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17144 Topics

Jeff96Captain II

asked in Distribution

Can't Prepare Invoice - Value cannot be null. Parameter name: value

I’m trying to prepare an invoice from a shipment, but I’m getting the following error.Here is a screenshot from the trace at PX.Data.PXFirstChanceExceptionLogger.ProfilerFirstChanceException(Object o, FirstChanceExceptionEventArgs args) at System.Xml.Linq.XElement.set_Value(String value) at AmazonAcumatica.BZSOInvoiceEntryExt.InvoiceOrder(InvoiceOrderArgs args, InvoiceOrderDelegate baseMethod) at PX.Commerce.Objects.BCSOInvoiceEntryExt.InvoiceOrder(InvoiceOrderArgs args, InvoiceOrderDelegate handler) at PX.Objects.SO.SOOrderEntry.InvoiceOrder(Dictionary`2 parameters, IEnumerable`1 list, InvoiceList created, Boolean isMassProcess, ActionFlow quickProcessFlow, Boolean groupByCustomerOrderNumber) at PX.Objects.SO.SOOrderEntry.InvoiceOrders(List`1 list, Dictionary`2 arguments, Boolean massProcess, ActionFlow quickProcessFlow) at PX.Objects.SO.GraphExtensions.SOOrderEntryExt.Blanket.InvoiceOrders(List`1 list, Dictionary`2 arguments, Boolean massProcess, ActionFlow quickProcess

GillianFreshman II

asked in Payroll

Correcting an Employee that was Over Paid

How do you enter a payroll correction to reduce an employees check when they are overpaid? I have tried multiple things and keep getting errors. You can’t have negative hours, rates, or an amount of the earnings tab…. If I do a deduction is does not correct their earnings for the year… Any suggestions on how to correct this?

jhsu64Freshman II

asked in Retail

Shopify Local Pickup Sync Error

My shopify sales order is imported with a ship via that is checked as will call. This Ship Via is called PICKUP and is also set to my store shipping method. Shipment export to Shopify generated the following error:Error converting value "pick-up" to type 'PX.Commerce.Shopify.API.REST.FulfillmentOrderDeliveryMethodType'. Path 'fulfillment_orders[0].delivery_method.method_type', line 1, position 1459. Am I missing a mapping? Thanks!

Jeff96Captain II

asked in Retail

Restrict Purchase Receipts from Sending Tracking to Shopify

Hi, Acumatica automatically sends the Vendor Ref number on Purchase Receipts to Shopify as the tracking number. Since we’re using the field for what it was actually intended for (Invoice Numbers), can we restrict Acumatica not to send those?

matthewbeebeJr Varsity II

asked in Reports and Generic Inquires

Business Event not firing if Generic Inquiry has a conditional

Strange issue with Business Event not firing if the underlying GI has a conditional on it. Worked through all the troubleshooting guides I could find, and still stumped. I have a Generic Inquiry which is a simple join of the AMMTran table and the AMProdItem table:The relations are simple, just joining the shared keys of OrderType and prodOrdID: And my conditions are straightforward, looking for Materials documents that linked to Closed production orders: And my business event is set to “Trigger by Record Change” with Raise Event set to “For Each Record”:This does not fire. If I change my conditions on the GI to remove the status=Completed, it works fine (though it fires immediately upon issue of the materials, which is NOT what I need, as I need to do something with the Material once the Production order completes). I have tried it with “from schema” for the condition instead of the =’M’, so it’s not anything that simple. I’ve tried changing the Trigger conditions to be Record Inser

jamestVarsity I

asked in Develop Integrations with Web Services | APIs

Switching branches with Oauth

Hi all, Is there a way to switch branches for the account used for Oauth? Our vendors are set up with Restricted company groups. When our api automation tries to create a Bill the user used in the Oauth authentication, it is set to one of our 10 branches, so the Bill PUT fails due to the branch being incorrect. During the automation we'll need to switch branches. I looked for a profile endpoint to maybe use and switch branches using the api, but didn't see one. Thoughts?Thanks!

afranklinJr Varsity II

asked in Configuration and Installation

Canadian EFT Export & Canadian Localization

Hopefully this is the right place to put this, but we are a Canadian Company with the Canadian Localization. I am trying to set up our bank payment type for vendors we pay by Canadian EFT but we don’t see an already available default EFT export. There are default templates for ACH but is there no default template for EFT?

MSwanson86Freshman I

asked in Retail

Related Items - change quantity selected in Add Related Items box

Is there a way to change the Qty Selected in the Add Related Items box? You can change the Quantity at the top of this box but not the quantity of the individual items listed below in the box. In our case, we may need multiple of an additional item to Cross-Sell. It isn’t always a 1-to-1. As it is now, you need to change the quantity after it pulls the item(s) into the Sales Order. Thanks

mikehoSemi-Pro II

asked in Retail

Product availability sync issue: Error on location_id : Required parameter missing or invalid;

We just upgraded to 23R1. Prepare Data works for the Product Availability entity, however when we try to Process Data for this entity all of the records fail with the following error: Error on location_id : Required parameter missing or invalid; Anyone else have any experience with this type of error? My understanding is the Location ID is not a required field under the INVENTORY SETTINGS > WAREHOUSE MAPPING FOR INVENTORY EXPORT of the Shopify Store in Acumatica; does this error imply differently?

asked in Other Developer Topics

Duplicate attachment on emails when moved back to inbox by acumatica

We have the exchange integration and a policy to sync emails from specific folder in mailbox. When this shared mailbox received an email there is a rule that moves all the messages to that folder. The emails are coming in normal without any issues. When Acumatica processes the email and moves it back to the Inbox the email now contains duplicate attachments. Has anyone encountered this problem?

jwarrenVarsity II

asked in Distribution

Unable to ship order - Order cannot be shipped in full.

I am getting this error despite having the item in stock and availabe=le.The upgrades is a non-stock item, the Install is a service item. The FGSO item is a stock item which shows as available, but we can’t include it on a shipment. The shipping rule is Ship Complete.The FGSO item is the one blocking it but not sure why as the item is available and we are trying to create the shipment for today.

brucewarrell96Jr Varsity III

asked in Distribution

Incorrect Rates Being Charged by Stamps.com

Using 2022R2. Starting 9/5/23, the USPS via Stamps.com api doesn’t seem to be working correctly. Acumatica is either sending the incorrect weight or Stamps.com is changing the weight. The weight looks correct in Acumatica but wrong at Stamps.com (i.e. 3lbs vs 48lbs). As a result, the incorrect (very) cost is being charged by Stamps.com and sent back to Acumatica. The customer uses the Parcel Select Ground (now Ground Advantage). Ideas?

asked in Everything Else

Printing on Blank Check Stock - How to Set Up

Does anyone know where to find the correct document for “How to setup and print on Blank Check Stock” with Acumatica? I searched and chatted with Acumatica and even they can’t help and couldn’t find the document?

ltussing03Captain II

asked in Everything Else

System email setup - Unable to read data from the transport connection

Hello,I am able to successfully log in after setting up the new system email and external application in Acumatica. They have 2 factor authentication and as I said, I was able to do the initial sign in from Acumatica. When I hit TEST of the system email it fails with this message. Any thoughts?