Replies posted by Irina
Hello everyone,This usually happens when out-of-the-box report was customized before the upgrade: the upgrade procedure only changes uncustomized out-of-the-box reports to preserve changes, and the custom reports should be adjusted by the customizer.There are plenty of examples in our KB, here is one of them:Also, there are techniques collected on how to review and include changes between major versions in your customized reports:We are woking on providing better tools to resolve such issues.
Hello @annekseymour Sorry for the late reply. I see your Partner have filed a case with us which is the best solution in such situations.Please note that since resolving your issue requires data manipulation that should be done on a database level, it is out of the standard Acumatica support. For more info, refer to the Support Policy page https://sso.acumatica.com/(W(17))/Main?ScreenId=SS000011&PageID=95c45771-526e-4932-96b7-11a6a7347b2c
Hello @StevenHoffman18 ,Thank you so much for your input!However, editing the report itself should be the very last step. Let me assure everyone on that thread that 1099 reports printing was tested with the actual paper forms on Letter page size. The problem more likely in the PDF rendering, brower settings, or printer setting - and Acumatica ERP has no control over it.We received a lot of cases related to the alignment issue, and I can sum up that most of them were resolved by following the steps described in the following article:My apologies for pulling them up together just a few days before the deadline.
Regarding the report alignement, please see below:Currently, the 1099 report prints in PDF mode, which has sort of forced margins and formatting and also can make it difficult to see the changes made to the report if you are making minor adjustments on report due to the PDF formatting overriding and pushing fields back to where they were. You can try disabling Print in PDF format check box to see the report in HTML format, without PDF rendering.Without being able to print using the customers printer or computer initiating the printing, we can’t make recommendations on where to move fields or which adjustments to make. The biggest factors are going to be the PDF vs HTML difference, and making sure that the paperkind in Report Designer matches the paperkind in the browser printing window (this can vary depending on which browser you are printing from).Most US based printers are using Letter format though A4 is the default paperkind in Report Designer, so this will need to be adjusted, bu
Hello @sjohnson49 2021 R2 Update 3 Hotfix 1 (21.203.0030) is an Acumatica version. There is no need to install any Hotfix - it was called this way in order to distinguish this build from Update 3 Build 21.203.0026 which was recalled.Therefore, you should have changes to your 1099 paper forms in place.
Hello @jperez94, answering your question you left here and in the article: Please make sure that clients are on the builds where paper or e-filing changes are implemented, see the starting message for exact build numbers. Make sure that they select a proper year on generating 1099-NEC report. Make sure that they use out-of-the-box reports, meaning that there are no versions of this reports on the Report Versions tab. If there are some versions, they should be deactivated. Please note that customized reports cannot be updated.
Hello @wsauer86 Please provide us with the information on what exactly is wrong with the report. I see that you already have a case with us - I would suggest to keep communicating there.From our side, we don’t see any cases reported. In general, make sure that you select a proper year on generating 1099-NEC report.
Hello @hayleehicks18 ,It is by design for all forms except AP & AR Invoice Entry. All UDFs are part of primary cache, and here we have hardcoded behavior for all other forms in Confirm state to completely disable editing of primary DAC.
@ckwiat46 you can setup business event for each employee, for example create one GI, but distinguish employees by the filter, base BE on the filter, and set up respective From on the Notification Template.It is not possible to do this within one notification - as you can see, From selector on the Notification template allows you to select only one specific email account and doesn’t allow any formulas or data fields.For the future, I suggest to post a separate question, not in solved questions.
Hello everyone,Please refer to the following article for the instructions. Sorry for the delay with posting itI’ve removed the package posted here previously. Thought it is still identical to what we provide via support cases, it was done out of the security concerns (no offense @mcraig95 we know you’ve shared the package out of best intentions).In general, when downloading anything which is claimed to be provided by Acumatica Support, make sure that it is indeed posted by Acumatica team member. Remember that customizations could potentially dangerous things, for example upgrade scripts that could potentially ruin your data.
After publishing the customization in 2021R1 and resetting the Caches the inventory preferences show the switch but the feature does not appear to be available. There is no column for WMSPaperlessPicking in FeaturesSet. Because there is no Paperless Picking feature in 2021 R1.
For business event to work for records, created on the portal (i.e. changed by the portal):On your Acumatica ERP site, open Site Map (SM200520) form. Filter out GI created for the business event. Stay on this tab - you will need values from this row copy-pasted in the next step. Login to your Acumatica Self-Service portal with the user, having Portal Admin access.and open the Portal Map (SM200521) form. Add a new row with the same values (ScreenID, Title, URL) as on the previous step. Save changes.That’s it. After that your BE will be triggering for all cases, including the ones created on the portal.
Hello @hayleehicks18 ,According to Business Events form reference and article,If a business event needs to be triggered by the changes made in Acumatica Self-Service Portal the related generic inquiry must be added to the Self-Service Portal site map. If the related generic inquiry is used as an entry point, then the entry point form should be added to the Self-Service Portal site map. In Acumatica Self-Service Portal forms are added to the site map on the Portal Map (SM200521) form.
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