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Prevent deleting item from SO when on drop-ship PO

  • June 17, 2022
  • 3 replies
  • 112 views

Jeff96
Captain II
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Hi, 

 

I’ve found some instances where a user deleted an item of a SO while not canceling the drop-ship PO. This could be very common when dealing with high volume ecommerce shipments. 

Is there a way to prevent this from happening? Workflow should be Cancel PO > Remove Item from SO 

Best answer by dales50

@Jeff96 Jeff:  You can not delete linked PO line in 2022R1.  Using the 2022R1 sales demo I received this error when trying to delete a drop ship PO line on a sales order

 

3 replies

dales50
Semi-Pro III
  • Answer
  • June 17, 2022

@Jeff96 Jeff:  You can not delete linked PO line in 2022R1.  Using the 2022R1 sales demo I received this error when trying to delete a drop ship PO line on a sales order

 


Jeff96
Captain II
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  • Author
  • Captain II
  • June 17, 2022

@Jeff96 Jeff:  You can not delete linked PO line in 2022R1.  Using the 2022R1 sales demo I received this error when trying to delete a drop ship PO line on a sales order

 

Forgot to add I’m on 2021R2


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  • Jr Varsity II
  • June 17, 2022

You could try a business event that triggers on delete of the SO line, to cancel the PO line/order and/or sends an email to interested parties that the SO line has been deleted and the linked PO needs to be, or was cancelled.