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Removing Fasttrack from a new Tenant

  • 11 April 2023
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We are a new partner to Acumatica. We loaded a tenant that included the fast track Construction Edition for 2022 R2. However, our client is going to customize their preferences and will not use the Fasttrack. How can we remove this from the current tenant ort how do we create a new tenant without using a backup (if this is possible). Let me know.

Thank you,

Frances Pantelidakis

 

 

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Best answer by Kandy Beatty 12 April 2023, 19:12

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estebanperalta54
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Hi @fpantelidakis65 can you create a new tenant under the same instance. Navigate to tenants screen and create new tenant:

 

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Hi @estebanperalta54,

 

I tried this but it did not let me select a tenant and I could not find it. Am I missing something?

Thanks,

Frances Pantelidakis

 

 

Kandy Beatty
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Hi @fpantelidakis65  

Is this instance hosted by saas or by your team? 

However it is hosted, you can go to the ERP configurator and delete the tenant from there:

 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
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@kandybeatty49

 

 It’s hosted by SAAS. Is it possible to still use the ERP Configurator mentioned above? Let me know.

 

Thank you,

Frances 

 

 

 

Kandy Beatty
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Hi @fpantelidakis65 

Unless you have access to that server, then no, you will not be able to delete the tenant. 

Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.

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