Solved

Emails not sending - error message

  • 25 October 2023
  • 2 replies
  • 178 views

Userlevel 5
Badge

Trying to send out payment notification emails and receiving the following error:

 

The email message has not been sent. See the following error message for more information: CR Error: Email send failed. Source notification object not defined to proceed operation..”

 

Has anyone seen this before?

 

 

icon

Best answer by jwarren 25 October 2023, 21:57

View original

2 replies

Userlevel 7
Badge +12

Hi @jwarren 

Please share the steps from which screen sending an email.Please follow below article to setup emails configuration in Acumatica

https://community.acumatica.com/configuration-225/how-to-configure-the-usage-of-notification-templates-312

 

https://community.acumatica.com/configuration-and-installation-114/there-is-no-active-notification-source-to-process-the-operation-7803

Userlevel 5
Badge

Taking a look - it appears the emails had sent automatically based on an automated process. So the error appears to be preventing you from sending it twice - which is great.

 

However the error message is quite misleading ...

Reply


About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved