When trying to confirm a shipment I get the error: “Carrier Service returned error. FEDEX: FORBIDDEN.ERROR We could not authorize your credentials. Please check your permissions and try again.” The carrier page for FedEx says the connection is successful, so I’m at a loss of what the issue could be.
Best answer by ddickerson
I was able to fix this issue by adding certain API’s in the FedEx Developer portal to the project I’m using the credentials for in Acumatica.
These are the ones I use. Hope it helps if this is still an issue for you.
+17Hi
Sometimes this is a FEDEX issue, I’ve seen it happen. The credentials test correctly then this error comes.
2 things to try here:
Thank you for the the recommendation
+17Thank you for the the recommendation
Hi
Did it work in a test environment previously?
Also, what are the URL’s being used?
I believe it was working in test. For PX.FedExRestCarrier.FedExRestCarrier, the URLs being used are:
+17I believe it was working in test. For PX.FedExRestCarrier.FedExRestCarrier, the URLs being used are:
HI
Try the endpoints from the help:
I believe it was working in test. For PX.FedExRestCarrier.FedExRestCarrier, the URLs being used are:
HI
Try the endpoints from the help:
I tried replace Cancel, Rate and Ship Endpoint with the links listed in the Help sheet: https://apis-sandbox.fedex.com/ship/v1/shipments/cancel, https://apis-sandbox.fedex.com/rate/v1/rates/quotes, https://apis-sandbox.fedex.com/ship/v1/shipments respectively. Unfortunately, while it would confirm, I can’t even shop for rates. It gives an error that fields can’t be empty.
I was able to fix this issue by adding certain API’s in the FedEx Developer portal to the project I’m using the credentials for in Acumatica.
These are the ones I use. Hope it helps if this is still an issue for you.
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