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Speed Issues

  • November 13, 2025
  • 3 replies
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Freshman I

We upgraded our client to Prime from Advanced.

Shortly after, we upgraded from 2024.1 to 2025.1

We are experiencing extreme speed issues ever since.

We have a case logged since 10.28.2025 but no resolution yet.

Is anyone else experiencing slow down since upgrading either their license or version?
I’d be interested to hear.

Thank you.

Best answer by KrunalDoshi

Hi ​@Wpratley7,

This is a very good article for troubleshooting performance. If you are still not able to get to the conclusion, then I would suggest creating dump as explained in below article and submitting a ticket with Acumatica support.

Troubleshooting Performance • System Administration Guide • Acumatica Beacon

System Health: To Monitor Performance • System Administration Guide • Acumatica Beacon

Hopefully it is helpful.

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    3 replies

    Acumatica Employee
    Forum|alt.badge.img+1
    • CJayalath49
    • Acumatica Employee
    • February 16, 2026

    Hello ​@Wpratley7,

    Usually this should not be happening after an upgrade. But since you feel it’s happening after the upgrade and already logged a case, our support team would investigate it and find the root cause.

    Also, will find you a resolution to overcome this issue.

    Thank you for your understanding.

     

     

     

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      Chris Hackett
      Community Manager
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      • Chris Hackett
      • Acumatica Community Manager
      • July 2, 2026

      Hi ​@Wpratley7 were you able to find a solution? Thank you!

      Translate
      Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
      KrunalDoshi
      Pro I
      Forum|alt.badge.img+9

      Hi ​@Wpratley7,

      This is a very good article for troubleshooting performance. If you are still not able to get to the conclusion, then I would suggest creating dump as explained in below article and submitting a ticket with Acumatica support.

      Troubleshooting Performance • System Administration Guide • Acumatica Beacon

      System Health: To Monitor Performance • System Administration Guide • Acumatica Beacon

      Hopefully it is helpful.

      Translate
      Krunal D - Acumatica Developer | www.linkedin.com/in/onlyleader | https://krunaldoshi.com/
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