Hi, Is there a process that will update the picking location on a shipment after doing physical inventory?Example, we sell item EGI123 and it’s located in location “A”.A shipment is created and the picking location is “A”.After doing a physical inventory count we find that it’s actually in location “B” and we update accordingly using the physical inventory process. We now need the picking location on the picking sheet to be updated to “B” so the pickers can find it.
Hi, We’re running into an issue when doing inventory counts and using the Scan and Count automated function. If an item doesn’t exist in a location and we try to add it, the system flags it and asks if we want to add it. There is no way to confirm that we want to add it, the system will just stay stuck on that question. See below a screenshot of the error (while using it on the PC, same thing is when using it via mobile app)
I want to restrict some users from creating purchase order receipts in one warehouse, but be able to do it in a different warehouse. I still want them to be able to see inventory levels and other info about the restricted warehouse. Is there a way to do this? Restriction groups would restrict them completely.
Hi, I’m wondering how to manage the stock and sales for used inventory.Say we sell item A as a brand-new product, but we’ll sometimes get a return where the product isn’t in brand new condition. We now want to sell Item A as a used product for a discounted price. We need to have a way to manage the inventory, sales, and cost of this product. It shares the same product ID and barcode as the brand-new product. Creating a new product ID and adjusting the inventory will create an issue since it won’t show the cost of the product.
We set up a prepayment terms ID with the settings to require %100 prepayments for an order to be processed. When using integrated credit card processing for payments, such as Authrize.net, we find that the system will recognize transactions that have only been autrhorized (not captured) as paid and apply it towards the order.See the screenshot of such a payment in the sales order. Is there a way to overwrite it and it should recognize it only when it’s captured? Below is a screenshot of the terms set up.
Hi, I have a prepayment applied to a check and a partial bill that I need to void. The prepayment doesn’t allow me to reverse the application and is requiring me to reverse it on the check level. However I can’t reverse the check application either since I don’t have what to apply it to.
I can’t figure out where the access rights to share a filter on a GI is located in the permission settings.
I’ve read through the instructions on how to Link a Line on a AP Bill to a Landed Cost document, however I can’t seem to get it to work once the bill is released. Is that a known limitation? It’s not noted on the Wiki help page.
I’m trying to filter results on a GI to @today but it returns 0 results. I attached the GI.
Hi, I’m trying to set up an approval map for orders based on the terms in the financial section of the SO. See attached image. However the orders don’t go into approval mode. It goes straight to open.
I would like to add an upload button to be able to upload an excel file with the lines an AP payment should be applied. What do I need to do in the customizations?
When upgrading to 2021 R2 we lost the ability to send a PO to multiple email addresses of the same vendor. The email addresses are set up with a ; and a space between them, but it fails to send it to the second email. In 2019 R2 it did work. The notification template has ((Document.VendorLocationID.DefContactID.EMail)) as the “to” email address.
Hi, I’ve found some instances where a user deleted an item of a SO while not canceling the drop-ship PO. This could be very common when dealing with high volume ecommerce shipments. Is there a way to prevent this from happening? Workflow should be Cancel PO > Remove Item from SO
Hi, I have some bigger (lightweight) items that cannot ship via a regular small parcel carrier. Is there a way to limit the ShipVia codes when this item is on a SO?
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