Discussion Forums

We installed the ShipStation customization for 24R2 into our client’s live tenant and when we process orders ShipStation is not pushing the shipment back into Acumatica.  Are we missing something in the mapping?  I am hoping this is a simple fix.Thank you for the help. Jason Rhodes

Hi Good morning. Appreciate your help on this. What will happen when an employee goes from 1 union  local to another?  Does it create an issue?Example:   Employee move from Apprentice level 1 to Apprentice level 2 and some of the Deduction and Benefits of these union are different.Thank you

Hi, Good morning. I am still not certain of how and why we need to use the rate table.   We are using the Acumatica Payroll and the Construction module.   My question is Do I need to create a Rate Table if we want all the actual labor will be charged to the project based on the employee time entry?    Thank you and appreciate your help.  

Is it possible to do a Historical Data upload for AP module ( Bills , Payments ) in Migration mode ? Bill and Adjustment with Migration mode is working fine ,But when I am Trying to Release the “Check and Payment “ in migration mode (with Document Apply reference to Bills ) getting below Error .   any thoughts ?

Has anyone successfully created new customers programmatically in Acumatica?I'm trying to understand the minimum required fields, whether I can default values from a Customer Class, and what the best practices are.Yes, I’m aware that import scenarios are the standard approach—but in this case, they’re not sufficient. I’m importing from another accounting system and have custom logic in place for remapping, consolidating, and creating new customers, which import scenarios can’t handle. This process also needs to run automatically every few hours, so I’m looking for a robust, code-based solution.Any examples or guidance would be appreciated.Here is my starting point…. // ——————— Create Acumatica Customers (Comprehensive Explicit Creation) ———————[PXButton(CommitChanges = true)][PXUIField(DisplayName = "Create Customers")]public IEnumerable createCustomers(PXAdapter adapter){PXCache mappingCache = Caches[typeof(SSCustomerMapping)];// Dictionary to store MappedCustomerID (Acumatica AcctCD)

I'm following this document (https://help.acumatica.com/(W(4))/Wiki/ShowWiki.aspx?pageid=2cdef9b1-d4ef-48b4-8a92-093e7ea39552) to create a Custom Destination Type.I am currently working on creating a custom destination type for push notifications in Acumatica by developing a custom DLL.I have created a project named MyCustomNotificationLibrary in Visual Studio. I have included references such as PX.PushNotifications, PX.Data, and other system libraries. I have implemented two main classes: MyCustomPushNotificationSenderFactory.cs: Implements the IPushNotificationSenderFactory interface to create notification sender objects. MyCustomPushNotificationSender.cs: Implements the IPushNotificationSender interface to handle the sending of notifications.  Then I build my solution in Visual Studio.Copy MyCustomNotificationLibrary.dll to the Bin folder of Acumatica. Publish the customization projectCheck the Acumatica interface to see if "MYTP" appears as an option.However it doesn't work "My C

Hi all,I'm trying to understand how Acumatica handles customizations in a single-tenant, multi-company environment.Let’s say, for example, we have a single tenant with three companies under it (not separate tenants). Suppose we develop a customization for the Sales Order screen (SO301000) — such as adding custom buttons and logic — but we only want that customization to be active and visible for Company 1, and not for the other companies.Here’s what I’d like to know: Is it possible to restrict a customization (or parts of it) to apply only when a specific company is selected in the Company/Branch selector? Are there any best practices, performance concerns, or potential pitfalls when implementing company-specific logic like this in a shared customization project? I understand that in a single tenant, we can't publish separate customization projects per company, but I’d like to know the recommended way to handle company-specific behavior in this kind of setup.The goal is that if a use

Hi Acumatica Team,What is the option to reverse a specific Depreciation in FA module?Our customer needs to dispose a lot of FA with date 31/12/24, but they depreciated January and February 2025, and they need to reverse these depreciation in the FA module to dispose the fixed asset with date 31/12/24.Thank you for your help.

Hi everyone, Frequently we have a need to collaborate with Acumatica Support on cases where they require access to our private cloud environment & subsequently our client sites.Does anyone know what the IP addresses (ranges) are that Acumatica Support uses so that we can lock it down on our firewalls? It poses a risk to our infrastructure to just allow access from everywhere. Best,

I can get a GI with a single parameter to work with OData 4 using the following URL structure: https://[instance]/t/[tenant]/api/OData/MyGI_WithParameters(Param1='value1')However, when I try a GI that takes multiple parameters, I either get 403 or 404 errors.  Here is the Metadata for each parameter as reported by OData <Function Name="AI-CustomerGI">                <Parameter Name="CustomerIDGT" Type="Edm.String" />                <Parameter Name="DateGT" Type="Edm.DateTimeOffset" />                <Parameter Name="Employee" Type="Edm.String" />                <Parameter Name="FilterByClass" Type="Edm.Boolean" />                <Parameter Name="FilterByState" Type="Edm.Boolean" />                <Parameter Name="FilterBySalesperson" Type="Edm.Boolean" />                <ReturnType Type="Collection(GenericInquiry.AICustomerGI)" Nullable="false" />            </Function>CustomerIDGT is a starting customer numberDateGT is a starting d

Hello,Looking for assistance on importing compliance details to update vendor profiles. I have been able to import them into Acumatica however, the compliance management screen captured the details instead. How do I get to update the vendors as the file imports.

Hi everyone,I have a problem related to translation. Every time I click on “show only unbound,” I get a timeout error. Does anyone know how I can avoid this in order to translate the sentences? Thanks in advance!Best regards

How to resolve the ''Cash Account' cannot be found in the system. Please verify whether you have proper access rights to this object.' error I gave this new user the same access as an existing user and still she’s getting the above error. Any suggestion about what I am doing wrong.

We’ve tested with one customer successfully and now with another we are getting this error:  TX Error:  Failed to get taxes from the external tax provider (Avalara).I’ve confirmed the following:Customer is set to Avalara Tax Zone is set to Avalara Shipping address is populated Same GL accounts as previous customer with successful callAny other settings that I should check?Thanks

Hi everyone,Has anyone successfully completed an adobe sign integration to Acumatica? I’m having issues finding the API from the clients Admin Adobe account.  Thanks in advance.

Hi, I’m trying to customize the lien waiver report Partial Conditional report CL642001 to add a section that shows the details of the total amount of the lien waiver, i.e., the list of the bills being paid. There is a details section on the report that I made visible and added a couple of APInvoice fields but I don’t get anything as a result. Any ideas would be greatly appreciated. Thanks, Scott

I’ve got a custom field, let’s call it ARInvoice.UsrMyFieldI want to update it after the invoice has been Released.Handling the Release action in ARInvoiceEntryExt doesn’t seem to be the right way. I’ve tried:         [PXOverride]        public virtual IEnumerable Release(PXAdapter adapter)        {            IEnumerable result = null;            // Acuminator disable once PX1008 LongOperationDelegateSynchronousExecution [Justification]            PXLongOperation.StartOperation(Base, delegate            {                result = Base.release.Press(adapter);            });            PXLongOperation.WaitCompletion(Base.UID);             Base.Document.Current.GetExtension<ARInvoiceEntryExt>().UsrMyField = “foo”;            Base.Caches<ARInvoice>().UpdateCurrent();            Base.SelectTimeStamp();            Base.Caches<ARInvoice>().PersistUpdated(Base.Document.Current); Throws a message to say “previous action not completed”. It then completes the update and performs

We would like to integrate with out PSA but unsure if any providers make this possible. 

Step 1: I am looking for a way to create a receivable invoice to a customer other than the customer for the project for material sold.Step 2: How to credit project for amount of receivable invoice for material sold.

I’m trying to delete a value from an attribute.  I’m trying by sending the attribute with the value needing to be deleted with the “delete” flag set to true.  I’m getting back no error message at all, with a status of OK, but the value is not being deleted.I can manually delete the value via the GUI, but the REST API will not delete it.The JSON object being sent to the AttributeDefinition endpoint:{"AttributeID":{"value":"DKWHLWIDTH"},"Values":[{"ValueID":{"value":"3-3/4"},"delete":true}]}Any suggestions?

If a project has no transactions, the Project Transactions Report is completely blank, even the header information is blank.  Is there a way to display the project and description in groupHeaderSection1 even if the project has no transactions?  Thanks.

I am trying to automate the send of Shipment Confirmation emails when a shipment is confirmed.I have a business event set up - it triggers on the shipment status change to “Confirmed”. So, that part works.I have an Action Execution set up as the subscriber - this runs but fails with the error “Object reference not set to an instance of an object”How to I track down the cause of this error?Are there any tutorials on how to accomplish what I am attempting?Is there a better way to accomplish what I am attempting?

I'm trying to identify the type of inventory—whether it's project-related or free stock. Could you please let me know which table stores the inventory sourcing details.

From Gainsight Support:We sometimes get questions about how the search in the community platform works exactly, and what can be done to optimize it.  As the search is weighing up many factors, it’s not always possible to determine exactly why a particular topic is or isn’t appearing in the search results.  However, in this article, we will provide some context on how the search works as well as some best practices that can be applied to optimize search.Searchable Attributes When a user enters a query, the search engine evaluates multiple attributes across both community and federated (external) content to determine matching results. These include: Title of the topic or article First post (content) Whether it’s an article Whether it has the best answer (if it’s a question) Replies Tags Category and Parent Category Metadata from external sources such as Help Centers or Learning Platforms (via federated search connectors) These attributes are used across all indexed content,

I’d like to make a processing screen that will allow me to add items to the grid of items to process.I’m basically trying to make a grid that you can run processing on that I can add/delete items.  The only filter I have is at the top of the form that is a checkbox that changes the grid from “Show Posted”, “Show Unposted”.  The filter checkbox pulls data from a custom table, so it is a “real filter”  I want to be able to add items to the grid, and THEN process them.  I also want to be able to import items into the grid.From all the things I can see, processing screens are designed to pull data for the grid that already exists in the system and are not editable.  I’ve tried a plethora of things to try to get the grid on my processing screen editable with no luck.At this point, I created a Form/Grid screen and put “manual” processing buttons on it to process my grid items, but I want to be able to show the typical processing screen where it shows the Successful, Warnings, Failed etc.  I