Distribution

Hello,When I go to shop for rates, I am receiving this error -Autopackaging for UPS resulted in zero packages. Please check your settings. Make sure that boxes used for packing are configured for a carrier.CarrierRequest.Packages must contain at least one package. I have autopackaging turned off in the features, and I have created a package on the shipment. All ship vias have the packages. What could be causing this?

hello all,I have recently imported vendors of multiple branches and i am now looking that the employees of Branch A should only have access to vendors of vendor Class A. I tried to setup the restrict visibility to = Branch A but still the employee is able to see all the vendor records, even if that employee only has access to branch A. Any suggestions on this? or shall I setup restriction groups?

We converted 500 items from Non-Stock to Stock without any issue. However, one item is throwing the following error: SO Prepared. How do I know where to go to fix? The error is so vague.  

Is it possible to set the default on the Copy Order action dialogue box to be unchecked? Thanks in advance,Laura

Our Customer want to reverse inventory that has not been invoiced, however the shipment returned.We can reverse the Inventory by placing return orders in Acumatica.Create a Return type of orderStock Item is Lot tracked item.On the Sales Order, the option to add Invoice Details exist. On this screen it only give an option to add Lot Inventory items that has been issues with InvoiceThe customer has not been invoiced. On Shipment the Update IN action complete (It post the Inventory GL transaction)To return the Lot Nbr Item it will help to get the correct lot number from the Sales Order.This does not seem to be possible as I cannot link the Return order to the Sales OrderWhat do I miss? Is there another method to return Lot number stock that has not been invoices, but the Stock movement  GL is complete?From the Return Type order we proceed to the Shipment type as a Receipt.Create Receipt for this order (From Actions)It will create shipment type as a “Receipt” and then click on Update IN (I

Hello, Is there a way to not allow the system to allow us to over pick an order? If an SO line is 10 items, then no more than 10 can be scanned / picked  etc. We currently use the Fusion WMS and have been seeing this as an issue periodically.  Has anyone experienced this or if there is a setting that controls this?

Is there a setting I need to look at?  Or is it that the system wouldn’t allow to ship anything prior to the schedule Shipment date unless I adjust it to the current ship date?Thank you

When an Assembly is Disassembled, are the Component Parts returned to Inventory?I ask because I don’t see a certain component part back in inventory after completing a Disassembly. 

Hi,In the sales orders screen, the “Print Sales Order” button is disabled when the SO is in backorder status. Does anyone know what is the reason to disable the report when the order is in the back order status?Thank youmDulanjana

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Hi! is there a way to reserve inventory for customers without sales orders? I’m familiar with sales order allocations and transferring inventory to location holds but was wondering if there was another way. The business case is when certain product is low they need to set it aside for priority customers.

Is there a way, or a setting somewhere in ACU, to make it so a packer who is working from the mobile app can shop for rates and select the shipping method. Or is this only a function that is available on the web version of ACU?

We had a GI that would give us the Inventory ID/Descriptions, Last Cost, and Price Class/Price. Now it is not showing any information. When you first open it, you get the Correlation Name error listed below. Then 3 of the “Results Grid” are now showing to not be correct. Anyone able to help me fix this? Thanks in advance 

Hello,QTY on Orders is available for normal POs.  Help indicates this should only be available for Blanket POs.Does this serve any purpose on a normal PO?  It seems either the documentation below is wrong or Acumatica is functioning incorrectly as this is available for a standard PO. 

Hello Community!I’m curious if anyone out there is currently using Acumatica or a third party software that integrates with Acumatica for Bulk Truck Loading operations?  We’re a company that has a division that loads bulk materials into customer’s trucks on our site. We also have a rail spur we do bulk loading from. I’ve seen several solutions for fleet management but this isn’t our fleet and we’re not managing the trucks after they leave our facility.  We currently have a home grown application we’ve used for many years that we’re looking to replace with Acumatica and/or a natively integrated solution.Some key things we’re looking for:Scheduling Customer Pickups (Day and Time by Pickup Number) Truck / Customer Tracking per  Matching Pickup to Order/Shipment Rerouting Shipments to alternate customer locations Scale Operations Rail Operations (Multi-car and Multi-destination) BOL Creation Price Management by Customer / ContractIf you know of a solution that could fit all of these into a

We are considering the LightSpeed internet telephone service with the Acumtica integration.  Can anyone tell us his or her experience with the LightSpeed and the Acumatica integration?  

I’m trying to better understand the cycle count process using the ABC codes.  I understand how to set the counts and allocate the percentages, but I want to understand what date the system is using as a starting point for the calculation.I’m not able to find anything that can tell me what date is used or how we can modify this date.Does anyone have any insight as to where or how I can find this information?

Hello! We are not able to create shipment with this error, I have read a couple related topic posted in community but still not able to solve this. Any ideas on where I should check and what I need to do to fix this issue? This is a shopify order type we are working with and trying to create. Thanks!  

Good day everyone,I’m looking for advice on handling daily releases for large purchase orders in Acumatica. One of my clients places substantial weekly purchase orders with their suppliers (500 lines or more), but due to space constraints in their warehouse, they send the total order qty while requesting daily deliveries. This way, the supplier is aware of the total quantity but ships it in smaller, daily increments.Basically we are looking for an operation like this example:  They manage a high volume of part numbers with variations in model, size, and color (matrix items), which adds complexity to the process. Has anyone encountered a similar scenario, and if so, what strategies have worked for you to streamline this kind of operation?We explored the option of blanket orders but having to generate 6 purchase orders is extremely impractical for the customer.Any insights or suggestions would be greatly appreciated!Thank you in advance.Regards.

On the Shipments Screen, I overrode the Print Shipment Confirmation button so that I can direct the print job to a specific printer on the Device Hub.  It works.  But I want to specify a number of copies.  There is a printer parameter NumberOfCopies but when the print job is sent to the Hub, it seems to be ignoring the parameter.//THIS WORKS but only prints one copy even if NumberOfCopies is greater than 1//PrintSettings printSettings = new PrintSettings()//{// PrinterID = printer.PrinterID,// NumberOfCopies = iCSPrintHubActions.NumberCopies,// PrintWithDeviceHub = true,// DefinePrinterManually = true//};//PXGraph.CreateInstance<SMPrintJobMaint>().CreatePrintJob(printSettings, reportID, parametersDictionary, "Shipment Confirmation", CancellationToken.None);//to use this you must uncheck Use Parallel Processing in the Device Hubfor (int i = 0; i < iCSPrintHubActions.NumberCopies; i++){ PrintSettings printSettings = new PrintSettings() { PrinterID = prin

We have large service orders with many lines - each line represents a task at an appointment and we can have up to 20 appointments. There are often times when a task can’t be completed at an appointment. We want our service techs to be able to indicate a reason code when a task is not completed, and a free text field to indicate the reason - and of course we want to be able toe easily report on these reason codes on a weekly basis. See example of an appointment task and what we would like to see: Inventory ID - Service L1 - Status - Not Performed - Reason Code - 04 Wrong Measurement - Reason Description - “Client provided wrong measurement”. Is there any way I can get a field like reason code in the Detail section of Appointment/Service Orders without a customization?  I see there are attributes associated to the SKUs which are used in the Detail section but I don’t see any way of adding those attributes to the Detail section. I am also able to add attributes to the overall SOR/Appoint

For some sales offers we need to show optional or alternative articles or positions in the sales offer. For example: Position 1: 1x Notebook A  1000 USDPosition 2: 2x Bag for Notebook as option 100 USDPosition 3: 1x Notebook B als alternative for 1500 USD The total amount of the sales offer should be still 1000 USD as position 2 is only an additional option for the customer and position 3 is an alternative for position 1.  I am not sure how to set this up in an sales offer as all 3 positions are priced and the total sum of the offer should be 1000 USD, means the price without the options.  Has anybody the same topic solved ?

How do we use RR when we ship the replacement and pick up the return at the same time? We typically send the replacement item via company truck and pick up the defective/warranty item at the same time (or sometimes a day or two later, as the original item still needs to be extracted when the replacement item gets installed). The problem we are having is that the replacement shipment needs to be Confirmed before the Return item can have it’s shipment created. The SO entry appears to function the way we desire with the replacement item and the return item on the same transaction, but we have no document(s) for our driver and the customer to indicate both the replacement and the return being processed at the same time.

When trying to create a Purchase Receipt, I am getting this error:  Another process has added the ‘POReceiptLineSplit’ record.  Your changes will be lost.  What does this mean?