Ask a Question, Get an Answer - June 10 - June 14, 2024 - Need extra help this week!

  • 15 June 2024
  • 0 replies

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It's great that we have such a vibrant Acumatica community to get quick answers to questions and gain product knowledge! We have very active members jumping in to help others out all the time. The goal of the community is to respond to every member’s question so that no one goes away "empty handed".

Connect, Learn, Share


How to Answer Questions on Acumatica Community - We need everyone’s help!

Active Participation is needed from every Community user; everyone can provide valuable input using their individual skills and interests.  When more people participate, all members benefit - - we need diverse backgrounds, cultures, experiences, opinions, values and perspectives.


Bryan Bresnan - Acumatica Community Featured Member for June 2024

Meet Bryan Bresnan our Acumatica Community Featured Member for June 2024. It’s great to have you as part of the Acumatica Community @bryanb39!


Acumatica Community Webinar - Demystifying No Code Customizations Part 2 - Thu, June 27, 2024 | 9am - 10am PT

This webinar continues the focus on some of the do’s and don’ts of publishing, creating actions and conditions, adding new fields, modifying workflows, combining customizations and business events, and understanding the makeup of a screen.  Tips and tricks will be sprinkled throughout.


Hot Tips, Known Issues and Blogs

Known issue: In specific updates of Acumatica ERP 2024 R1, in rare cases, Product Availability sync could fail with the "The request message was already sent. Cannot send the same request message multiple times." error message

Known issue: In some cases, the export of product availability information to a Shopify store failed due to the "The template item could not be synchronized because some of its matrix items have not been found in the external system" error

After an upgrade to Acumatica ERP 2024 R1 and later major versions, users could lost access to custom generic inquiries and forms due to changes in the logic of setting restriction levels for system objects

IsActive Method in DAC and Graph Extensions

Known issue: In certain updates of Acumatica ERP 2024 R1 and 2023 R2, in some cases, users could not release retainage for AP bills associated with projects due to the "Error: 'Subaccount' cannot be empty" error

Customer Portal Payments Customization

Known issue: In Acumatica ERP 2024 R1 and 2023 R2, in some cases, the "Operand data type NULL is invalid for max operator" error appeared when a user tried to process the item on the Recalculate Inventory form

How to Override the Default Navigation for DAC

Attributes Aggregation

Acumatica 2023 R2 Update 13 Build 23.213.0015


Shoutout to the following members who provided tips and assisted with unanswered questions last week. Thank you for all your help!

@meganfriesen37  @aaghaei  @kgartly83 
@robk20  @Dipak Nilkanth  @Manikanta Dhulipudi 
@aiwan  @nhatnghetinh  @iqraharrison 
@Laura02  @AmaanFazeer11  @NuwanTharanga62 
@jaymarzian  @angierowley75  @josiahl64 
@Omar Ghazi  @craig2  @PragatiMalviya64 
@cwoodward  @dsimmerly  @Heidi Dempsey 
@aaghaei  @MuthumaliDhanushika27  @Irina 
@NicholasBova52  @Zoltan Febert  @mike.gillum 
@jddonnell55  @Stephanie  @dgodsill97 
@vibindas  @bryanb39  @jleblanc 
@temberson  @gorazem  @ltussing03 
@riglesias  @AFAguilera  @Debbie Baldwin 
@claudematherne24  @Yuri Karpenko  @bthomas24 
@Kandy Beatty  @jchan86  @VladS 
@jessica.pidgeon  @DavidEichner  @johnh3 
@jinin  @JWS539  @Jim Schepflin 
@Django  @wfilipiak67  @JKurtz29 
@patrickg58  @Richardheap  @dmzasdf 
@Dmitrii Naumov  @psoni1585  @brandontfrank 
@KushaniPerera88  @saikrishnav35  @Naveen Boga 
@AndreasKleinfeld72  @jsheehan56  @sroberts29 
@Anna Devyatko  @BenjaminCrisman  @KarthikGajendran 
@philr75  @Aliya  @nathantrauscht 
@GlenMartin34  @snikomarov36  @jaymarzian 
@Vignesh Ponnusamy  @chrisgold  @ajmalnasir55 
@wmatthews1877  @darylbowman  @moniquelarcheveque8 
@dlevoniuk  @KristenHanson84  @PrasadIllapani76 
@kdavis45  @DrewNisley  @NathanKahn 


Think you have a potential answer, Jump In!

Help a Fellow Community Member Out!

Here's the list of questions that need response for this coming week. Hopefully with everyone’s help we can clean some of these up which may help others seeking similar answers in the future. Grab one before they’re gone:sunglasses: !


Import scenario to add file link to a 2nd entity

Shipping Integration Tool Suggestions 2022R2

Rights and Roles for Field Service Technician

Selling to the US from Canada with Shopify.

While publishing multiple tenant Getting error PX.Data.PXUndefinedCompanyException

System compatibility Mobile App for WMS & 2022R2

.eml file as incoming email attachment is not readable after Acumatica email process

Auto-Fill Restrict Visibility

User seeing old version of a dashboard

Excel Data styles issue

Production Order Preassigned Serial # not showing in Lot/Serial Attributes table INItemLotSerialInfo

How do you use Work Calendars in Acumatica?


Voided Prepayments calculating in Paid

Subscribers testing on Test Tenant

Using Workgroups to determine record level security

Opportunity OwnerID is not available to select on Task Template

Field Service Survey

Business event to create the service order from the sales order is not working.

Not possible to have the sub accounts segment on a PO populated by project and task segments

How can I trigger a notification for an overlapping of calendar board?

How to allow employees work in different locations?

How can I create matrix items so that they sync as variants in Shopify

How can we block a particular duration or for some days in a calendar board in field services?

How can I display header/line level notes in Mobile app?

Outlook Add-In: Can we turn off attachments?

Directing to configured OIDC provider

EasyPost Carrier Label From address

Cannot check "Use in Quick Search" for a specific data field.

Help to debug Generic Inquire generated query

How to Override CreatePaymentExt -> GetRequiredPrepaymentEnabled


Thank you all for your efforts! 

@Chris Hackett

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