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Is it safe to Clean SMEmail table in Database, because Emails can NOT be truly deleted from Screen.

3 years ago
May 18, 2023
5 replies
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+6

ray20
Captain II

Hello,

We use Acumatica to send emails often, and the outing going emails are actually not needed. It takes me a lot time and effort to delete them twice on screen “All emails” CO409070.

But I happened to find these records, even if I have clicked delete twice on screen to delete(first time make processed to deleted, second time makes it disappeared from screen.)

The table space usage are NOT actually reduced.
Because it is still in DB, just with “DeletedDatabaseRecord =1 ”.

I am not quite understand why this is designed this way. My question is, if we just
Delete * from SMEmail where CreatedDateTime <='2022-09-30 20:30:55.027' and DeletedDatabaseRecord =1 .
Would it be OK?

Best answer by ray20

To whom also be interested, I have tried in both test and production environment,
If I run
Delete * from SMEmail where CreatedDateTime <='2022-09-30 20:30:55.027' and DeletedDatabaseRecord =1 .
It looks like no issue be brought in.
But please keep in mind, you should be extremely careful to run this script and better with fully data backup.

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+6

ray20
Author
Captain II
Answer
3 years ago
June 6, 2023

To whom also be interested, I have tried in both test and production environment,
If I run
Delete * from SMEmail where CreatedDateTime <='2022-09-30 20:30:55.027' and DeletedDatabaseRecord =1 .
It looks like no issue be brought in.
But please keep in mind, you should be extremely careful to run this script and better with fully data backup.

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Chris Hackett
Acumatica Community Manager
3 years ago
June 6, 2023

Thank you for sharing your solution with the community @ray20 !

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Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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nhorvathNAW
Freshman II
1 year ago
October 25, 2024

To whom also be interested, I have tried in both test and production environment,
If I run
Delete * from SMEmail where CreatedDateTime <='2022-09-30 20:30:55.027' and DeletedDatabaseRecord =1 .
It looks like no issue be brought in.
But please keep in mind, you should be extremely careful to run this script and better with fully data backup.

Hey @ray20, what about all the file attachments? Won’t those remain behind?

I came across this post and the scripts in the replies:

Clear Email Queue | Community

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- @NickHorvathNAW