somehow?Either via Mapping or other functionality?