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Acumatica Support: Report Outage Page Error

jcavanagh
Freshman I
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Hello, 

I would like to bring it to attention that the Acumatica: Report Outages page has been experiencing an error for about a month now. Here is a screen shot. 

 

 

Would someone please let me know how I can report connectivity issues, or if this is a problem with my login? Nobody wants to be caught in a position where the service goes down, and there is no clear procedure for reporting outages. 

Best answer by Stephanie Gamble

Hi @jcavanagh could you please try again and let me know if you are getting the same results?

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取天下常以无事，及其有事，不足以取天下。
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3 replies

dsimmerly
Pro I
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  • dsimmerly
  • Pro I
  • 117 replies
  • March 22, 2024

@jcavanagh I have never used this page.  I always open a support case.

jcavanagh
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  • jcavanagh
    jcavanagh
Stephanie Gamble
Community Manager

Hi @jcavanagh could you please try again and let me know if you are getting the same results?

Chris Hackett
jcavanagh
2 people like this
  • Chris Hackett
    Chris Hackett
  • jcavanagh
    jcavanagh
jcavanagh
Freshman I
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  • jcavanagh
  • Author
  • Freshman I
  • 12 replies
  • March 22, 2024

The problem has been fixed. I used the page and submitted a test form ensure that it works now. Thank you for your quick response! 

取天下常以无事，及其有事，不足以取天下。
Chris Hackett
1 person likes this
  • Chris Hackett
    Chris Hackett

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