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Removing Fasttrack from a new Tenant

  • Apr 11, 2023 4:08 PM UTC
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Jr Varsity II
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We are a new partner to Acumatica. We loaded a tenant that included the fast track Construction Edition for 2022 R2. However, our client is going to customize their preferences and will not use the Fasttrack. How can we remove this from the current tenant ort how do we create a new tenant without using a backup (if this is possible). Let me know.

Thank you,

Frances Pantelidakis

 

 

Best answer by Kandy Beatty

Hi @fpantelidakis65 

Unless you have access to that server, then no, you will not be able to delete the tenant. 

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    estebanperalta54
    Captain II
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    Hi @fpantelidakis65 can you create a new tenant under the same instance. Navigate to tenants screen and create new tenant:

     

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      Jr Varsity II
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      Hi @estebanperalta54,

       

      I tried this but it did not let me select a tenant and I could not find it. Am I missing something?

      Thanks,

      Frances Pantelidakis

       

       

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        Kandy Beatty
        Captain II
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        • Kandy Beatty
        • Captain II
        • Apr 12, 2023 12:08 PM UTC

        Hi @fpantelidakis65  

        Is this instance hosted by saas or by your team? 

        However it is hosted, you can go to the ERP configurator and delete the tenant from there:

         

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        Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
          Jr Varsity II
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          @kandybeatty49

           

           It’s hosted by SAAS. Is it possible to still use the ERP Configurator mentioned above? Let me know.

           

          Thank you,

          Frances 

           

           

           

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          Kandy Beatty
          Captain II
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          • Kandy Beatty
          • Captain II
          • Answer
          • Apr 12, 2023 5:12 PM UTC

          Hi @fpantelidakis65 

          Unless you have access to that server, then no, you will not be able to delete the tenant. 

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          Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
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