Hi all, I need to create an email template, which will send the email to the created by and all approver when the CA being rejected or approved.
I already created a business event, and the process is successful, but the problem is, not sure why the email will only send to 1 approver.
For example: below transaction need 3 approver to approve,
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/774b96b2-c93d-4636-9a9b-dbc16128e2c0.png)
After rejected, email should be sent to the document creator and 3 of these approvers.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/bd865795-b097-4d27-8d73-96c724cdb52b.png)
But the result only sent to the creator and the approver in the first line.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/e969871e-9ee9-4498-8707-334968b61d3d.png)
why will this issue appear?
Best answer by di93
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