There is no active notification source to process the operation

  • 5 January 2022
  • 2 replies

Userlevel 3

Using V2021 R2.  When I try to send an AR invoice via email (in the invoice screen under Printing and Emailing or from the Print Invoices and Memos screen), I get the error message.  I can print to screen and then send to email from the print screen.

What setting am I missing?


Best answer by brucewarrell96 6 January 2022, 14:05

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2 replies

Userlevel 7
Badge +11

Hi @brucewarrell96 

Please check this thread, 

Hope this helps.


Userlevel 3

Thanks @vkumar.  I had seen that post.  The native invoice form doesn’t have the notification template ID specifically coded and printing from SalesDemo work fine.  After playing with the notification template and mailings settings in AR preferences, Customer classes, and Customers, I was able to get the error to go away.  Still not sure what that error was referencing.


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